Category 235
Discussion List
-
how to use 'OPERATING LEASES' in Fusion Assets and not capitalize itWe have a requirement in our project to use 'OPERATING LEASES' in Fusion Assets and not capitalize it. Used 'Operating Lease' as the Lease Classification while creating … -
Intermittent SFTP Connection Errors with Credit Card Feeds – Anyone Experiencing the Same?Hello Community, I’d like to share our recent experience and ask if others have encountered a similar issue. We’ve successfully set up three credit card feeds in Oracle …
-
One or more required receipt image is yet to be submittedSummary: Hi, Business want to complete the audit on expense report where receipts are not attached but justification is added in Expense report. We are getting the below…
-
How to make attachment mandatory in service request redwood page in oracle fusion serviceSummary: We are using the Redwood UI for Service Requests in Oracle Fusion Service and want to make it mandatory for users to add at least one attachment before submitti…
-
is it possible to send an email every time a specific queue is selected?Summary: we would like to send an email, when a specific queue is selected Content (please ensure you mask any confidential information): Version (include the version yo…Rosita Santosuosso 34 views 3 comments 0 points Most recent by HD - Oracle Fusion ERP-Oracle Fusion Service
-
How to Bulk Update Service Request with different Business UnitsSo basically, users want to Bulk Update some details on Service Request which has been assigned to different Business Units. How can this be achieved please provide a st…
-
How to map a "Dynamic Choice List"(DCL) field Value to a "Text" Field in Custom ObjectIn our custom object Project Closure, we have a Dynamic Choice List (DCL) field called Project Name, which is related to the standard 'Project' object and displays the '…
-
whatsapp channel configurationwe have a requirement to create service requests from the whatsapp. After creating the SR communication between cs agent and customer should go through the whatsapp only… -
How to rename goal status indicator on Goals Center pageVia Manage Common Lookups, for HRG_GOAL_STATUS we have renamed 'Not Started' status to another value. However this new value is not getting reflected in the front end. A…
-
Request for Trigger Development to Populate "To" Field in ForwardsHi, We have Redwood enabled, so we are using Service Center. We were wondering if it would be possible to develop a create trigger that automatically populates the "To" …
-
Not able to create a PO adding Header level DFF and line level DFF in that single payloadAble to create a PO in a single payload having headers, lines, schedules and distributions. However not able to create a PO adding Header level DFF and line level DFF in…
-
ERP Sandbox Appearance and CX Redwood/Visual Builder InconsistenciesWe are configuring the appearance of one of our environments and we can see inconsistencies in appearance between ERP and CX after publishing the sandbox we made. You ca…
-
Service Work Orders - How to restrict work Order records/ transactions based on Business Unit?Summary: How to restrict work Order records/ transactions based on Business Unit? For Example: BU1 User should not have access to the BU2 records and Vice Versa. Content…
-
How to display a new pop-up window on Change order screen when user Clicks on Submit?We have a business requirement, to display a custom message to user to confirm whether they updated specific information on the Purchase Agreement change order screen. H…
-
Migration from Summary Notes to InteractionsSummary: We are migrating a ADF Implementation to Redwood Fusion Service and Sales. We have run into a number of problems with the move from Summary Notes to Interaction…Daniel Hales-Deloitte 16 views 1 comment 0 points Most recent by Edson Junior, Oracle Fusion Service
-
Default Work Order Type based on Custom Category of Service RequestSummary: We have custom field on Service Request with values like CUST_TM, CUST_STARTUP etc. and we have Work Order Type with same values CUST_TM, CUST_STARTUP. But I am…
-
Update on Known Issue with Extending Service Request Edit PageHello Community Members, We have become aware of an issue that may be causing confusion for some of our implementors when working with the service request (SR) edit page…Edson Junior, Oracle 136 views 2 comments 0 points Most recent by Edson Junior, Oracle Fusion Service -
How to add Icon in update case smart action?Summary: Hi @Karyn Kurland-Oracle @Edson Junior, Oracle In service center we have OOTB smart action to update case contact. there is white button with it to create new c…
-
Issue with Create work order, + sign greyed out.Summary: Dear Community While trying to create a work order, the plus sign is greyed out. Is there any seup that I might be missing with the org? I dont think it is an a…
-
Redwood outbound call doesn't workSummary: Using svcMca.tlb.api.onOutgoingEvent API on Redwood user interface, the click to call feature doesn't work, no callback is triggered. Also no screenpop happenin…
-
Cannot add documents to a caseIt seems that we cannot add documents to a case once it's been created. Is this by design? We are on 25B. -
How to Automate Default Inventory Organization Assignment for Users in Oracle Fusion?Is there a REST AP to update INV_DEFAULT_ORG_ID or profile value options at the USER level? I see there is a GET API(https://docs.oracle.com/en/cloud/saas/applications-c…
-
'SOAP Web Service Receivables Standard Receipt and Receipt Application' performance issueWe are using Oracle provided 'SOAP Web Service Receivables Standard Receipt and Receipt Application' to apply receipts in Fusion and have some receipts that have 400,000…
-
The standard 'Monitor Service Request Milestones' scheduler is blockedThe standard 'Monitor Service Request Milestones' scheduler is blocked state when i schedule this scheduler to update the milestone compliance flagKanne Ramu 28 views 5 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
-
Manage Receipts UI in Accounts Receivable Not showing results using Descriptive Flex Fields.We have created a Descriptive Flex field with two attributes processed and unprocessed at the receipts creation. If users assigned the processed attribute to a receipt a…Venkata Poosapati 10 views 1 comment 0 points Most recent by Saritha15-Oracle Receivables & Collections
-
Ability to track ownership of Installed Base AssetsHi members , We want to understand if there is any possibility to maintain an "Owner" field in Installed Base Asset that is out of the box, this will enable us to track …
-
How to give multiple access for a single UserIn Oracle HCM Cloud, there is an Admin User. To this user we need to give complete Read & Write access of Absence Module AND to the same user we want to give only READ a…
-
My Client is using classic HRHD. Is it possible to move to redwood without migrating to NextGen HRHDHi Team, We are using Classic HRHD. To implement Redwood, can we just enable the "Redwood User Interface for Service" feature within Service Offering? or do we need to m…
-
Is unified layout mandatory for redwood timecardHi, Is enabling unified layout mandatory for Redwood Timecards ? Thanks, Chugil -
Email to Service Request (SR) creationSummary: Hi, I need to create an SR in Oracle Fusion Service from an email in Gmail. I have already completed the below setups: Created a new channel and associated it w…