We are tracking the ability to save emails to vendors in Enhancement 257148.

Have you completely uninstalled the 2.0 client and removed the NetSuite folder in AppData? Thanks,

Jonathan, That's probably it. The 3.0 client is also limited to Outlook 2007 and 2010. Thanks,

Hi, where can I get the preview for Outlook 3.0? I tried to download NetSuite Outlook integration and it still says 2.0. thanks! To download the new client, you will need to uninstall any previous versions of the client and then go to Setup > Company > Enable Features > SuiteCloud, click the Outlook Integration link, and…

This is only reproducible when entering an invalid email or password as far as I can tell. Try changing your password in NetSuite, then log into the Outlook client with that new password. Thanks,

Anybody able to get this to work? Bundle installed, permissions set, program installed, but it hangs when I try to select the "Outlook Synchronization Folder". If I back up and just select e-mail messages I can continue out past the configuration, but nothing happens beyond that... :( Hello, Can you let us know what…

I installed the bundle and it works just fine for me as the admin. When I had another role install it, after signing into his NetSuite on the configuration, he gets : Permission Violation: You need the "Custom Event Fields" permission to access this page. I have looked for that everywhere and I do not find that permission.…

Hi Chris, You can find it under Help topic: Downloading and Installing NetSuite for Outlook 2.0. You can also download the pdf from that Help page. Thanks, Rob

Pierre, OneITGuy, The error may be related to an Integration preference for custom field validation. Try changing the following: setup > integration > web services preference: Disable Mandatory Custom Field Validation set to True > save. I hope this helps. Thanks, Rob

SuiteAnswers Answer Id: 38100 describes this functionality on phone call records and may also apply to tasks.

Hi Romir, This thread includes an example: https://usergroup.netsuite.com/users/showthread.php?t=21901&highlight=no+activity+last+30+days Thanks, Rob

Hi Jim, You can have them set their default activity access under Home > Set Preferences > Activities tab. Thanks,

Try to assign the event's Organizer to yourself. This should allow you to edit an event created by another user. Thanks,

Currently each individual user has the ability to change the Default setting on there Calendar, Calls, Events List, and Tasks to be Private/Public/etc... This enhancement requests the ability for an Administrator to change the Default setting for all User's to be Public/Private/etc... on Calendars, Calls, Events, and…

gmoscillo@triple-s.com, I saw a similar case that may help you track this error down. A couple of suggestions: [LIST=1] [*]Often this error occurs when there is a change in the Quantity on the referenced bin during the count.The simplest solution would be to recreate the count in order for the system to get the correct…

JCirocco, Support is working with QA to escalate Defect 499261 : Save Item Fulfillment > Bins are removed > The number of bins entered is not equal to the item quantity - You will be notified once the status changes. The following Alternate Solution was provided: [LIST=1] [*]Fulfill orders with the Status set directly to…

The fix to Defect 413248 is scheduled for release on 10/20.

Support filed Defect 412455 to track this problem post fix. A couple of alternate solutions have been documented: Alternate Solution 1. Create a saved search to display items where quantity available is below re-order point 1. Go to Reports > Saved Searches > All Saved Searches > New 2. Click on Item 3. Go to Criteria tab…

This message is documented in SuiteAnswer 31657 - https://netsuite.custhelp.com/app/answers/detail/a_id/31657/kw/"You%20can%20not%20turn%20off%20the%20Use%20Bins%20feature%20after%20creating%20transactions%20with%20serial%20or%20lot%20items%20using%20bins" Users encounters this message after they turned on and are…

We have identified a fix to Defect 412040 and it will be released asap.

and what would that effort be? You can submit a case with your use case and / or SuiteIdea to expose those fields.

We are tracking this request in Enhancement 173384 : Item Groups/Kits/Packages/Assembly Items > History > System Notes > to be able to track the changes made (add/remove) of a member item in the group. Thanks,

You probably have Item Options enabled under Setup > Company > Enable Features > SuiteFlex. Unchecking Item Options should remove the field in the column of the opportunity, but will also disable Gift Certificate and Matrix Items features. (You will receive an alert when you uncheck it) Thanks,

I managed to get the count of days grouped by internal id using the steps above: [ATTACH=JSON]{"data-align":"none","data-size":"full","data-attachmentid":443463}[/ATTACH] [ATTACH=JSON]{"data-align":"none","data-size":"full","data-attachmentid":443464}[/ATTACH]…

SuiteAnswer 35270 provides an example search: 1. Navigate to Lists > Search > Saved Searches > New > Select Transaction. 2. Under the Criteria tab > Standard Subtab: [LIST] [*]Type is Credit Memo [*]Status is Credit Memo:Open [*]Main Line is True [/LIST] 3. Under Results tab > Columns subtab: [LIST] [*]Date [*]Type [*]Name…

I saw a similar example in SuiteAnswer 39986 - Transaction Search that show separate columns for Amount of Sales, Tax Total, Amount with Tax, Gift Certificate Amount and Amount Due…

JP-112, there are a few similar examples in SuiteAnswers: [LIST] [*]Answer 35437: Saved Search for All Credit Memo Showing the GL Account Impacted, the Status and Invoice Applied To for Fully Applied Credit Memo [*]Answer 70902: Saved Search Invoices that has Credit Memo [*]Answer 50852: Credit Memo Applied To An Invoice…

There are a few examples in SuiteAnswers but Answer Id: 13731 comes close: To create a search that computes the days spent in an Opportunity Status, perform the following steps: 1. Navigate to Lists > Search > Saved Searches > New. 2. Select Opportunity. 3. Provide a Search Title. 4. In the Criteria tab > Standard subtab,…

Are you using TO_CHAR for the date formula? Something like: TO_CHAR({date}, 'HH:MI:SS')

SuiteAnswer 61543 provides a search example for Customers with no Sales Activity: 1. Go to Reports > Saved Searches > All Saved Searches > New > Customer. 2. On the Criteria tab, add the following: a. Date of First Sale = is empty b. Date of Last Sale = is empty 3. Mark the Use Expressions box. 4. Along the Date of First…