Sajishan Sivakanthan-Oracle Green Ribbon

Hello @OracleUser_F0FC1 From my understanding it seems that you may have a custom script running on your end which may not be working in the same manner as the NetSuite UI. Are you able to process orders error free without the usage of this script? If you are able to reproduce the issue without any custom scripts and using…

Hello @"gmihaylov", In regards to your inquiry, as far as I'm aware the analytics tools we have direct integrations to NetSuite is as follows: * Google Ads * Google Tag Manager * Google Universal Analytics For more information please refer to the following SuiteAnswers Article - Answer Id: 70969 However, you are not…

Hi @"dspringfield", In regards to your concern, there could be a few reasons as to why you would get this error: 1. You have not been provisioned this bundle to your account. 2. If it is an older bundle, it could be deprecated. Are you able to specify the bundle name and ID that you are trying to install to your account?…

Hi @"gmihaylov", In regards to your concern, the Web Presence reports generated in NetSuite such as Visitor Activity Detail Report applies only to our Site Builder sites. This can be seen in the following SuiteAnswers article: Visitor Activity Detail Report - Answer Id: 27694 Hope this proves informative. If you happen to…

Hello @"KennyT", After review, I have come to the following conclusion in regards to your inquiries: 1) The older method of applying Site Categories on the item record for SB is not valid for SC/SCS with the usage of Commerce Categories. The only available way to make modifications to the contents of Commerce Categories…

Hello Tom, I noticed that you have opened a NetSuite Support Case with us earlier today. Case # 3780922 - Out Of Stock Behavior Not Working Kindly allow the assigned support representative time to investigate this and get back to you with their findings. Regards, Sajishan @"Sajishan Sivakanthan-Oracle"

Hello @"s.williams", After review, It has come to my attention that feature that you're requesting is planned to be deployed in a future release in form of an enhancement. Although, the feature being designed and implemented will be dependent on the number of customers requesting for the same feature, and may not…

Hello @"jmiller", After review, It has come to my attention that feature that you're requesting is planned to be deployed in a future release in form of an enhancement. Although, the feature being designed and implemented will be dependent on the number of customers requesting for the same feature, and may not necessarily…

Hello @"rosse", After a quick review of your inquiry, It is recommended that you submit a Support Case as this will require further troubleshooting to determine the cause of the issue. Hope this proves informative. Please let me know if you happen to have any further inquiries regarding the reported concern. Regards,…

Hello @"bcruson", From my understanding, you should be able to to setup a slash through your pricing by using the Quantity Pricing Schedule. For more details on this, refer to the following SuiteAnswers Article: Add Slash/Discounted Price to Web Store Products in SuiteCommerce Standard - Answer Id: 75094 Hope this proves…

Hello @"adhokane", From my understanding you are looking to setup the Multi-Language feature on your SCA web store while using a single domain. This can be done by setting up the HOSTS array within the Configuration. After this is setup, shoppers would have the option on a single SCA setup to switch to different languages.…

Hello Tom, From my understanding you are attempting to offer item specific shipping. It is possible to charge per item shipping by creating a per item shipping item record to use as the shipping method on transactions and in the web store. Follow the Creating Shipping Items procedure and then, on the Shipping Rate subtab,…

Hello @"farrago", As you mentioned, it is correct that Kits don't have a preferred shipping location field like inventory items do. From my understanding, shipping location is based off what is selected on the transaction record and as of now, for kit items you will need to manually select the location on the transaction…

Hello @"Yabo Wu", After review, it has come to my attention that you already have case's opened for the concern mentioned above. Rest assured that investigation is currently being conducted by our support rep's from the SuiteCommerce Team and they will update you with their finding as soon as possible. Kindly follow up…

Hello @"3965938", The order of the matrix image displayed on your web store is based off of the Custom List record which holds the matrix options. This Custom List is by default set to sort in alphabetical order, hence the default image being set to the first item in the list sorted alphabetically. However, another…

Hello @"theboywonder_37557", From my understanding, the error message you are currently receiving could be due to incompatibilities with the bundle that were activated on the previous activation record that caused problems on the entire Extension Management record. One method of approach would be to delete the records on…

Hi @"adhokane", In regards to your inquiry about the Multi-Language setup for SCA Website without the separate domains, this is not possible out of the box with NetSuite. Unfortunately, SCA is not configured in the same manor as Site Builder. As you may already know, In order to setup multiple languages and currencies on…

Hello @"3969370", Kindly ensure that you are looking in your Development Folder and not the Source Folder. If you are still unable to locate the details of customized registration page, I would advise you to go ahead and file a support case so we are able to investigate further into the situation as this may have to do…

Hello @"4059758", There is indeed an option available for Site Builder and SuiteCommerce Advanced allowing for the payment page to be hidden when order total is equal to zero. In order to activate this feature, the Hide Payment Page if Order Total Equals Zero option must be enabled within the Web Store Setup. For more…

Hello @"adhokane", The feature of the tracking a shopper's IP address that you're requesting is planned to be deployed in a future release in form of an enhancement. However, the feature being designed and implemented will be dependent on the number of customers requesting for the same feature, and may not necessarily be…

Hi @"3969370", In addition to @"Jan Alfred Forbile-Oracle" earlier reply. You can use the following SuiteAnswers Article as a reference when attempting to make the desired field mandatory. Add a Mandatory Phone Number Field in the Registration Page of SuiteCommerce Advanced - Answer Id: 51238 Note: The article does refer…

Hello @"3968939", Another avenue of customization you can explore is using Site Builder External Catalog Site on your WordPress web store. This feature activates the Web Site Developer’s Kit (WSDK) which enables you to copy NetSuite-generated scripts and paste them into your web store HTML. These scripts send and receive…

Hello @"adhokane", From my understanding, the Multi-Domain tab translation tool you have setup does not support translation for landing/category pages created through SMT. However, based on my recent findings, SMT Multi Language Support is going to be implemented in a future release. This new feature will facilitate adding…