Benefits Configuration
Discussion List
-
Default Enrollment Fast Formula IssueSummary: Hi All, MY FF Is not working , Employee is getting defualted to same option its not selected to new option, anyone can help on this please Thank you. Fast Formu… -
Life event triggersSummary: We have a person selection formula to trigger a life event. We do not have data changes setup; we will only trigger the life event using the scheduled process '…
-
When a non-worker transitions to employee status, the system fails to update their benefit relationsWhen a non-worker transitions to an employee, the system fails to automatically update the associated benefit relationship from the non-worker assignment to the employee… -
Update HSA Maximums no updating for Open EnrollmentSummary: I am working on Open Enrollment and am updating the new amounts for the new HSA amounts of $4,400 and $8,750. I have updated the Coverage amount for the Employe…
-
Is it possible to require the DOB and Gender in People to Cover in Redwood?Summary: In Redwood Benefits, we use “People to Cover” to add contacts and we are looking to make date of birth and gender required when adding a new contact. Content (p… -
Benefits rejection comment in notificationIs there a way to obtain the comment made by the Benefits Admin in the rejection notification?
-
Administrative life event setupSummary: Could anyone please guide me on how to set up the Administrative Life Event in 25C? If you have a list of key steps or any documentation, please share it with m…
-
LOA and Return from LOA error - Rate Overlap for the standard rateSummary: We have business require to setup coverage and rate end date of Life Insurance plan, post six month of event date. To achieve this we created Coverage start dat…
-
Employee is not able to upload document under pending actionsSummary: Hi, We are facing issue where employee is not able to upload a document e.g: proof of other coverage under pending actions. So, the use case is if the employee …
-
Idea/Request-Hide Self reported life events section under Benefits service centre based on countrySummary: Hide the self-reported life events section under benefits service centre based on country. Currently there is only True/False to hide the section by VBCS in exp…
-
Selecting emp plus spouse as a option if employee is not present, system is not throwing an errorThe Employee do not have spouse added as contact, but when we select the emp+spouse option for Medical Plan. The system allows us to enroll in the plan and does not thro…
-
Redwood Benefits: Contingent WorkerSummary: Hi Team, Since CWK search is available only in Benefit Summary and this role is only applicable for Benefits Admin. I was just wondering what PRIV or Role we ca… -
Benefits Authorization StatementA client has authorization statement and it appears at both the start of enrollment and again on the confirmation statement. I have offered one solution to the client is… -
How to make a dependent appear in an open enrollment ?Summary: We want the dependent to always appear on the panel when editing a program and enrolling a dependent in a plan. Content (please ensure you mask any confidential… -
Salary Derived Factor/fast formula to fetch only the Primary assignment salariesSummary: Content (required): The Derived Factor "Stated Compensation" picks up the sum of both the Primary and Secondary assignment salaries. We need a fast formula on t…
-
unable to find the type "derived length of service: when creating life eventSummary: creating life event based on 2 yrs of service Content (please ensure you mask any confidential information): Unable to find "derived length of service" when cre…
-
Getting error :You need to select more options to enroll in this plan. Select at least 1 options.Summary: Hi All, I am getting below error, You need to select more options to enroll in this plan. Select at least 1 options. The plan name is Medical Plan. You selected…
-
Not able to approve Pending ActionsSummary: When trying to approve a pending action for a certification in system, nothing happens so the pending action won’t go away. When I click on submit, it keeps me …
-
Unable to find the type 'Derived age' when create life eventWe have a requirement to differentiate the 'Age Changed' Life event for different ages. So, we decided to create a similar 'Age Changed' Life event. When I try to create…
-
Benefits coverage dropped after adding open life eventSummary: We are trying to test open enrollment. We made no changes to any plan configuration. We added 'open' in the scheduled section and added an open life event to on…
-
The contact type doesn't exist. (PER-1530061)Summary: while editing spouse to ex-spouse in people to cover benefits i am getting this error. -
Configuration setup for EOI(Evidence of Insurability)Looking for Configuration set up that will meet below requirements: For Employee Supplemental Life Plan, EOI should be required when employee increases their coverage by…
-
Customize Enrollment Period End DateSummary: Our New Hire Benefit Enrollment Period End Date needs to be the 20th of each month Prior to Effective date of coverage. I don't see an option in the program to … -
Stop the Creation of Pending Actions for Life InsuranceSummary: We don't want Pending Actions Created for Life Insurance. Content (please ensure you mask any confidential information): We originally designated life insurance…
-
What are the possibilities of dependent care FSA Calculator, HSA calculator, HCFSAI would like to understand what are the possibilities available for dependent care FSA Calculator, HSA calculator and HCFSA calculator. What are the steps in the configu…
-
How to show Benefits admin add button? User can not add dependents to employee.I am using a user with all Benefits seeded roles, in Benefits adminsitration> Enrollment, but I have not a the +Add button for add persons as admin in People to cover. -
Can we prepone the Open enrolment window start dateSummary: Hi Team, The new year window for our clients starts on 1st of Sep , we have done the setup and run the open event. They have 3 plans and the window dates for 3 …
-
Benefits Court Order (Restrict Ben Admin from Disenrollment as well as EE)The business is asking if we can restrict the Benefits Admin custom roles from disenrolling the dependents, similarly to how the employee is restricted from disenrolling…
-
Person Changes Causes Life Event Fast formula using person typeSummary: Hi All, Can anyone pls share Person Changes causes Life Event fast formula, using the Person TYpe in the formula. Thank you Content (please ensure you mask any …
-
To hide enrollment (RUI icon)-to hide via profile option/via structure which is the better approach?Summary: We are trying to hide the RUI enrollment icon in the redwood instance,which is the better approach to hide it via profile option or via structure ? In general, …