Thank you for the explanation - this is kind of what I was thinking, that it takes time to adjust to the new purchase price when we still have stock at the old price. Bigger issue being, the cost went up and the sell price didn't get adjusted accordingly.

Thank you, I found it. It was not marked to show on the form.

I played with the criteria a bit and this is working to keep the Transfer Orders and Return Auth's from doubling up: Criteria: (( Type is Item Receipt And Created From : Type is any of Purchase Order, Return Authorization, Transfer Order ) Or ( Type is Item Fulfillment And Created From : Type is Sales Order )) Main Line is…

Thank you for the response, I haven't had a moment to really look at this, but the managers want to see transfer orders, that is still inventory going in and out of their warehouses.

Thank you for the clarification.

Thank you, but I think this will still allow users to see a subsidiary that they shouldn't. I have 5 users assigned to S1 on their employee record. They all have the role "Accountant". On the Accountant role I choose "Selected" under subsidiary restrictions and select S1 and S2. This now allows all 5 users to see/have…

Thank you!

Thank you!

I did switch to the purchasing manager role to test, but I will check that I don't have global admin.

There are some custom fields on the Transfer Order, most are locked, I think from a bundle for shipping. The only one that isn't locked is a checkbox. I have been unable to reproduce the error, when I started the Transfer Order and left it to sit, but the user was had it time out again when she left a test to sit.

I have a bit more information - she told me Purchase Order, but it seems it is actually Transfer Orders where this is occurring - I don't see a custom field with a saved search, but she does have a saved search open in another tab that she reviews to find the items she wants to add to the Transfer Order. Would a saved…

This happens when creating a new Purchase Order - it is only one person as far as I am aware. I am going to do a screenshare to see the process as I am unable to duplicate the issue. It has happened to this person multiple times though.

Thank you for the help, that is what I thought.

Thank you for your comment - I rebuilt the report as a saved search and found out there is a native filter for Printed Pick Ticket so I think we are going to use that.

Yes, we have customized the standard Open Sales Order Report (added a few columns) and would like to add another column that shows T or F for Printed Pick Ticket. Or could be blank if not T since I see that the entry for Printed Pick ticket isn't showing in system notes if it hasn't been printed. Thank you for the help!

Thank you for your help. The issue has been fixed by the user - I'm not sure what he did, he had the in house IT person fix something. He just said "It was his default" - so possibly it wasn't clicking to the correct browser where Netsuite was logged in.