That's an easy saved search alert. Use status in updated fields with the from value empty and the word Closed in the to value. Choose recipients from results of assigned to. Easy peasy.

Update: Totally irritated I didn't think of it sooner but it was easy to get at the parent id of an item by adding a custom column field. Advanced printing only has access to fields on the form so to get at data that field has to be there. It would be super bonus if you could inject some SuiteScript in the template but I…

Check out the Freemarker documentation. You can easily do this with an if statement.

You can either create another login that you use for testing (costs a license) or you can reassign ownership to someone else. I do the latter even though it's more time consuming. Luckily there are other developers working here with the right custom record permissions that I can assign ownership to.

Gah. That did it. I knew that too. Thanks.

:) Not so secret. Dec 11th at my place of work in Portland. PDXNUG.org See you there.

I would be totally fine without them showing in a search, but I just can't see how I could do it.

Robert, that didn't work for me. The custom field I have is pointing to a custom record. I have added view permissions for custom records on the role and even placed that particular custom record in the Custom Record tab of the role. No go, it's always showing for that role.

Yes, thanks. I didn't post the whole code as it is only the start and end date that I am not able to print out.

Turns out this was a recurring billing artifact and once I used the right custom fields I was able to get it.

Excellent.

Ok, I lied. It is working. I tested in both FF and Chrome. I had to reset the folder on the new instance of the record type. I was also looking in the wrong place on the form. Help docs would have helped a bunch with this, but it seems to be working.

Ya, released and I installed in our sandbox. I can not figure out how to use it. The document links don't work and I am unable to drag any files onto records. Well, that's not quite true. I have only played around in Chrome with Excel files. So it may be just dandy in IE with Word docs but I haven't gotten there yet and…

In the field help for the script parameter for the DAD bundle (Setup/Company/General Preferences): This is the internal ID of the default drag and drop folder for this account. Placing a folder ID here enables File Drag & Drop for all supported records and transactions including custom records. You may also specify default…

The whole bundle just stopped working for us recently. I opened a case for it but yeah it's gone from the sandbox. Working fine one day gone the next. Don't get me wrong the DAD folders are still set I just don't see the upload box on the forms it was exposes to.

Can't they just create a case and change it to the help desk form?

I need to have an email sent to the case owner when a case is updated in NetSuite. For our situation we must control this using a context object as only 2 of us out of the company require this feature (the other people who use cases are Support and they do not want to be flooded with case update notifications) You could do…

You might also be able to create a saved search alert on messages with a criteria of Case: Incident Date not empty or something.

Hi, I am looking for the same solution. I have created a saved search that should send email to the owner when a case is updated. It is working fine when we update any Case on UI but not sending any email when the case is updated via email? Srujana. When an email comes into a case what it really triggered is the message…

I know it is expensive but I can't stress how helpful taking the SuiteScript class was for me. I would highly suggest you take it if you want to get a jump on programming in NetSuite. There are a lot of pieces, script types, workflows, etc. that have to work together and it would take a long time just reading through the…

I just did. Case 1489063. Apparently it only started last week or so. On a side note, Evan - I had a blast last week. Maybe I will actually come up and say hi next year when I see you at the party. You looked preoccupied this year.

Yeah, that was my bad. I had the script deployed to the record and form levels. Strange that it didn't pop up until last week. I guess it was there and no one told me about it.

I like what you have done so far Xenomate. Nice transitions.

Ok, I ended up, after much gnashing of teeth, getting the rich text field to get parsed into a PDF. It turns out that the BFO tool doesn't like the <font.....></font> tags that the NetSuite rich text editor throws in, so I had to strip that out. Here is what I have ended up with so far: sow = sow &&…

in your rich text field make sure the xml is valid and pass that in between the xml header and footer declarations var xmlBody = nlapiGetFieldValue(RICHTEXTFIELD_CONTAINING_XML) Sorry, I should have mentioned that I had tried that. The problem I am having is that the rich text fields in NS don't give valid XML; tags aren't…

Does anyone have a working JOB_TO_PROJECT section they wouldn't mind sharing with me? :h_a_w:Super stuck:h_a_w:

Bump. No one?

We ended up getting in touch with our account manager and a representative from OA professional services and they are going to help us out. Thanks for the reply, though.

By the way, this is the error I am getting with the code above: 1 ARRAY(0x2f9454e0) is missing IF/THEN for JOB_TO_PROJECT ARRAY(0x2f9454e0) is invalid syntax for JOB_TO_PROJECT ARRAY(0x2f9454e0) used in JOB_TO_PROJECT is missing something after operator was not declared in NS_FIELDS for JOB_TO_PROJECT, used in…

[CODE]HttpClient client = new DefaultHttpClient(); HttpGet request = new HttpGet("https://forms.netsuite.com/app/site/hosting/restlet.nl?script=1&deploy=1&c=ACCOUNTNUMBER&type=customer&keyword=Anonymous"); request.addHeader("Authorization","NLAuth nlauth_account=ACCOUNTNUMBER, nlauth_email=EMAIL, nlauth_signature=PASSWORD,…