Benefits Configuration
Discussion List
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i am not able to see benefit relationship for pending workers, how do they meet this criteria?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Eliminate the actios to add, edit and delete contacts in Redwood Benefits pagesSummary: With the upgrade 25 B we were able to hide the add button for contacts from the "Before you enroll - Verify people you'd like to cover". But we still need to hi…
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After making a benefit plan Inactive it is still reflecting in Benefits Summary page of AdminSummary: After making a benefit plan Inactive it is still reflecting in Benefits Summary page of Admin. However it is not reflecting on 1.) ESS page and 2.) while enroll…
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Redwood Benefits AI Agent - Chat logSummary: Chat log/Chat history from Benefits AI Agent Content (please ensure you mask any confidential information): Hi Team, Is anyone aware whether we can extract the …
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Display Benefit Plans Under Single Program SectionSummary: After a life event, if an employee is enrolled in a different plan, it currently appears under a separate section labeled with the program name. We would prefer…
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New Benefits rates values not reflecting on processed Open Life eventSummary: Hi, We recently corrected our benefit rates as of 1/1/2024 which is a flat amount from 3.03 to 4.21 and we are seeing for the Open enrollment for 1/1/2024 which…
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Redwood benefit ESS page is not getting loaded with detailsWhen logged-in using the employee and accessed the benefit ESS page, the page is not loading with the details. It keeps loading for long time.
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Employee has retirement as of 6/30 and 7/1 non worker is present, and Want to add assignmentWe have scenario where Employee has retirement as of 6/30 and 7/1 non worker is present. Now wants to add the assignment before 6/30. So to do that we need to reverse th… -
Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot …Nabil Ilyas-Oracle 208 views 11 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Design LOV to Fetch 50% of Amount Based on Employee Life Insurance PlansDisplay 50% of coverage values for voluntary spouse life based on voluntary employee salary amount. Ex: For Employee 1, salary is 100K then spouse should show that 50% c…
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how to debug benefits person changes causes life event ff as add_rlog is no longer supportedhow to debug benefits person changes causes life event fast formula as add_rlog is no longer supported in benefits
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Process- Manage action items not workingSummary: I want to clear all the pending actions for employees including Designate Beneficiary, Document approvals etc, when I tried doing this for one single employee i… -
Error while submittingSummary: Income Protection program has a formula for Grade P people, to start Benefits are 6months and for other grades, Benefits are effective first of next month. It i…
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How to create a life event which will be auto-triggered when Payroll relationship will be changedHow to create a life event which will be auto-triggered when Payroll relationship of a person will be changed from Biweekly to weekly? -
Redwood - Rename Coverage field text on FSA PLan from Employee BSSSummary: Hi Team, We have created FSA plan .There is a field with name Coverage..Is it possible to change or rename to Amount or Annual amount.Tried changing from Train …
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Benefits summary page is blankNot able to search for any person in the benefits summary page in redwood UI. The user has view all benefits admin role inheriting the seeded job role for benefits admin.
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Benefits information elementSummary: Hi, We would like to understand how to achieve the below requirement in benefits. Client Requirement: The client wants to store three values (Deduction ID, amou…
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Unable to evaluate potential life events for many employees in our Customer instanceHi team We are facing an issue where we are getting this unique error when we add a Life event and try to process it. We have renamed an existing LE and made sure to upd…
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25 B Benefits Show or Hide Calculators for HSA, FSA, DCFSASummary: This video will show users how to hide the Health Savings Account, Flexible Spending Account and Dependent Care Flexible Spending Account from the Tools Sandbox… -
25B Hide Need Help on SSBEN Landing pageSummary: For customers that want to hide the Need Help on Self-Service Landing page users can simply use the Page Properties and switch from True to False. As a reminder…
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25B Add a Journey to the Help Section on the SSBEN Landing PageSummary: Redwood extensibility has been added to the SSSBEN Landing page where users can integrate a Journey to the Need Help Section Content (please ensure you mask any…
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Unable to default DFF field in edit contact pageSummary: Navigation: Benefit Administrator > Benefits Activity Center > Open an employee >> People to Cover > Edit Existing Contacts >> edit Relationship Requirement: In…
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Unable to process the Benefits for the Employees with the status - "Suspended - No Payroll"Summary: Content (please ensure you mask any confidential information): We tried to process the Employee who are Suspended due to Client restrictions but they can contin…
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Issue with Benefit Relationship LOV After Redwood TransitionHi Team, We have transitioned the Benefits module from Responsive UI to Redwood. Following this change, the Benefit Relationship is no longer appearing in the LOV (dropd…Vikas Kumar Thakur-Oracle 38 views 5 comments 0 points Most recent by Vikas Kumar Thakur-Oracle Benefits -
FORMULA_ID 30000057144164 can't be found. (FF-1605049)This is an error which we ae finding when removing a benefit plan from an employee or adding a life event to inform we are not finding this FF even in the back end table…
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Employee plus family option Configuration -Different reqSummary: Hi All, We have requirement for "Employee + family option" . This option should be available if If employee has spouse and a child/children OR no spouse and at …
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Deep link for Benefits activity centerSummary: Hi, We have a requirement to have Benefit admins make elections on behalf of employees. This is tracked via a Journey task. we are trying provide the link direc…
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Change Beneficiaries page is not working in BenefitsSummary: The change beneficiaries page through Employee's screen is not working. We are only seeing a blank screen when opening the Change beneficiaries page.
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Is it possible to create a Dummy Plan without any enroll button or optionSummary: Hi All, We have requirement, where we want to create a plan without any options.A dummy plan,with some links and Information.They don't have to enroll.I have cr…
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-Retirement JourneySummary: In the Retirement Journey, there is a task titled "Update Marital Status" which includes a “Gender” field. I wanted to check: Is it possible to change the label…