No thats cool Tom, Its not mandatory that i have do it; when I get an order paid by paypal i try to approve it and Netsuite error pops up telling me I need a bill to address to complete. So after reading other posts here I think I must have turned a feature on making "bill to" mandatory? That would be my guess too,…

This is interesting because I have always assumed the "bill to" information was never designed to be carried over from PayPal. From the clients standpoint, by using PayPal they are protected from giving out their credit card number and billing address. Therefore, having the billing address not show appeared to me like…

Hey Thomas, You make a lot of sense. This is not something I want to do but seems mandatory now. The billing info is the same as shipping info in Netsuite (for Paypal) Maybe I made a change in my account that has created this problem? We have webmaster building a new site so I have been in the settings the past several…

We are in the same position. Automating the PayPal refund process through Netsuite is a must as this service grows in popularity. We were honestly surprised by the volume of orders we are currently getting using the PayPal checkout, and these are increasing daily. This feature would be great and adding integrated refund…

Thomas, I guess you are the lucky one. It still doesn't work automatically for us, and we had to perform the actual refund by communicating directly with PayPal. And, since Netsuite still has an open issue (Enhancement 93269), Netsuite doesn't seem to think it works either. Also, can someone tell me why this is classed as…

We have just encountered this problem as well, and want to know if there has been any action on this in the last 6 months? Is there an existing issue covering this, etc.? Thanks, Dear Stan, This problem has actually been resolved for us for some time now. Not sure what Netsuite has done on their end, but for a few months…

Hello Thomas, thank you for your reply. However, it only answered half of the problem. Paypal is still not truly integrated with Netsuite as you cannot refund a customer's paypal account through Netsuite. We still have to manually login to paypal and perform the actual refund. I hope Netsuite has plan for true Paypal…

The Sales Department was no help, they transferred me to a GENERAL customer service line. Grrr.... I am now getting a new error message: "SSL failed to connect to host"! Same error for us. We should have stayed in bed today! Look forward to hearing any updates. Sincerely, Thomas J. Kingston, ME Co-Founder & Owner…

Is anyone experiencing odd syncing issues when rolled out on Netsuite v2007? After the roll out, the sync is not working with start and due dates on tasks. Example, I create a task in Outlook and it will sync to Netsuite. I then change the due date in Netsuite and it does not get detected when resyncing using Intellisync…

Thanks for bringing this to our attention Thomas. Have you filed a case against this? If not, please do so QA can investigate what is going on. If you have filed a case please let me know the case number. Thanks! Lina Kessman NetSuite Product Management Team I can file a case if you think that will help. Honestly, we do…

Amy thanks so much it sounds as I am doing the same task as you. I was just wondering if there was an easier way because the bank statement direct debits some of the corporate credit cards as well as other bills i was wondering if there was a quick way to do it all at once or if we had to do each credit card statement each…

Thomas: This issue will be fixed soon. From looking at your error a workaround is to change your preference for date format to 'DD/MM/YYYY' Juan Juan, I appreciate the quick reply, however the date format of 'DD/MM/YYYY' does not fix the problem. That was brought up when we first had the issue as well, but just to verify I…

Thomas: Try MM/DD/YYYY. I read the error entry incorreclty. Sorry. I'll be, it worked. Good job Juan. Netsuite should give you a raise! Sincerely, Thomas J. Kingston, ME Co-Founder & Owner Spidertrax Off-Road www.spidertrax.com

employee center licenses are the cheapest licenses ??. purchased in blocks of 5. Will probably still be cheaper than messing with it and invoking labor intensive customizations etc. or trying to print them manually - defeats the purpose really in process simplification. Sorry for not being more informed on this one, but do…

Paychecks can be viewed from the employee center. Printed there too - but I just noticed that there seems to be a bug on mine. It doesnt seem to print all the info. However, they can see all the disbursements though. Yes - direct deposit works well - we have used it since inception. Thanks for the reply. The only trick…

NS - I am getting to the point where I need some changes in tasking in the system. 3 areas specifically. 1. Ablity to task more than one person with the same task. 2. Ability to alert the orginator when a task is complete. Needs to be defined on the task itself. ie. a check box or something. Customization or alerts can be…

We see consist issues with campaigns going to Yahoo accounts. Almost always, it takes 3 days to get to the Yahoo receiver. I first thought Yahoo blacklisted Netsuite (I posted this thread some time back) but then realized the consistency of the 3 day lag. Very odd but not sure what we can do otherwise. Sincerely, Thomas J.…

good to know. I did hear it - but didnt know when. I think you may have to get a replacement phone though ?. no ?. Come on...this IS Apple we are talking about :-). The upgrade process will be very easy...simply throw your old phone away and buy a new one. Sincerely, Thomas J. Kingston, ME Co-Founder & Owner Spidertrax…

I would like to get Netsuite and the dashboard on my windows mobile phone!! After a lot of INTERNET searching I still can't find the download! Anyone know where to get it? I want to use all the functions I can while I am on my phone. I noticed Netsuite has come up w/ solutions for the new I-phone, Why? I ask.... Sure that…

got you. I havent dug that deep into it yet. But is definitely a good "feature". For me, I can't use the phone without it. There are more then just "fun" apps out there. I have some business critical ones running now that I simply can't give up. If you need more information on it, or would like to see what it looks like,…

like we stated. you will have to purchase download access from these companies. Yes - I saw your post - looked like you copied it from the iphone forum - trouble is - a bit outdated. :-) Let me know when you get your dashboard on your windows mobile phone :-). Sorry to come across as attacking, but I have to agree. Your…

Well thanks, but I put my top 40 plus list together comprised of many web complaints i found, So thanks for the props. sorry if some are outdated by 3 months. Thanks for the Opera link Tom, Do you know will they charge for that? and will i be able to submit customer orders w/ it? B When I used it, some time ago, I was…

Update to that paper btw.. you can now create a . by double clicking the space, you can now play mp3 files and you can add new ring tones. We (at skyytek) mainly use it for querying information that we need when on the road. Its okay on edge - just a bit slow.. but barely liveable. better on wifi. I also use it for…

Im curious on the jail break... didnt the latest update of the iphone fubar that ?. I had a friend of mine that bricked his because of some download he did to do with unlocking it. Not at all. Jailbreaking is different then SimUnlocking. I am using AT&T and have only opened up the software to allow 3rd party apps. If you…

We have just filed a case as well. Two issues for us. First, clients no longer have the option to change their own password via the My Account tab. Second, related more to your post, when going thru the reset process, the email they receive with the link doesn't contain a temporary password as Netsuite describes, which is…

We have recently seen an increase in shopping cart Abandonment, and while taking an order over the phone we calculated the shipping charges on our website in the shopping cart page and we realized that they did not match the shipping charges on Netsuite. Also when going through the checkout process, the final checkout…

But why the shipping charges on the shopping cart page and the checkout page are note the same? Why would Netsuite have two ways to calculate this? This is an important tool that our clients as well as us use everyday to estimate shipping. With the "new rates" Netsuite is charging for their platform I can't believe we have…

Thanks for the reply. I have not got to deep into SuiteScripts yet, but I think now is the time. Sincerely, Thomas J. Kingston, ME Co-Founder & Owner Spidertrax Off-Road www.spidertrax.com

Thomas, which layout do you use at the welcome page and spider 9 category? For the welcome page, I use a custom layout called Spidertrax Layout - Three Column (Category List Layout) and on the Spider 9 I use a custom layout called Spidertrax Layout Category Bottom (Category List Layout). Although I can't speak for the…

I would love to hear from a Netsuite employee on this one and what your thoughts are. After working on this issue with the help of Digital Fresh, it appears that the problem is related to our Item/Category Layout. We select Heading Below Item List for heading placement and the problem we are having appears. This was not an…