Stephen N Red Ribbon

I did think about that. That's my fallback option. But with it being a feature an additional feature I assumed a 'clean' version of the product would not include the menus until you enable to feature. So conversely I thought I might be able to remove it. I'm just trying to tidy up the backend of our instance where I can.…

Thanks @Robert Suggs. The issue also had resolved itself for us when I logged on this morning. Stephen

I am also getting this error message for all US accounts. In the profile information I am getting a message saying that the server could not process my request. None of my connections are recorded in this section anymore. This has happened in Production and Sandbox at the same time.

Thanks @zkhan_45306! What do you mean by a 3rd party fix? Not sure I can convince my boss to pay to fix this issue. But it really help me to understand how you've approached it, broadly of course. Fingers crossed for you.

We've been doing the imports manually for the last 12 months as a result because I gave up on trying to fix it. As well as the time-sink, the manual intervention introduces a small operational risk we would do without. It is interesting that WF have a paid service for connecting to financial systems using proprietary…

Superstar. This has fixed the issue. That being said, ideally we wouldn't want this profile having access to all subsidiaries. We would have specific employees in different subsidiaries responsible for their own bank reconciliations. Is 'all' required to have this functionality? Thank you, Stephen

Thanks Emilia. I didn't clear the browser's cache and cookies, which I should have done to be fair, but that has not resolved the issue either. I'll give it another day or two before giving the bank a call. Still keen to hear if anyone else is having any issue with Wells Fargo CEO though, and just as helpfully, if anyone…