Carlos Razo Red Ribbon

Hi @Michelle Jabanes-Oracle , thanks for the answer. Greetings

Hi, thanks for the quick response to everyone. Have a nice day!!! Greetings.

Hi, can i just prevent or validate this on any transaction, i mean, when an user types a custom item rate and this value were minor that the actual item cost, netsuite launches a warning? Greetings

Hi Michelle, no, i have not, let me check that out. Thanks a lot.

Hi, i haven't made any refresh on the sandbox account, only the updates made by Netsuite regularly, i think from one of those the sandbox account was not visible anymore. As for the user, it followed the steps for the forgotten password and change the password correctly. Greetings!!!

@Veronica Steluta Mincior-Oracle , thanks for the answer. Best regards!!!

Those are from various segments, included sales, inventory, purchases, accounting, etc.

Hi @Venice Jane Lejos-Oracle , those are custom reports based on the ones included by NetSuite on the Informs menu, but i don't know how to add or show any of those in the Informs section on the Netsuite app. Greetings!!!

Hi, i want to view some of the saved reports from the Reports menu: for example, some of those. Greetings!!!

Thanks a lot. Greetings

Good day, i have an example, today, an invoice was created, but, in the certification process an error ocurred. We have a PAC provider, for the certification of the XML files, so, checking the provider platform, this invoice appears correctly certified, but in netsuite the status didn't change, it remains as only saved.…

Hello Elychelle, this happens with an administrator and accounting manager roles, also, it was a very rare error, usually , the invoice flow runs without bugs. Recent changes hasn't been made, only the script for the certification, but this was made by the PAC provider. Greetings.

Good day, usually, when an invoice or cash sale is saved, a generate E-Document buttons is visible, this allows to generate the necessary XML file required in Mexico for the certification process. But, a few days ago, after saving a cash sale, this button was not visible, instead was a send E-Document button. This button…

Well, that's unfortunate, thanks for the information. Greetings!!!!

Muchas gracias a todos por sus respuestas. Saludos cordiales.

Thanks a lot, i'll check that out. Greetings!!!🙂

Thanks a lot!!!

alright, it's posibly to modify this dataset and add the field?? or it's a way to relate at line level the record entity to access the currency value? Greetings.

Hi, yeah, this is a Customer Statement report, it's a little customized, only visually, to adjust columns and better presentation.

Good day, the information provided was very helpful, We're gonna check this on the platform to see how it works. Thanks a lot!!! Greetings.

Thanks a lot for the attention!!!

Hi, yes, we're using SuiteTax, but also having the bundle to Mexico Localization. The plugin was installed by the person who set up the account . Greetings!!!

Sure, we are located in Mexico, this issue happens when an invoice receives a payment, the invoice is created on a date with an exchange rate of 20.0452 for example, this creates an VAT transfered, but, if the payment is created on a different date, the exchange rate changes as well and the VAT from the payment is not the…

Good day, Camille, did you have the opportunity to check the information attached in the previous message? This issue still persists and causes conflict with our accounting department. Thanks in advance.

Good morning Shamaine, we did it with the process documented in the link to suite answers, thanks a lot. Greetings!!!

Good Day, thanks for the answers, the requested screenshots are attached in this message. Via NetSuite Support, one of the answers was edit the exchange rate of the payment, and update this value with the exchange rate of the invoice. Although this procedure will change the import of the VAT in both documents, for us, is…

Thank you both!!!