Hi @Tom Dalton , glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings,everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you…

Hi @Rob Speer Based on the information provided, it seems like you are experiencing performance issues with your connector's synchronization process, and the "Get Input Data" phase is taking an unusually long time. It is strongly advised to avoid making any changes to the scripts that are running as part of NetSuite…

Hi @User_NG5TG I have tested this and got the same result as yours. Per further investigation, I found out that this is a current system limitation logged under Enhancement #196806 Saved Search > Summary Type = Average > Total shows incorrect average amount based on the summary page wherein when Summary Type is set to…

Hi @PaulRipley. All the transactions linked to entity banks can be processed only by going to Payments > Global Payments in your NetSuite account. The following transactions will not be processed by the global payments processing: Transactions where an entity bank is not specified. You can process these transactions by…

I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and…

I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and…

Hi @Benjamin Paul - USA To resolve such, please add the Purchase Order permission of at least View to the custom role that you're using.

Thank you for such insightful response, Chelsea! Hi @Vismay Barot. For now, updating multiple line items in a Purchase Order at once is only possible via CSV Import. I agree with Chelsea that a workflow or script may be utilized to achieve your desired result however this may require customization. Please note, NetSuite…

@Andrii Siryi You're welcome. Always happy to help.

Hi @Divya Unnikrishnan, thank you for sharing this issue you're encountering with the NetSuite ERP system Usually when creating New Customer> Under Financial Tab> Open Balance Account will default to the Standard A/R Account. (The A/R Account comes with the system.) Per further investigation, according to an issue filed…

Hi @Vismay Barot. You may achieve this by updating the record via CSV Import. For example, if you want to update the PO Number via CSV Import. Please follow the steps below: Create a CSV Import File Perform the CSV Import Go to Setup > Import/Export > Import CSV Records Import Assistant Page: Step 1 Scan & Upload CSV File…

Hi @User_OCMVT and @User_TIYRG please check the list of custom transaction forms page, and see if your customized form that was created from "Standard Sales Order - Cash Sale" set up. For it to generate an Invoice, it must be from Standard Sales Order - Invoice. Thanks. ================== If you find this reply to your…

Hi @User_2LD8N. Per checking, what you mentioned is the standard behavior in NetSuite. Per testing, I was able to create a Cash Sale with no terms using a Customer with Terms in Customer record. If the above scenario was not observed in your end, you may check the list of custom transaction forms page if the customized was…

Thanks for posting this, @Janica Valenzuela-Oracle!

Hi @Michael Malambri, glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case…

Hi @A K M Farid, glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings,everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you…

Hi @Vishnu M I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Hi @Andrii Siryi Per checking, this is a current system limitation logged under Enhancement # 165419 Ability to enter multiple due dates in just one invoice and these due dates be recognized in A/R Aging Report. You can vote for this enhancement on the SuiteIdeas page. However upon further checking, I recommend to you…

Hi @Vishnu M Part of the set up is E-Document template wherein you need to set in XML Format. If this is correct, we refer you on SuiteAnswer ID 49809 for creating E-Document Templates. It has a sample template that you can check and we are providing as well the template we use in our test account. Please see below.…

Hi @Vernita Per checking, this is covered by a current system limitation logged under Enhancement #335356 Ability to add Payment Hold field on A/P Aging Detail Report. You can vote for this enhancement on the SuiteIdeas page. We appreciate your understanding on this current system limitation. ================== If you find…

Hi @User_RUQ2X I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_IJCK7 I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_VA1OM Please remove the Formula (HTML) from your formula. Thanks.

Hi @User_Q6VSA. I'm glad it worked. Thank you for sharing the resolution here that may help other users who may encounter the same concern.

Hi @User_IJCK7 I have investigated your matter further and tested a possible solution on how you can send multiple invoices through email at once for one customer. Please follow the steps below: 1. Navigate to Transactions > Management > Print Checks and Forms. 2. Click Invoices link. 3. Click Customize > Additional…

Hi @User_V6J3F I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_RUQ2X. You may opt to void the Customer Payment depending on your Accounting Preference. Void Transactions Using Reversing Journals = F (Setup > Accounting > Accounting Preferences > General Tab) Open the Customer Payment record Click Edit Click Void Void Transactions Using Reversing Journals = T (Setup >…

Hi @User_RLV0D I am glad that this has been resolved by our Support Team. Thank you for your awesome insight as well Angela and Estee! It was very helpful to other user members who might be experiencing the same issue.

Hi @User123554855 , glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings,everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you…

Hi @User_V6J3F I understand that you would like to request the Service Organization Controls (SOC) Report for full year 2024. Please note that you may request the audit reports by logging into the NetSuite Account Center (Customer Center Portal) > Privacy compliance tab. Multiple report dates and coverage may be available…