You also need to check the following: Set Up> accounting>accounting preferences>order management: You may have accidently unmarked the last selection. Picking/Packing Always Print Kit Items on Picking Tickets Show Uncommitted Items on Picking Tickets Show Non-Inventory Items on Printed Forms Show All Ordered Items on…

I have read several posts about not being able to set accurate shipping rates. I may not have done enough research and didn't see any posts specifically regarding my next question, but I am wondering about perhaps assigning a certain shipping cost to an item. For example, we have a low general flat rate shipping cost for…

Jeff has explained how to do a special instruction for each customer. However; you can mark your customers who wants to be shipped complete in NS easily. Go to customer record>financial tab> and mark "ship Complete".

We are also seeing an error message but only from one out of 6 users in our company. He is set to full access, and sales roles, and neither allow him to use the tracking. He is runnign vista and using IE. Funny thing is, if I use my adminstrator login on his computer I can see the tracking info. ? You can track it in Sales…

Case Number 775781

Does anyone know how to use packages with shipping items that does not use the shipping labels integration feature? It would be nice to offer packaging for any shipping item when it makes sense. Here is how NetSuite works: When you use the Shipping Label Integration feature, you can enter names, dimensions (in inches) and…

There is another consideration for this issue. We only have 4k to work with when customizing the email notifications. I believe the email notification email is a great marketing tool for additional sales to current customers. There is an enhancement request for this limitation.

Setup > Accounting > customize fulfillment email. or; Setup> web site> customize text. The standard email just lists the items fulfilled. I am not sure if the shipping charges or the tax be added here!

Please vote for Enhancement 73544 if you drop ship items.

UPS has a service called A.R.S. called automated returns system. You set this service up on your UPS acct, and UPS gives you a roll of preprinted ARS labels. Then you just tear one of those preprinted ARS labels from the roll and throw it in your box. Problem solved. You probably seen these with HSN or the cell phone…

Next release in 2010 or 2012? Please vote for the removal of Shipping Carrier from the shopping cart. Does any one of your customers care who is delivering their stuff? Why confusing them?

One more dilemma: The fulfilment standard email should also deferentiate between fulfilled items and the whole order. Right now, the heading of the confirmation is: Thank you for shopping at Paper-Net, Inc.. Your order no. 17492 has been fulfilled. Order Summary: item # A Description This email should have the whole order…

Hi Julian, Is my understanding correct? You want Drop Ship Sales Orders to be not included in the Print Queue of Packing Slip? Drop Ship is set to an item record. So an order may contain an item that is drop shipped and at the same time with a regular inventory item. Maybe what you can do is create a Transaction body field…

Hi Julian, What kind of garbage characters are you referring to that appear in your packing list? Thanks, Cat Non readable, non ASCII.

In NS you may be able to do this with item prices by using marginal rate in item record and have a flat shipping charge instead. Just an idea to entertain.

Are you looking at the actual count of the item in the P.O. or you are looking at the history tab in item record? We have always had an issue with negative numbers for dropships in item history. It displays a negative there but the inventory itself is correct.

If you issue a return authorization from a sales order, you will get a packing list with negative number. To NS it means that your sales order is not fulfilled and hence the item has not left your warehouse yet and that is why it issues a packing slip with negative number. You need to have the credit issued from th…

There is. You need to activate third part shipping in account set up (I think) and then you are given a chance to use third party account number in fulfillment page.

SuiteCommerce is a consulting firm. Call them at 888-907-8483 and let them know what you are looking for. I recently did just this and they worked it out for me. I have been communicating with them. however; There is a problem. They can only do it for billing address. So, A customer with a billing address of Arizona and a…

Julian, You may want to check with SuiteCommerce on this feature. They were able to create a workaround for me that is working pretty well on my sites. Jamie; Do you have a case number? Did they send you an email regarding the workaround? Regards;

The Audience tab on Shipping Items feature is currently targeted for next year's major release. Baruch; When is this feature going to be available. I can not wait any longer. Thanks for your help.

How did you set up shipping locations? NS will calculate shipping based on the shipping item on your sales order.

SuiteCommerce is a consulting firm. Call them at 888-907-8483 and let them know what you are looking for. I recently did just this and they worked it out for me. Thanks a lot. I thought you are referring to Web department in NetSuite.

Thanks; So, using additional locations based on our vendors' addresses will help us to do this. We can use them when a vendor dropship for us from their location. We do not carry inventory there at all. I guess it will be a problem. Will not it?

NetSuite calculates the UPS charges from your Zipcode to anyother address. It has no intelligence regarding dropshipments from other locations. You can specify a shipping item that uses a table to charge customers based on the weight. Or, you can set one up to charge a flat fee. Or, you can set one up to charge a…

I am not clear what "will be a problem". It is a bit of a hassle to specify a location for each vendor and then link each item that is drop shipped to a default location but it does work. I would prefer that if the item is marked as drop ship that the shipping estimator use the default vendor from the item so I did not…

You can set your shipping item so it automatically charge your customer less. (a negative percentage). But you still have to pay for the whole pound.

That is Great. But how the customer know which trucking company this PRO # is for? Or we have to add another field for the name and website of the trucking company. How customer's fulfillment confirmation can have a link to the trucking company website? Thanks

This subject is also discussed in 3rd party tracking thread as well. It would be a superb feature to be added on.

Hi; Here is the dilemma: Customer has 45 locations. There are 3 poeple in purchasing department authorized to place orders for all 45 locations. The confirmation goes to the main email address. Creating subcustomer, for customers with multiple locations and a centeral purchaing department with many contacts, does not solve…