Benefits Configuration
Discussion List
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Resource alert is not picking up all the pending actions assigned to an employeeSummary: We are using the pending actions resource alert. Client has recently triggered a life event to complete a pending actions audit. Dependent Certification pending… -
Triggers working different for different transactions (Salary and Grade Change)Change in Grade and Change in Salary triggering behavior is not working as expected. Config: Problem Statement: It is triggering fine when there is a change in salary or… -
How to selectively choose who can see a pageLevelJourneyCode banner, and when they see it?We are in the process of implementing an in-house Tobacco Attestation process for our employees. The plan is to: Utilize a Guided Journey (Tobacco Attestation) that will…
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REDWOOD: Benefit Activity Center - Why are new hires not showing up in the search?Summary: When we add a new employee record, we see the record in our global search and on other pages, however we are unable to find them on the Benefit Activity Center … -
How to upload a document in a pending action?Summary: Ability to upload a document in a pending action after an enrollment update. Content (please ensure you mask any confidential information): Hello Team, What our… -
When trying to add a Person Benefit Group, the system is producing an error messageSummary: When trying to add a Person Benefit Group, the system is producing an error message - You don't have permission to insert, update, or delete this record. (BEN-9…
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Clarification on Using VBS Advanced Mode for PDF Link Addition to Review Employee Resources pageSummary: Hi all, We need to add PDF links to the Review Employee pages. According to the Oracle documentation (linked below), this requires using VBS in Advanced mode. C…
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Employer Paid Rate Shows as "Employee" paid on ESS SideOn the Benefits ESS side, it shows that our automatically enrolled employer paid benefits are "employee" paid. I have confirmed this is not the case in our configuration… -
Critical illness plan Configuration Spouse 50% and 25% of employeeSummary: Hi All, We have requirement for critical Illness plan, where 'Benefits are 50% for spouse and 25% for child of the value Employee has.'Please let me know how to…
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The Approved documents when deleted from DOR still has approved status in Benefits Document section.Summary: When we request the employee to upload the certificate from benefits page, it goes for approval to Ben specialist. Once Benefits Specialist approves it, we can …
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Triggering benefit life events with assignment attribute changesSummary: Triggering a life event in Oracle Benefits based on a change to a custom attribute defined on the assignment page is needed. A fast formula has been configured,… -
Redwood Benefits: Change Benefit ElectionsSummary: Hi, In classic UI we have this Change Benefit Election in About Me > Benefits However, in Redwood, we can't find it, and when I explore you need to go to old ti… -
Personalize need help - default section in redwoodSummary: Can we personalize the default need help section in redwood.Kindly advise. Content (please ensure you mask any confidential information): Version (include the v…
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The New Hire Life Event is not automatically detected on an employee’s Benefits Summary.Summary: The New Hire Life Event does not detect an employee’s hire in the Benefits Summary. Content (please ensure you mask any confidential information): Hello Team, W…
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Can we hide the document of records based on country in redwood-ESSSummary: Can we customize document of records based on country in redwood for quick actions-employee self-service landing page ? We enabled it via profile option and the…
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Occured date is not defaulting from setup for Open enrollment In Redwood UI 25BSummary: Add the open enrollment for an employee Manually from Self service, The Occured date is not defaulting to 1/1/26 in Redwood UI Content (please ensure you mask a…
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Change Beneficiary Life Event to allow Bene changes, but not enrollment changesI need to allow users to change their beneficiaries on say Basic Life Insurance but not be able to unenroll from the plan (it's required). So, there will be no electabil…
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can we implement Redwood Benefits in Phased approachSummary: our clients has implemented benefits for US and CA. While reviewing Redwood personalizations we found many issues and waiting for oracle to direct us. Meanwhile…
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Hide beneficiary organisations under quick actions in benefits service centre in redwoodSummary: Hide beneficiary organisation under quick action in benefits service centre in redwood Content (please ensure you mask any confidential information): Version (i…
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Life event is not triggering when loading data through HDLSummary: ACA Mid-Year Enrollment LE is not getting triggered when we make any assignment change through HDL. Its happening when its done through UI and also if Person Ch… -
When entering into an enrollment (via Benefits Self Service) it behaves the same as Express mode.On the Benefits Self-Service side of things (the employee side), employees have the option to proceed through an enrollment via the Express or Discovery paths. In Expres…
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Personalize person number near person name in ESS under people to cover in redwoodSummary: Can we personalize the person number near person name in ESS under people to cover? Content (please ensure you mask any confidential information): Version (incl…
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Benefit Program ChangeSummary: We have two eligibility Profiles(using FF) based on DFF in Assignment page. We have two Ben programs for which this DFF value is eligibility criteria. Each elig…
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Marriage event backs out new hire eventSummary: In Oracle HCM Cloud, the new hire and marriage event occur close together. The new hire event effective 6/30/2025 with Coverage Start Date of 7/1/2025. The marr…
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Generate HCM rate Error for EmployeeSummary: Generate HCM rates report generator are getting errored out. Content (please ensure you mask any confidential information): When we are Running Generate HCM Rat…Shamil 23 views 1 comment 0 points Most recent by Chai-Oracle Payroll and Global Payroll Interface (GPI)
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Has anyone experienced the error below about derive factorsWe are receiving the following error message when trying to add in OE in our lower test environments. We have validated they are active, have a valid assignment record, … -
Alert Composer using Resource personBenefitEnrollmentsSummary: I am wanting to have an email alert send out to employees using Alerts Composer if they have a Salary Change Life Event process AND currently enrolled in Volunt…
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How to set different coverage start and end date for different plan typesSummary: Have a requirement to start the coverage for medical, dental plan type to start as of event date and life insurance plan type to start as of first of following …
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Active Enrollments is not showing in Redwood pageSummary: Active enrollments of the employee are not showing in Employee's Self-Service even though there is. Content (please ensure you mask any confidential information…
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Trigger Loss of Eligibility LE on the actual Dependent Age Out DateHi Experts, We're using the "Revaluate Designee Eligibility" batch process, which triggers the Loss of Eligibility Life Event for the employee as of the date the depende…