Thanks! That's exactly the problem. I'm not sure why the process worked when we ran our tests 3-4 months ago. For now, I changed the default status, but that's not ideal since we also run a medical equipment warehouse that should have approval as part of the process. I'll need to set up an alert to at least keep management…

Thanks Hazel. Case #636871 We're a charity that sponsors children (among other things). Each child is an inventory item and has a qty of 1 if they are available on the web site. It is critical that the children are removed from the site after they are sponsored (purchased). If more than one customer sponsors the same child…

Thanks d.j., that's helpful information. How would I use the tag in my html? I tried just plunking it in there (in place of the https) but that doesn't work. This is the error I get: Error processing dynamic tag getCurrentAttribute('request','scheme') : Missing '=' before method name.

I hear you. I'm really surprised that more people haven't raised a fuss about it. I've sent of the ticket to get added to the enhancement request. PS: I am also annoyed that after over an hour on the phone with support they had no idea what the problem was. It was such a simple thing.

You should also be able to use flash video without a problem. There are lots of tools out there to do that as well. We actually just use google video to display our videos on our web site. Here's an example.

Does this mean that we all need to register another domain just so Netsuite's emails will work? Our domain is cfhi.ca www.cfhi.ca is pointed at our Netsuite website. I was under the impression that I could point test.cfhi.ca to netsuite and use that for our marketing domain. That would mean that I don't need to register a…

I put in $0.00 for a price and that seems to work fine. PS: Took a look at your website. Fun stuff! :)

The code above no longer works. Trying to change the password results in the following error message: You cannot submit this form due to an unexpected error. Any idea why Tony?

If only support had been so helpful :)

No errors other than the one I mentioned. No js errors on the page (in IE7) and the error pops up imediately on pressing submit on the password change form at https://checkout.netsuite.com/app/center/emailpwd.nl. I'm wondering about the url though. How does Netsuite know that this is related to our account? I don't see…

Where are you looking to have the cart appear? In the header, on the side or both? The sidebar cart summary should be as simple as going to Setup>Setup Web Site>Appearance and then checking the appropriate boxes under "Shopping Cart"

The default Netsuite search in the top right of our site? How would I remove that for the form page only?

Here's a workaround for those that don't use left hand navigation. You can add this script wherever you want on your site (except under 'my account' which stinks). I put it in our header along with 'my account' and 'log in'. It displays the 'change password' link if the customer is logged in. If not, it displays nothing.…

Can you provide a link to your store/my account center? From the sound of things, your original script to create a link to change password still works, but when you arrive on that specific page you cannot submit it. Is that correct? In terms of troubleshooting the error I would suggest removing that script temporarily to…

Ah ... thanks. I've never used tag substitution before. That worked nicely.

How did you do that? I don't see anywhere that I can add code to 'my account'.

We only use our web site to log customers into the customer center (my account). We do not use left hand navigation on our site. How can I give them access to change their password? Edit: Can I enable the left hand nav for the "my account" page only? How would I go about adding the above link to the "my account" page.…

Yeah, sorry. That should have read Setup>Web Site>Set Up Web Site. Then go to the appearance tab and check the box in the Shopping Cart section. Glad you were able to find it despite my poor instruction. :)

You could do this with javascript I think. I'm not a script expert but you might be able to either create a script that would populate the image field when you create a new item record or you could create a button that runs a script that fills them in after the fact. Both these scenarios require the image to be uploaded…

Ok, this isn't working as I'd expected. Here are my criteria on a customer saved search: System Notes : Date is today And System Notes : Field is Address And Formula (Text) is T decode(substr({systemnotes.name}, 0,7),{entityid},'T','F') When a customer record is modified, the alert goes through all of the system notes and…

Thanks Evan, that points me in the right direction. I'll let you know how it works out.

In the interest of helping out future thread readers, I had to remove everything after the customer id part of systemnotes.name because entityid is just the id portion (numbers only) while entity id is the id and the customer's name (in our system). decode(substr({systemnotes.name}, 0,7),{entityid},'T','F') Thanks again…

I don't see 'one minute ago' anywhere on the list. ... Oh wait ... I never noticed the 'relative' option before. Cool. I'll give that a try and let you know how it goes.

Evan, I've tried all sorts of combinations but I'm getting a field not found error. I tried systemnotes.setby but no luck. Since I can't see a list of available fields in the help system, do you mind taking another look at this for me? PS: The problem seems to lie with the systemnote.setby field. On its own, {enityid}…

What I mean is to put a list of items above a list of categories. What I mean is to put a list of items above a list of categories. Specifically, I'd like to show one item at the top of the page and then show the categories (with other items in them) below that item. I don't think we can do that right now., I'd like to…

Well, the check-box is gone but the item options are available so ... never mind.

That depends on what you mean by automatic :) Have you looked at memorized transactions?

You should be able to test most of your site, including other sections.

Yes, that would require a sandbox/staging site since the themes are site-wide. Personally, I just do that during off-peak times. It's very easy to switch between 2 themes, so when I modify one I just switch over when the site is not busy and if the results are not what I expected I can revert to the old theme in a matter…

It doesn't look like it. From Netsuite help: To set the default status for your sales orders, your shipping preferences and preferences for your drop ship purchase orders, go to Setup > Accounting > Set Up Accounting > Ordering/Shipping. To skip the sales order approval process by default, in the Default Sales Order Status…