Christopher; I am sorry to see you spending so much time on task that should be automated or given. I see nobody else care about creating template. Or, there may be another post for the same issue. It is very surprising. It must be either: 1- NS users are just happy with low level functionality and do not use the system to…

Just wanted to share with you the result of my hard work on this subject. First of all, I did not ask for a feature. I followed the help documents for collection and it did not work. So, what do you call that? Bug or Error? Noway, Lets call it Enhancement. It just sounds better. They are not even changing the Help…

There are no current plans for that as far as I know. Do you have an enhancement # for it, and please indicate the post where I promised it, that would be unlike me unless we were already working on it. Thanks, -e Evan; Please advise what I can do. I asked my NS sales rep, Chris Bouchard, to have your customization…

We try to address enhancements based on how many customers want them. In our 2009.1 release we added something like 5 of the top 20 enhancement requests and 3 of the top 10. I will have a product manager contact you specifically about the issues you are having with e-mail templates. Thanks, -e Thanks Evan. What about…

If you receive the P.O. complete, Then you should not see " pending Receipt". Unless you have some service items that can not be received which Keeps the P.O. Open. We ahve had this problem with service item and we had to force clse them to get rid of the message. Regards;

Brett, Ray, and Christopher; Thanks for your input. Ray; What do you mean by CRM message at transaction level? Do you mean you send a past due invoice or a statement by email for every individual customer? NS emphasized on collection letter on its pre and post release announcements on version 10 or 11 as it was a…

I wanted to know if it is possible to limit the price levels or shipping items to certain partners. I think NetSuite does not allow it. What about advance partner rols? is the above possible? Thanks

So, I should not even think about customizing the columns in Re-Order Items!!!

And the worst part! is that: If you merge the customer and the lead, The password does not work!!! I have to do the followings for it to work. - Edit the merged record - Unmark "give access" - Save the record - Edit it again - Give access and set a new password. - Save the record - Call or email customer to give them the…

You have two points here. Evan has poited out how to fix the item description problem. As for showing certain products to specific customers. We have been doing it by creating a category with the customer name and make that customer the only audience. Do not mark show up on the website. All items in this category shouldd…

I guess it was wishful thinking.

Julian, the problem is that ones you import the contacts they have no password because the password field is not available. in order to activate the GIVE ACCESS you need to type a password on the NS web interface. So a password retrieval won't work unless someone types a password first and then rest it. That is why I…

you are right in many ways Julian, but more than "non finished" features I would say that they are on the process of being mature. Its normal to start functionality on a basic way and eventually add more and more functionality and flexibility (as long as the structure is well planed). I being only working with NS for 3…

If this is an issue that can not be resolved then why can not existing customers go to our website, enter their account and their email address and probably one other field, and they will have access to their account? Banks do it. Your utility comapny do it. Why can not we do it? If an existing customer try to register,…

Very clever Mo! Another idea would be sdding customer or other name relationship to the vendor record so they can be invoiced. Need to test to see if the invoice shows up in bill payment page. That sounds too simplistic however.

NetSuite fixed this defect in less than 2 days. Wow! Great Job!:) Issue Number 243828 Type Defect Severity S2 - Issue Status CLOSED-Released into Production Release Target Case 1636763 Defect 243828:Respect Customer Preference is not respected in bulk billing ________________________________________ Abstract:…

We just got upgraded to version 2013. The bulk sales order billing. If you have set the "to be printed" or "to be emailed" fields to "respect customer preference" does not work at all. Defect #- 243828 Transactions>Sales>Bill Sales Orders: When To Be Printed and To Be Emailed is set to Respect Customer Preference, the…

Efax does not support HTML. Everybody should look at their charges. You can always find bogus charges. Charges for unsuccessfull faxes! Intentionally confusing and unreadable reports. Poor, poor customer service. Uneducated and poorly trained customer service and tech support. :cool:

NS tech solve it about an hour ago. That was the problem. Thanks.

Hello, I would suggest that you export the customer record first in csv. You can then make the changes for the billing address in csv then import (update) the customer back to netsuite. You can also vote for enhancement 94034 - Mass Updates > Please add the ability to update customer address fields and have the address…

Thanks Nick; I have been working with a NS support and it seems like this is not an easy task. I am using Internal Id and labels. Here are the field maps: Internal ID Internal ID Billing Attention Address 1 : Attention Default Billing Address 1 : Label (Req) Shipping Addressee Address 2 : Addressee Default Shipping Address…

Irma; There is no Voucher choice when you Do a bulk bill payby Transaction>purchases/vendors> Pay Bills However; there is a voucher choice when you pay single vendor. Thanks.

Hi Julian, Have you considered a memorized journal instead of a memorized check. YOu can hit your debit/credit for checking/expense and you can also place the payee in the Name column. Regards, Thanks Irma. I already implemented your solution and it will save us time. I have another question for you: when we use pay bill…

Hi Julian, Have you considered a memorized journal instead of a memorized check. YOu can hit your debit/credit for checking/expense and you can also place the payee in the Name column. Regards, No I have not. It is a great way to do it. Thanks.

Can NetSuite make a comment on this issue?

NO. BOE District tax is calculated by adding the followings: 1- Transit tax, calculated by the county total sales X transit tax 2- City tax, calculated by the city total sales X city tax You may want to look at the BOE district tax calculation in the following link. http://www.boe.ca.gov/pdf/boe401a2.pdf There are many…

http://www.boe.ca.gov/pdf/boe401a2.pdf

The district taxes in many cities does not match the Board of equalization. For example; City of Richmond is calculated in NetSuite at 0.50% but Board of equalization calculates it at 1.5%. There are at least 15 of cities like this one. The county tax is 1% in both of them. The state tax in Board of equalization id 8.25%.…

You wrote: "We solved this by creating a tax item called OutOfState with rate of 0% so it at least tracked those sales dollars." Unfortunately, even if the customer who has the "out of state" tax item orders on line, NetSuite assign them the "Non taxable" if you have NetSuite Calculate the sales tax for you.

You call this straight forward? The Board of equalization portal schedule A considers the county tax 1% less than what NetSuite assumes in the reports.. And that is why we have to subtract all the cities from the county taxes to input to the portal. (You understand what I mean but NetSuite has no clue what we mean by what…