Did someone request an enhancement to log email alerts on the sales order like Evan suggested? We do not use this alert to email our customers because it isn't logged on their transaction. I tried to vote for this enhancement but could not find it. Thanks, Lyn

Thanks, Evan.

Some of my employees are also seeing a Permission Violation message when attempting to email from a transaction. "Permission Violation: you may not access this record." This began this morning though it's been working fine for the three days we've had the latest update. Not being able to email our cutomers is a very big…

Some of my employees are also seeing a Permission Violation message when attempting to email from a transaction. "Permission Violation: you may not access this record." This began this morning though it's been working fine for the three days we've had the latest update. Not being able to email our cutomers is a very big…

This is a problem for us, too. We were upgraded weeks ago and just started having this problem when we use SuiteTalk to enter sales orders. We are also saving and editing the shipping address in the UI to fix this issue. This problem does not happen when creating sales orders in the UI. Netsuite, anybody working on this?…

Beautiful!! Thanks a lot Yang. I changed it in seconds flat. Have a good day, Lyn

Hi Yang, I'm looking to customize the tab on the entry form before the record exists. When I open the entry form for a new customer/prospect there is a short form on the Contacts tab for entering contact information. I want to change the fields that show on that entry tab. Now it has Contact, Name, Middle Name, Last Name,…

Down in Vermont

Kicked out and slow in Vermont.

It seems to still be affecting all our processes that create a pdf file (e.g. Fulfilling, Bulk Invoicing, Uploading files).

Us too. My Purchasing Manager just told me she's been having problems with the Bill Payments for a month now. She goes to Pay Bills, marks bills to be paid, clicks save, and immediately returns to the Pay Bills screen to mark more bills to be paid (this is because she only sees 500 bills at a time). Now, when she returns…

We're down, too.

My list of Lead Sources is a list of my Marketing Campaigns. I add a new lead source by adding a new Marketing Campaign. Lists > Marketing > Marketing Campaigns > New Just like mykelsantos said. Hope this helps, Lyn

Down in Vermont.

We are also having this problem. We do not use the web store, just the UI. So far I've noticed we cannot save changes to SOs with authorized credit cards. This is stopping us from shipping some orders today. It's a big problem for us. I've logged a case and mentioned the three already mentioned above (my case is 890931).…

We have identified and worked around this unexpected error when saving sales orders by turning off "Use Card Security Code for Credit Card Transactions" under Accounting Prefrences > Item/Transactions > Payment Processing. Best, Dave Dave's workaround is working for us and is suggested by Netsuite. User's may have to log…

Us too. We're waiting on a million-dollar quote that's been languishing for two hours. It's after 4:30pm so we're sending a duplicate email from outlook. This is going to the US military and we now run the risk of establishing two different bids because of the two different emails. These delays significantly affect our…

Us too. Our customers are not receiving emails. We often cc and bcc ourselves and we are not receiving those either. We email through the transaction messages tab. I received one email notification from a saved search two hours ago. This is a BIG problem for us. I logged a case and noted Case #860405 from mshuman.

Hello I also like the idea of hiding "one time use" files from file search lists. But, I do not like being unable to choose a folder while uploading new files through an email. These uploaded files are going directly into the Attachments to Send folder and are hidden from the file search lists. This encourages my team to…

Submitted case and requested attachment to Defect. Thanks, Phillip. Lyn at TTI

We have been dealing with this inventory problem for months now. We can no longer tell a customer on the phone if we have a part in stock. On hand quantities are wrong on enough of our inventory items that we cannot trust the information on any item. I've been using a temporary fix on our item records. I open and save…

We are also getting this message on some orders. What is the case #? Thanks, Lyn

Has anyone ever got the OneBox module working? I'm trying to install it on a Google Mini. I downloaded and imported the module and added it to the front end. I search something like "netsuite lt100" and I don't get any results. In the log for the module, it sees the queries (e.g. "netsuite lt100"), but the log indicates…

Is there somewhere I can see other people's cases and defects? Do people vote for these like they do for the enhancements? I found some posts that listed their case numbers and defect numbers. I'd like to add my voice to these, but I want to see them first so I can be sure I'm 'voting' the way I intend. Can I see these in…