got it - well i do have that filter along with type:create - the problem is there are times when more than one person will "create" something on the lead record - like an address of record. What happens is I end up with duplicates in the report. Maybe there is a way to filter out duplicates?

I go through lists > Search > Saved Searches Thanks for the help

We went through the process of hiring someone to create a custom lead form so we could get this info and it didn't work. We talked to support and they said that they made a conscience decision not to allow the marketing data to transfer when a lead form is created. Is there a work around to this? We need to make this as…

Thanks for the reply. I did do this - although there isn't the option to "customize" view but you can "edit" the view. Once I do this, i set the output type on the results tab to Grid but it doesn't change the appearance in the dashboard.

The only field I can find in a transaction search related to Gift Certificate is 'Gift Certificate'. My criteria is Main Line = True and there is no value for Gift Certificate - I changed my filter to Main Line = False and still no value. Stumped

We currently use kits and honestly, I would like to move away from them whenever possible. The fact that the member items have to be tracked and reported differently than regular inventory items throws a monkey wrench into our processes. Simply flipping the price based on a scenario seems best to me. We want the correct…

I would like to add my 2 cents. We have been with Netsuite for 5 years and we have dealt with our fair share of issues, bugs, problems, etc.. To this day I still get frustrated with things BUT....when I take a step back it doesn't take long for me to get some perspective. I don't believe there is another solution that can…

I finally found a way to do this but it ain't so easy. We purchased the SmartClient Excel tool from Celigo. It is an Excel to Netsuite adaptor via web services. I have successfully used it to get a list of items and their categories. It also shows the names of the categories, not the internal id's. I plan on using this to…

Thanks Brett for the detailed reply. I will go over this with one of our guys today. There is a lot of good info here and I am sure it will be useful. Thanks for sharing.

You could use a csv import to import the same description into multiple items or you could put the description into a custom website tag and reference it in the item's detailed description. <tagname> Hope that helps

Yeah - I have. Are you sure you are in html mode on the detailed description or are you in rich text mode?

We are in the process of implementing Shopping Advisor. You can give them one feed and they daily submit it to over 30 shopping sites. I think 5 of the 30 shopping sites will send back cost data so you can view reports inside of Shopping Advisor. The best part for us is one daily feed that we can automate (with some…

I noticed that right after I made the post. I did remove the quotes but it still doesn't work. I had someone else look at this and they think it is right also. I'm thinking that it might be a bug and the getattribute tag for the storeurl is not working properly.

That is a bummer -the java script would probably have to be written differently for each item. That won't work My purpose is to keep people from choosing options that don't exist. Maybe there is another way. When you make a selection for a matrix item, the price updates. Currently, if you make a selection for a matrix item…

We have been working with a developer on this for a while. The problem is the internal id's of the child items are not available in the webstore. If you pull up a a page in your store that has a matrix item on it and view the source code you can confirm that the internal id's are not present. We do use the getattribute tag…

Thanks for the reply - i am unaware of NS ability to display the availability of items in the drop down - where can I find that in Netsuite? Also, the few testimonials we have on the site were submitted voluntarily by our customers. If you look close, its the same testimonials on all the pages - and actually they are all…

do you have this running on your site so I can take a look at it? from what I understand, this has not been possible because you do not have access to the child's internal ID number via the parent in the web store. Thanks

I have run into this problem now also. The information in the 'Addition to Head' is ignored. I am now on version 2007. Does anyone from Netsuite have a work around or any idea of when it will be fixed? Thanks

I checked our additional pages for a category and they are not working for us either. Does anyone for Netsuite have an idea what's going on. Thanks

We only have Silver Support so no one is available on Saturdays for us. Do any of you have Gold? Could you contact for us all? Thanks

How did you get the message about the upgrade? I didn't receive an email or anything.

Any update on the implementation of the 301 Redirect. We are working with an SEO company and this is one of the recommendations. Thanks

We exported our detailed description to excel and then did find/replace for common html tags. Once it was cleaned up, we imported it back into a custom field called plain text description. It is a little work, but not as bad as I thought it would be.

No problem. Have them call 1-800-919-1904.

We recently turned CSC on but the field is not showing up on the credit card sublist on the Customer Record. I went through the Entry Form but I do not see an option for turning it on. How do I make visible the CSC field on the customer record? thanks

Onsite has developed a configurator for us using java script. You can see it here. It uses multiple matrix items. It's pretty solid. Marcus Woodland Direct Onsite Technologies. (914) 682 2227 Ask for Jeff

I tried putting them in alpha numerical order and then I recreated the item but it did not work. Thanks for trying. Anyone else have any ideas? I have to think that somebody else has ran into this

Looks like the show up on the website in the order they were created. I had to recreate these options in a particular order for them to work. Bummer

Do you mean put a number in the list name, like: 1. first list 2. second list ?

We had this problem and I think it is fixed. You have to go to setup - accountint - set up accounting - tax and change the "default tax code" and make it blank. It seems to be working for us now. Hope it helps