MJ NCO Red Ribbon

Thank you, @Charles Edwin Ison-Oracle. I guess we have a little over a year for the enhancement since Google Universal Analytics (GUA) will be going away in just over a year. (July, 2023).

As a clunky workaround, I created a Saved Search that incorporates the 'Set By' field from the System Notes... fields.

Apologies for the delay with my response and thank you for confirmation on this limitation. MJ

Thank you, @Joahnna Given Uy-Oracle. I know I can build my own 'Support' subtab and sublists etc. I was hopeful there might be a way to associate a Custom record to the native Support subtab as it appears on Entity records like Customer and Employee. The goal is to be able to manage Support Cases associated to a Custom…

Acknowledged. Thank you, @Michelle Jabanes-Oracle !

Thank you, @Ivy Lopez-Oracle and @Michelle Jabanes-Oracle. Will there be 2021.2 version of the NetSuitePermissionsUsage spreadsheet? https://netsuite.custhelp.com/app/answers/detail/a_id/9911/related/1 Thanks! MJ

Thank you, @Micah Timbol-Oracle !

Thank you, @Micah Timbol-Oracle. Just for clarity, this Client request was spawned based on their assumption that the section on "Mobil-app capabilities" and "Expense receipt management and GPS integration..." in the NetSuite article linked below referred to existing capabilities and functionality in NetSuite. Here's the…

Greetings, @Shamaine Chan-Oracle ! Just curious if you'd found anything specific to Mileage calculation and import for Expenses? In SuiteApps I was able to find: • Alta Via Travel Expenses Germany and Austria – This is almost exactly what we're seeking, but it's not set up to support the US from what I can tell.…

Thank you, @Shamaine Chan-Oracle !

Thank you, @Micah Timbol-Oracle ! That may be useful but the Client is seeking to manage point-to-point distance calculation for import or integration into Expense reports. For example, Sales Persons in the field are needing the ability manage distances traveled by car automatically and make those distances available in…

Thank you, @Shamaine Chan-Oracle! While the cause of the error is still unknown, I was ultimately able to realize that an additional custom Action Void button had been added to the custom form. That is ultimately why it was still available even with the accounting pref set. The default Void action had been set to 'Menu'…

Thanks, Shamaine. No Sandbox to work in in this case unfortunately. I did confirm that none of the scripts nor the one workflow are adding buttons to the form. I may just need to open a case with Support I suppose. Appreciatively, MJ

Thank you, @Jack Daryl Espiel-Oracle . I have since opened a case with NetSuite Customer Support. Since the NetSuite workflow is actually sending the messages, Customer Support recommended that the intended recipient (AT&T Customer ) open a case with their provider. Just a note on this- this issue began only since…

Thank you, @Camille Cagalingan-Oracle! You as well!

Hi @Michelle Jabanes-Oracle- I just wanted to follow up on this. Unfortunately removing all roles and re-adding them did not resolve the issue. NetSuite Support was however able to resolve it after some time. I'm not certain what the fix was but, the user does indeed have access to SuiteAnswers again as they should. Thank…

Hi @Michelle Jabanes-Oracle - I am still waiting on Support, but, I'm curious about any adverse effects this may have on user's custom dashboard settings. Will they lose any custom configurations and/or dashboard portlets if I remove the Roles and re-add them? Thanks! MJ

Thank you, @Michelle Jabanes-Oracle, I will try this and report back here. I have as well opened a Case with Support as was recommended. Thanks! MJ

Thank you, @Ivy Lopez-Oracle and @Jack Daryl O Espiel-Oracle This is happening to a single user and it seems to occur in any Role she uses. All others in the Company are able to access SuiteAnswers w/out issue. Thank you both. I will open a case. Appreciatively, MJ