My Stuff
Comments
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Thx! I'm very novice at this coding stuff...... Philip - we'll file a case. as
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refurbups - If I go to your site, click the My Account link, then view the Source code in Notepad, there are numerous http:// url's, yet it doesn't throw the pop-up.
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Well, I filed case # 924400. NS said - "--- NetSuite checkout process is a secure process. For that reason you will notice the URL will change from ‘http://’ to ‘https://’. When you are on a secure server ‘https://’ and the page is calling a component that is not on a secure server, this pop-up will appear. These…
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Us too - both back-end and web site
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Case # 872540
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Hello Patrick - We had closed the SO's, but they were still appearing. Erinne - The SO's were created in late Dec 2008. A quick check of the related transactions shows that the Item Fulfillments had dates of 12/2009, instead of 2008. These were SO's that were fulfilled and billed after the new year, but needed to be…
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We're getting the message from Yahoo for the past week: delivery temporarily suspended: connect to l.mx.mail.yahoo.com[74.6.136.244]: server refused to talk to me: 421 4.7.0 [TS01] Messages from 167.216.129.171 temporarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html We're…
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Our orders from yesterday were low also. We initially presumed it was because of the Super Bowl, but this morning several repeat customers called in to say that they had trouble getting their cards to go through. We use PayPal (formerly VeriSign) for our cc processing. NS, any clue? Thx, Angie S. FilterSolution.com
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Yes, after a couple of days we did get it resolved, but I don't remember exactly what it took. I think it had something to do with changing either the password or passkey. a.s.
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Well, it worked for about an hour, but it's down again............
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Neelia - Where do we do to see the details of that Defect??
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We are experiencing the exact same issues that everyone else is reporting. NS - what's up??
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We aren't down on the 'back-end', but since last night around 5:30 pm Central, customers have been reporting encountering problems during check-out. It's not everyone, but I can't find a trend yet. Both new and returning customers are reporting that the "continue" or 'submit' radio button does not work. When they go down…
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Not to my knowledge. Besides, I didn't think we had access to the check-out pages, other than customizing messages. I justed tested it in FireFox, and it worked OK. Mysteriously, editing the addresses IE is now working OK, also. The 'extra' State field is now gone. I wonder if NS pushed a fix through? I do know that all of…
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Case # 734022
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I tried with several test orders and was able to duplicate the problem somewhat. When I got to the Review Order screen, I tried to edit both billing and shipping addresses. Notice on the both shipping and billing address Edit screens, there is an extra State field. When I used the drop-down State field, the 'extra' field…
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Hi Ken - No, we haven't made any configuration changes in months. Although this problem seems to have solved itself, I have a custom matrix item that uses JS, and I've discovered that it's not working - you can't add it to the shopping cart - it gives an error. Tried it in both IE and FF:…
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Thanks!! That fixed it! Her calendar preferences were the same, but her NS preferences>time zone> was different.
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This is Defect # 145003; Level S2
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Will do. Thx!
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We have a similar issue. Google Analytics does not report the GAW sales under the Google cpc category. They are being reported under the 'direct/none' category. The GAW dashboard reported 177 clicks, and 7 sales yesterday. But in Google analytics it says 161 clicks, but 0 sales. (I assume the difference in number may be a…
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At this point, I can't say whether our issue is related to Defect # 137038. We were upgraded to 2008.1 a couple of weeks ago.
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I haven't had a reply to this case. I filed it under 'Accounting/ERP' instead of 'Defect', so don't know if it will get noticed........
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Case # 706573. Thanks, Angie Stelly FilterSolution.com
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I forgot to mention that we were part of the group that had a hardware upgrade Friday night. Wonder if this has anything to do with it. AS
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Hi Curtis - Thanks for the reply. That's worked for us on occasion, but now the reports are timing out on a date range of ONE DAY!! Can't shorten the date range any more that that! We are also having trouble with the report titled "Items Pending Fulfillment", which is a standard report. We've gone thru the song and dance…
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Hell Ian - Thanks for the suggestion. It took 19 hops and 75 ms to reach NS. I don't think the connection time is the problem. Angie S.
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I submitted Case # 641530 for this problem that we are encountereing and here is the reply I received: "Defect 130565 - Custom Saved Report: Viewing report leads to Report Error. " But we are also experiencing this on Standard reports as well. Can someone with NS please advise? Thanks, Angie S. FilterSolution.com
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Case # is 321944. Angie S.
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Done - Case # 635408