On the basic tab there are 2 boxes "Number Of Allowed Downloads" and "Days Before Expiration". They are right above the Immediate Download click box (if you don't seem them, maybe you customized the form so they don't show)? We use the days before expiration to limit access to 6 months.

1 more field that should be able to print on the label is Sale Unit.

We are a marine mail order company and we print labels for each item on the order so the customer can identify the products. We sell several kits so several items may make up 1 item so it is important to label each product. It would be ideal to be able to specify whether you want the price to show up like you can on the…

Does Netsuite have any plans on supporting hundredweight service with UPS? I agree if NetSuite could integrate with Worldship that would solve our issues with shipping Internationally.

What is the defect number please?

We are still testing beta and have found this same problem. Also notice that if you clear your cart that a $ figure still shows up in the total field. Not very professional. I will be starting another thread for some suggestions on solutions to the issue where shipping method selections don't carry through to the checkout.…

INVALID EXPIRATION DATE FORMAT --- hit submit and the order fails! This is a huge problem. With these failures I have no way of knowing how many orders I am losing. I just talked to two customers over the phone with the issue. I can take the orders in the UI just fine. Earlier in the day I had another customer with the…

THANK YOU NETSUITE!!! Your response time to my post was fantastic. Our email campaign went off without a hitch and we are swamped with business! So to recap: The email links now work, the vendor item numbers now display again for purchase orders, and we can mostly print labels for products again. I say "mostly" because…

It is not an Enchancement, it is a Defect. I just want it to function like it did before I was upgraded.

Here is the case that was closed: 1134573 I am going to open a new thread called "Beware of Upgrade 2010.1". There are numerous bugs that are very detrimental to any business using Netsuite to "try" to run a business. Matt Grant 20 user Netsuite account

I am so glad someone else is saying this. I called support to complain about this and they told me that is how it has always been. I argued with the gentleman that it was NOT this way before the upgrade. He closed my case and said there was nothing wrong. Do you know how infuriating this is?

We had the same issued after we were updated on Friday. They have fixed it for us, we now have the Specials Tab back, it was case #952385 defect #170920. I hope this helps.

Hi Mimi, Thanks for giving me the link. Alas, I am not alone. But I can't believe this issue has been going on for that length of time. We have never really been happy with the search but I guess I did not realize how inaccurate it is. Our typical customer searches should result in hundreds or responses and on several of…

Thanks for the detailed answer. I think this is a very good way to offer a standard search. But it is not working. Please feel free to look at the item numbers I listed on our backend and you will see that the word "bimini" is in nearly all of the fields you have listed. Yet the item (#33211) does not display with a…

I just got an S3 Defect Resolution. A "no target date resolution" for a problem this big is hard to believe. I can't image that my company is the only one out there that cares about the website search. If I understand things correctly my option is to use my Advanced Search as the general website search. Doing so I can…

I am curious as to how you know when you are going on 2007.0.

We are new to Netsuite and I am just starting to set up promotions. I am wondering if you find the Promotions to be improved now or if your issues are still problems. We also have wholesale and retail customers and as far as I can tell right now there is no good way to limit promotions by customer type. Thanks. Matt with…

We have the same issue - we created a custom field to put bin locations on each item, prints fine works great. However when you have a kit the "custom" bin location field is empty. NetSuite told me that the custom field will not pull in on kits, and that is how it is designed to work! Let me know if you find out otherwise.

I would like to know if anyone has integrated any chat systems with Netsuite. :confused:

This emails going to spam issue is still unresolved. It appears it impacts more customers than I had thought. I am on the NA3 data center and the problem started when our account was moved to this data center. I have asked to be moved and Netsuite said doing so would not solve the issue. Is anyone else on a different data…

The S1 defect that matters is 455689 --- Merchant E-Solutions did have a problem but it had a distinct error and was a very short issue. This issue is a Netsuite issue with an established S1 defect that is just taking forever to fix. We have 3 severe S1 defects in process with Netsuite currently. Most are impacting you and…

We have the same issue with case 2764838. We have been on the phone with Netsuite for hours this morning and they are blaming it on Merchant E-solutions. They have not suggested that the problem exists for anyone else yet.

We are getting errors using Merchant E-Solutions. We are also having chronic issues with shipping calculations and slow login on the website. Our PETs on the UI are showing huge server delays. Netsuite is not doing well right now. Anyone else?

I was hoping not to find others with the "slowness" issues. Since the 3rd of July we have had the same types of issues. At times our Netsuite account and website could not be accessed at all. It comes and goes with no explanation from Netsuite as to what causes the issue. We are also getting way too many "error occurred at…

We have this issue too. I think it is related to Netsuite slowness more often than AVS or decline reasons. Tonight I have a defect 297837 logged for the slowness issue and it has resulted in dozens of "An Error Occurred during Checkout" notices. I have done a few test orders myself and get the error message for my own…

We just confirmed we are STILL down. We haven't had an order since 7:29pm last night. We can't modify customer records without getting an unexpected error and lose all changes.

We have yet to get an order

We are getting the same errors. :mad:

We are also down. www.sailrite.com

You have got to be kidding me. I see this issue has been around since April!!! I just reported this and got a case #1411659 and was told it is a bug with an S2 status. Why hasn't Netsuite fixed this? Joyce has an interesting solution but unfortunatley when using the extended shopping cart the problem is more destructive…