Category 453
Discussion List
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Open life event getting processed and closedSummary: Hi Team, We have an Open Enrollment scheduled from 10/20/2025 to 11/07/2025. However, while adding the event open, it throws an error stating "Processed and Clo… -
Global Transfer Life event default enrollment setupHello, We have a below requirement from the client, try to understand on how to achieve this using seeded functionality on Benefits. Eligibility depends on the Business …
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How to hide the temporary ID Card option in redwood Benefits ESS pageSummary: How to hide the Temporary ID Card Option In Benefits ESS page. Content (please ensure you mask any confidential information): Version (include the version you a…
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Reverse Termination life event is not triggeringPlease check the below FF & screenshots of the setup of Reverse termination, it is not triggering. Kindly let me know if I have missed anything. FF: inputs are BEN_ASG_I…
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How to display employee plan costs and employer contributions in Self-Service enrollment?Summary: We are unable to see the “Details” button for benefit plans in the employee Self-Service portal. Content (please ensure you mask any confidential information): … -
Benefit Billing - SetupSummary: Content (required): Has anyone found a whitepaper on setting up benefit billing? The overview of benefit billing (https://docs.oracle.com/en/cloud/saas/human-re… -
Plan with no options triggers designate dependents, even when no eligible dependentsSummary: We've a Medical plan in Mexico which has no options. The dependents are auto enrolled. There are eligibility profiles assigned to the medical plan type associat…
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New benefit plan not showing for Open Enrollment but shows for other Ben Admin eventsSummary: We have created a new plan for users to opt into during open enrollment except we cannot get it to show up. The plan shows when go in through a Ben Admin event …
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LTD Rate calculation wrongSummary: We have LTD Plan where the rate calculation is based on the monthly compensation, with a limit as 8333 (setup in the Compensation factor) The multiplier is 0.13…
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Wanting to add a date field to enrollments basic details under benefits summarySummary: We are looking to have a date field added under the basic details of one of our benefit enrollments Content (please ensure you mask any confidential information…
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Ability to make Name component non-editable in edit/convert pending worker page in redwoodSummary: In RUI we had a option to make Name component non-editable or read only in edit/convert pending worker page. The same is not available in Redwood pages for Pend…
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Termination Life Event not Triggered for Global Transfers in RedwoodIn Responsive UI, when a Global Transfer is performed, both a Termination (day before GT) and a New Hire Life Event (GT effective date) is triggered. When doing a GT usi…
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Can the "include Terminated Workers" filter be added to the Benefits Activity Center?Some other Redwood pages have that filter shown in the bar at the top like this: Is there a way to default it in the bar for this page? Instead of having to open the "Fi… -
Is "View Enrollment Results" for Benefits Admin Pages available in Redwood?In responsive UI we have this button available from the Benefits Admin Enrollment page to see enrollment details for an employee. Is this available in Redwood? If yes, d…
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ACA 1095-C report is not showing correct code in row 16I am generating 1095-C for my client. We want to get code 2C in line 16 of 1095-C report. In the ACA spreadsheet, I have entered 1E for all months in line 14, gave the a…Anubha Jain 7 views 0 comments 0 points Started by Anubha Jain Payroll and Global Payroll Interface (GPI)
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How to drop a dependent from plan and options and reevaluate the coverage using HDLSummary: Drop a dependent from plan and options and reevaluate the coverage using HDL Content (please ensure you mask any confidential information): The ask is , drop a …
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How to hide edit button for Benefits ESS for Enroll benefits that matter to youSummary: Content (please ensure you mask any confidential information): ON Benefits ESS page Redwood page, Under the Enroll button, there is a section called 'Enroll in …
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Can we hide the pending actions-Close Past Optional Action Items Bulk?Summary: Our requirement is can we hide the close past optional action items bulk button under pending actions? Content (please ensure you mask any confidential informat…
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How to close pending action items for Benefits CertificationOnce the enrollments are completed by employees and the certification is submitted, it correctly routes for approval. After the approval, when I attempt to run the Manag…
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Not able to create deep link for document records in agent studio oracleSummary: I want to create a deep link for employee in using Benefits Analyst Agent. I need deep link for "Document Records" which is present under Me > Benefits. Two met…
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How do I hide/remove Unenroll button on some benefits in Redwood?Hello, How do I hide the Unenroll button during enrollment for benefits that are automatically enrolled to an employee? Benefits like basic life, long term disability, e…
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Benefits Certification Fast-formulaThe requirement is that certification should only be triggered if the child is over 21 years old. For children under 21, certification should not be triggered. Could any…
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HSA Rates limitationIn the HSA plan, the IRS limit is $4,800. If a user has already contributed $150 and attempts to enter $4,800 again, the system still accepts the value. Can we enforce a…
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How to update benefits rates in bulk?How can we update the rates in bulk before OE, Can it be done through HDL or spreadsheet loader?
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Rates: Activity Type for retiree plans where we are not sending values to PayrollSummary: Hi All, We have configured Retiree Program.They don't have Payroll. When configuring the Rates, what should be the value for Activity Type.We are doing same for…
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Unable to upload documents on behalf of the employeeSummary: Hi, I'm trying to upload an enrollment document on behalf of an employee. Even though the document is already set up and it appears as a pending action, I can n…
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Can we hide Person info and Person Beneficiary Organization from benefits summary pageSummary: Can we hide Person info and Person Beneficiary Organization quick actions from benefits summary page Content (please ensure you mask any confidential informatio…
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Redwood - Add/Edit button not visible for Address under People to coverSummary: Add/Edit button not visible for Address under People to cover Content (please ensure you mask any confidential information): Version (include the version you ar… -
How Hide the word "self" on a plan – Benefits Self Service or AdministrationContent (please ensure you mask any confidential information): Hello Team, When we open an enrollment, we can enroll in a program composed of one or several plans. Insid… -
Mexico Benefits : Rate calculationSummary: Has anyine implemented Mexico Benefits . We have a requirement where the Rate is based on Gender and Age of the dependent. They dont have fix deduction that sho…