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Comments
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In my output it shows the Balance Forward line but no open invoices. I guess there are no open invoices for that customer. Thanks for your reply.
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Hi Angela, thanks for your quick reply. I was using the Generate Statements page by customer group, not the individual statement. On the bulk Generate Statements page, even ticking "Show only open transactions" does not display open invoices. Does that make sense? Thanks.
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The error message says that the customer must be in the same subsidiary as the bank account - if applicable -. Is there a way to stop the system checking the subsidiary? Help article: Important Only customers with the same currency and subsidiary (if applicable) as the selected account are available for selection.