Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

Hi Julian, Your preferred form might have 'Send Transactions Via' set to mandatory. If so, try unchecking Mandatory next to that field. 1. Customize the preferred form. 2. Fields tab > Info tab > set mandatory = F for 'Send Transactions Via' 3. Save the custom form. Thanks, Rob

Hi Lorna, You can create a transaction search filtered on type = Sales Order to email the sales rep upon order creation. Saved Searches > New > Transaction Criteria: Type is Sales Order Results: Add fields to be included in the email Under Email tab: check Send Email Alerts when Records are Created/Updated Under Recipients…

Hi nixn1, You can email the report when you run it and click the Email button in the footer. On the Recipients subtab: a. Select the primary recipient On the Message subtab: a. Enter a subject and message text. b. If you want to send your report as an attachment, check the Send Report as Attachment box. The attached report…

A couple of related Enhancements are: Enhancement 278310: Ability to receive one invoice in several installments (n due dates, amounts, payment methods per invoice) Enhancement 278311: Ability to pay vendors in installments (n due dates, amounts, payment methods per vendor bill)

Both enhancements are in the planning phase however no eta is available at this time. You can submit an online case to be attached to each enhancement. This will notify you when the status changes.

This is documented on Apple's forum with a possible solution: This only happens on some Macs when using Safari. It seems to be sporadic. The issue is with some corrupt certificates that are being stored in the Keychain Access. The corrupt ones are the ones listed in that dialog window that says "the website xxxxx" requires…

System2.netsuite.com should be working. You may need to clear your cache prior to logging in.

Please check status.netsuite.com for updates.

Hi Steve, The "Send on Update" problem may be related to Defect 309889 - Transaction saved search sending email alerts for updated records without "Send on Update" being checked. I would submit a case to Support to investigate this further.

Hi Terry, your post was moved to a relevant topic on email alerts. Please see previous posts in this topic.

Support has filed Defect 388296: Performance > Unable to access NetSuite. Please submit an online case if you are experiencing this problem.

excuse my stupidity but its been a long time since using these sort of expressions. Is there a greaterthan or less than function available in netsuite? ps if there is a link you can point me to in the help section that actually has some of these sort of formulars id be happy to read through before bugging you again. also…

Please visit this post.

This topic discusses the issue.

steven_stewart, after customizing the System Email Template, you can assign the template to different case actions at Setup > Support > Case Profile > Notifications tab.

You can update the template at Setup > Company > System Email Templates. Edit the template in the editor and remove the line containing the link. If it's the Standard New Case Customer Notification template, you'll need to edit and save it as a custom email template. See this SuiteAnswer for details.

Defect 337608 was filed for Transaction Email blocked from IP 167.216.129.170. According to http://emailadmin.registeredsite.com/ lookup, the 167.216.129.170 IP is no longer blocked. Please contact Support is you continue to experience this.

The time set on a campaign event that is scheduled on the Current Date cannot be modified. However, users can modify the Date (e.g. change date from 5/4/2015 to 5/5/2015). See SuiteAnswers Answer Id: 14742 for details on this message -…

Rendering of HTML depends on the email client since each email client handles HTML differently. Check the SuiteAnswers topic: Best Practices for Designing HTML Templates for Use with Marketing Campaigns and Email Templates for additional information:…

That's right. Setting a date in the future should allow you to get around the "You cannot change the time for email events scheduled today" prompt.

Your feedback has been resubmitted to update the Help article.

David, can you provide the SuiteAnswer # or doc used as reference?

You can inactivate the templates from the template list page. View the list of templates, check Show Inactives and check the box in the inactive column next to a template, then hit Submit.

Thank you for pointing that out David. I'll share this with our documentation team.

Try these steps when replying to a case. Note: Your case form may be customized differently. 1. Edit the case 2. Hit the Email button, usually under the Messages tab. 3. A pop-up window should open and allow you to type a reply message, add recipients, and attach files under the Attachments tab. Thanks,

We are tracking this request with Enhancement 173796: Setup > Printing, Fax & Email Preferences > The ability to have the option to “Request a delivery receipt for this message” when sending out an email to customer through customer record or transaction (like in Outlook - delivery options) Thanks,

This is not currently available but you can vote for Enhancement 80897 : Event email > ability to customize the event email and to add custom field data to event emails. Thanks, Rob

Cory, could you include the Defect number here?

167.216.129.170 has been de-listed by Network Solutions.

Hi Laura, we are investigating the blacklisted mail IP 167.216.129.171 in Defect 301128. If you are receiving similar bounces, contact Support to have your case attached to the Defect and you will be notified once this has been resolved.