We are not update to version 11.06 yet, but we will have the same problem as Edwin & Marci. It will be disastrous.

Thanks Ray; Can you think of any possible accounting problem with making maultiple contacts, within multiple departments of a client, sucustomers of departments who are subcustomers of a client? Julian

Our Summer 2007 release will have new functionality that should resolve this problem for you. You will be able to specify your package dimensions, which items ship in which packages, and the number of items that fit in each package. With this information, we will return shipping rates based on the number and size of…

Hi, We have investigated your problem but was not able to reproduce it in our test accounts. Please file a case so that Support can get more information. Thanks. Check your accounting reference set up under Picking/Packing to make sure nothing is changed: Picking/Packing Always Print Kit Items on Picking Tickets Show…

I'm still not able to use the Packing Slips - only the first item in the record shows up in one company - and in the other, the entire item table is missing. Any help would be appreciated! Check your accounting reference set up under Picking/Packing to make sure nothing is changed: Picking/Packing Always Print Kit Items on…

This is a great news. How about UPS returns? Righ now we are using UPS wordship for returns. And, What about UPS hundred weight service? Thanks

Tom we are having a hard time with this feature. Do you know if it really works? Yes, It has been working fine for a long time. Go to SetUp>accounting>shipping Click on "preferences" Tab On the right hand side of the screen select reference #1 and #2 fields. You are done.

Could you please (someone from netsuite) elaborate on this. This is very crucial for us. thanks, F2R I just integrated Evan's code to email fulfillment notification. and it works. Please note that: Customer P.O. # is a customized transaction field. I did not copy it's ID number to evan's formula…

Where can I find the fulfillment email templete? Thanks

There does appear to be some capability to do this in 2007.1. It looks like the order confirmation e-mail template can include the following: <%=getCurrentAttribute('salesorder','otherrefnum')%> I am getting exact details and will share here as soon as I have them. Then when we know our future plans, I will share them here…

We have been adding the P.O.lnumber on the last item's description. And we forget to do it 50% of time. How can we get the back orders show on the fulfillment email?

No NetSuite feedback here. We need your feed back.

I am trying to follow your direction. However; I am unable to mark "Return Label Integration" In my ups ground shipping item. Is there any other action I need to do prior to this?

Thank you. I will do that. Hi, Please disable the 'Include all record types' options in the General Preferences > Custom Preferences > StickyNotes Beta. And instead enable StickyNotes on certain records only so that you can see the difference between the performance between a record with notes enabled, and one without.

:)Never mind the following post: I uninstall this app a few days ago. Reinstalled it today. I selected sales order to be the only record type to use the StickyNotes but it is not showing up. Thanks. Hi, Upon installation, the account administrator needs to enable StickyNotes for each record type you want to use it for, by…

I just installed It but the tool bar is not showing up on sales order?!!

Hi, Upon installation, the account administrator needs to enable StickyNotes for each record type you want to use it for, by adding the corresponding record entry in the: StickyNotes Record Type As shown here: Hope this helps. My list is blank and all records have the StickyNotes. This is a nice feature but slowed down the…

It has been slow for couple of weeks. There was a system wide problem couple weeks ago. We started to see some improvement but it is getting slower and slower since then.

NetSuite will never be able to offer a cohesive and up to date solution for: -Shipping Item -Sales tax filing -Customized Sales Graphs. -Website The updates are additions to badly designed infrastructure. To live with it, we need to bring our expectations down drastically or just go crazy.

Thanks for your help. It is fixed.

Thanks. Please make sure it is by email and it is today. I am not in my office

Hello Julian, Please submit a support case. Support > Customer Service > Contact Support Online. Thanks, Gracie And how do I get to the support on line!!!!!???????? Can I have some?

We were upgraded last night. I changed the landing page to a one of the 4 choices I was given all of which were information pages with Scripts in them. Now, when I log in I am taken to a page that has nothing. I am unable to report this to NS support. Can anyone provide the new release customer support number please?…

Thanks Mark, I will let you know what I find. The new permission is actually named "Override Payment Hold". You will want to set it to Edit or Full, both accomplish the same result. Sean I do not see "Manage Payment Holds" page where HELP is indicating it is. I am logged in as admin and do not see it. However; I searched…

Hello Julian, Go to your Netsuite account > Support > Customer Service > Contact Support Online. Thanks, Gracie My whole issue is that I can not see anything except for the Script texts when I log in. I can't see any part of netsuite when I log in. I am supposed to land on " Specials" page. Here is the content of the…

With regard to credit limit/credit hold, the new consolidated payments feature should work exactly like the Accept Payments through Top Level Customer preference (which it replaced) did - credit limits/holds are managed for each hierarchy through the top level customer rather than for each subcustomer. Enh. request 135227…

With regard to credit limit/credit hold, the new consolidated payments feature should work exactly like the Accept Payments through Top Level Customer preference (which it replaced) did - credit limits/holds are managed for each hierarchy through the top level customer rather than for each subcustomer. Enh. request 135227…

We just got upgraded last night. I look forward to using the new consolidated balance on the subcustomer level. The subcustomer should be seeing the right balance on his account in the customer center instead of the whole parent comopany's balance. However; I still see the "Customer is xx days late message" when entering…

The variable doesn't currently exist - we would need to make a product change to add it. In the meantime, I'm trying to research scripting solutions - let me know if you have been able to learn anything new as well. The Customization Support team may be able to help quicker than I so you may want to log a case with them as…

Of course we test the software before we do the release preview. In fact, NetSuite is already running the new release in production, with good results - we always release it to ourselves first before the majority of customers. I am sorry you are having problems with the release preview. Please continue to work with support…