OK.

I don't have screen shots as this issue occurred few weeks ago. There has not been a situation that has required a reverse pick.

Opening a support case is a last resort. It takes too long to get any feedback

My company just started using the WMS Limited Access role. In order to apply it to a user's account, the full access license needs to be removed first. Then the limited access role can be applied to the user's account. One account with both license types is not permitted. If you do try that, the limited access role will be…

The workaround is to close the purchase order, then reopen it, which will trigger the workflow again. I checked the script and didn't see where this was a custom approval workflow.

We have a workaround for this issue until we can figure out why it is happening. I appreciate your assistance with this.

I'm not sure because I did not set up the workflows.

Custom Approval Rule. This issue happens sporadically and not all users are affected.

@Patrick Fresnosa-Oracle see the attached document

@Nicole Mendoza-Oracle and @MathewB, Thank you for your replies. I was inquiring about availability of the 2023.1 Release Notes. I will make a note of January 18, 2023 on my calendar. Thank you!

@Joy Noreen Magoling-Oracle Thank you very much for this information. I will take a look at both enhancement requests.

@Joy Noreen Magoling-Oracle I think this will work. I need to tweak it a bit to show more details. Thank you so much for you help with this!

Thank you Joy! I will test this and let you know the results. Carla