We are testing beta and this is a problem. What it means is that if a customer selects next day air (for example) when in the shopping cart and they like the total including the shipping and they proceed to hit "Checkout", on the next pages the shipping method will revert back to your default setting for the website in the…

Do you know when a fix will be done? This is getting expensive!

We had issues with the Express so we turned that feature off. Everytime a customer placed an order with PayPal Express it created a new customer and the address format was not proper and did not require a phone number so we decided to offer the PayPal integration without using express and it has worked much better for us!

I have specifics for multiple items from my site's searching problems. I have given Netsuite the Bimini example in the case I filed. If Netsuite needs more all they need to do is give me a call. Thanks, Matt Grant Sailrite 260-693-2242 The Nextopia.com solution looks interesting. I will contact them. Does anyone else have…

I just posted a separate thread under the latest release (2009.1) and thought I was the only company having this problem. Mimib gave me the link to this thread. Glad to see that I am not crazy! This issue is still not resolved. Our search capabilities are horrible. We have considered using the advanced search as our only…

This is a real short coming in NetSuite. We have a note on the shipping estimate screen that says you need to call or email us for shipping rates via Post Office. Initially we had a custom shipping item for Post Office (USA Only) but it would show up for ALL customers, regardless of what country they were in so needless to…

We get the same error when applying to kit items, works with inventoried items. Has anyone gotten stock quantity online to work with kits?

Is there anyway to change the PayPal Logo on the shopping cart?

The problem is much bigger than what has been discussed here. The indication of the problem is simply that the customer tabs and welcome still appear after logout. The actual issue is that after logging out if a customer stays active on the site and they attempt to add items to the cart they will get an error. Also if your…

Does the stock show properly online for kit items?

This does not seem like an Enhancement, it seems like a bug to me!

We use a Custom Sales Order and have made it the default for online orders also. However customers with Net 30 terms no longer have the ability to choose Net 30, the website requires a credit card. When I change it back to Per Customer Basis the Net 30 becomes an option. What am I doing wrong?

Are there any new updates on this issue. It is causing us all kinds of issues also. Once a customer starts through the process and they decide to add to the order they can't go back and change the shipping method or see the cost it just takes them to payment.

My whole shipping department has been down since first thing this morning. We use Oz Mobile to pick and fulfill with Motorola scan guns. The guns require web services to make connections with Netsuite. I have a staff of 15 in shipping sitting on their thumbs waiting. It is now 2PM. Netsuite says the fix is done and they…

Everytime I look at the Audit Trail it is blank, am I missing a setting?

It would be really helpful to have the total cost of the kit listed under the item (ie the total cost of goods for all the member items).

We have the same issue - it is really annoying and slows down our shipping dept. Plus we have to be careful that the shipping amount does not change. Case #764299 Defect #143482. I have a target date of 9/23/08. I hope this is true because this has been going on for over a month! :eek:

We did a demo with PaceJet and it was very slow, we were not impressed. Also they could not show us any customers using the live feature on their website that worked.

We have had this issue we simply close the entire order not just the one item.

I have this same issue and have figured out it happens if that particular item has not had any activity in that location. To see what I mean pick an item that does not let you put in a location reorder point and place it on a sales order with that location and save the order. Then go look at the item and you will notice…

The other thing you can do is under the shipping item/discount rate put in for example 1.05 which would charge 5% more than actual rate.

So are you saying you duplicated the harmonzied code and man. co. info into custom fields?

Is there anyway to source the harmozined code or Manufacturer Country to put it on a custom Cash Sale?

Hi Tom, Sounds good in theory but I think I uncovered a bug. I have set a few items to "Ship Individually" and it works as you say. The problem is that on some items I find this not to make sense so I went back and unclicked the box. The problem is that the Netsuite software seems to have hardwired itself to the ship…

Ok, I found the bug!!! If you leave the package size in the box beneath the click box for "Ships Individually" then the system still acts as though the box is clicked (whether it is or not). So either the click box needs to disappear or it needs to overide the package size entry box. Thanks, Matt

In 2007 this was a problem and it appear to still be a problem in 2012. Is there a better solution yet? Thanks, Matt

Version 2007 sounds nice, but in our case we may have customers order 1-50 items and we have no idea what size box it will ship in until all the items are picked.

There are no packaging cost in the calculation in the sales order delivery figure. The rate is an "estimated" shipping based on a box size of 12 x 12 x 3 and 1# (3# for air) as the minimum or the actual weight of all the items combined on the order (whichever is larger). When you get to the fulfillment screen it assumes…

The rates on sales order is assumed for 1 package of 12x12x3 inches dimension. If you make no change on fulfillment, then you get same rate as that on the sales order Here lies the issue, when you have an AIR shipment the 12x12x3 is a 3# dimensional package. We have a real problem with this and have been trying to get it…

Thats fine but it does me no good at the Sales Order stage or on the website to be quoting air rates based on 3#. I still am waiting for the answer to the logic behind assuming the package is 12x12x3:confused: .