Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

Support filed Defect 465051 for this. Please submit a case and reference the defect#.

The fix has been released to Defect 492686 - download the new client and sync data to confirm. Please update your Support case if you continue to experience any issues with the new client.

I'll try to confirm the status of that version.

Check the Marketplace forum for similar offerings - https://usergroup.netsuite.com/users/forum/general/netsuite-marketplace

I'm not sure if this is related but a similar error was reported in Defect 479882 : NetSuite for Outlook > Login Credentials Window Keep Popping Up. The Sync Manager logs contains errors while retrieving records. On the Save Email Messages Pane, the following message is displayed: There was a problem searching NetSuite.…

I saw something similar recently that was resolved using the steps below. It requires a clean re-installation of NetSuite for Outlook plug-in with the latest version of the setup file: 1. Close Microsoft Outlook application. 2. Exit the NetSuite for Outlook Client add-in from the system tray. 3. Uninstall NetSuite for…

Support filed Defect 492686 : NetSuite for Outlook Client Add-in 1.0.17.11 > Outlook 2016 crashes and unresponsive. Please have your case attached and you will be notified once a fix is available.

NetSuite for Outlook is compatible with Office 365 but requires that you have a supported Microsoft Outlook version installed on your local machine. See Answer Id: 46186 for details - https://netsuite.custhelp.com/app/an...w/office%20365

Please file a case with Support and reference Defect 308471.

This is currently being evaluated to confirm NetSuite for Outlook compatibility with Windows 10. Please have your Support case attached to Enhancement 351440 NetSuite for Outlook > Windows 10 Compatibility.

Defect 321848 should be fixed as of Client Build 1.0.15.21. What version of the client are you running?

A Google search returns a few hits surrounding CLR20r3 errors. It may be a local security policy issue or related to anti-virus.

Some feature areas are not available in sandbox accounts including Outlook Integration. A good reference for Administrators is available in SuiteAnswers Answer Id: 26883, NetSuite for Outlook Administrator's Guide. Thanks,

If you click the NetSuite for Outlook button in Outlook and hit Contact Support by Email, it'll generate log files about your computer that can be used to diagnose the problem. You can attach those logs to your case for Support to investigate further.

Correction: We are tracking the ability to save emails to vendors in Enhancement 126287 and you can register your vote in SuiteIdeas.

We are tracking the ability to save emails to vendors in Enhancement 257148.

Have you completely uninstalled the 2.0 client and removed the NetSuite folder in AppData? Thanks,

Jonathan, That's probably it. The 3.0 client is also limited to Outlook 2007 and 2010. Thanks,

Hi, where can I get the preview for Outlook 3.0? I tried to download NetSuite Outlook integration and it still says 2.0. thanks! To download the new client, you will need to uninstall any previous versions of the client and then go to Setup > Company > Enable Features > SuiteCloud, click the Outlook Integration link, and…

This is only reproducible when entering an invalid email or password as far as I can tell. Try changing your password in NetSuite, then log into the Outlook client with that new password. Thanks,

Anybody able to get this to work? Bundle installed, permissions set, program installed, but it hangs when I try to select the "Outlook Synchronization Folder". If I back up and just select e-mail messages I can continue out past the configuration, but nothing happens beyond that... :( Hello, Can you let us know what…

I installed the bundle and it works just fine for me as the admin. When I had another role install it, after signing into his NetSuite on the configuration, he gets : Permission Violation: You need the "Custom Event Fields" permission to access this page. I have looked for that everywhere and I do not find that permission.…

Hi Chris, You can find it under Help topic: Downloading and Installing NetSuite for Outlook 2.0. You can also download the pdf from that Help page. Thanks, Rob

Pierre, OneITGuy, The error may be related to an Integration preference for custom field validation. Try changing the following: setup > integration > web services preference: Disable Mandatory Custom Field Validation set to True > save. I hope this helps. Thanks, Rob

SuiteAnswers Answer Id: 38100 describes this functionality on phone call records and may also apply to tasks.

Hi Romir, This thread includes an example: https://usergroup.netsuite.com/users/showthread.php?t=21901&highlight=no+activity+last+30+days Thanks, Rob

Hi Jim, You can have them set their default activity access under Home > Set Preferences > Activities tab. Thanks,

Try to assign the event's Organizer to yourself. This should allow you to edit an event created by another user. Thanks,

Currently each individual user has the ability to change the Default setting on there Calendar, Calls, Events List, and Tasks to be Private/Public/etc... This enhancement requests the ability for an Administrator to change the Default setting for all User's to be Public/Private/etc... on Calendars, Calls, Events, and…

gmoscillo@triple-s.com, I saw a similar case that may help you track this error down. A couple of suggestions: [LIST=1] [*]Often this error occurs when there is a change in the Quantity on the referenced bin during the count.The simplest solution would be to recreate the count in order for the system to get the correct…