Category 453
Discussion List
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Facing error while going to enroll benefits plan to employees.ORA-06512 Error When Enrolling Employees in Benefits Plan Hi Team, I am encountering an error while attempting to enroll employees in a benefits plan. The enrollment pro… -
The contact type doesn't exist. (PER-1530061)Summary: while editing spouse to ex-spouse in people to cover benefits i am getting this error. -
Getting "There's nothing here so far" message in Benefits activity CenterSummary: As part of 25B we are testing the Benefits Activity center and performed below steps: Enabled below profile options: ORA_BEN_ADMINISTRATIVE_ENROLLMENT_REDWOOD_E…
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Ending Unrestricted enrollmentsSummary: I have created Unrestricted Program for enrolling into retirements through benefits module. It is working as expected but the issue I am facing is, unrestricted…
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Use of Unrestricted life event and Evaluate Unrestricted Event Participation processSummary: What is best practice for use of unrestricted life event and how often should the evaluation unrestricted event process be run? Content (required): We use unres… -
Can an age derived factor be created to include the upper limit?I'm not sure if this is the correct place - I wanted to post this in Benefits configuration, but I'm not getting that option. We have a requirement to allow coverage of …
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End dating Benefits post TerminationSummary: Hello Team, There is a business requirement to end date benefits enrollment after few days post terminations. The Gap between end dating of benefits and termina…
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How can we handle benefit Rate without implementing Benefit AdministrationSummary: Our customer is switching to HCM and wants to implement Global HR and Payroll module only. Now in their current system they have one retirement plan and one Hea…
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Unable to process the Benefits for the Employees with the status - "Suspended - No Payroll"Summary: Content (please ensure you mask any confidential information): We tried to process the Employee who are Suspended due to Client restrictions but they can contin…
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How to setup a Donation plan and link to Open EnrollmentSummary: Currently, we have a program that allows our team members to donate money from their paychecks to help other team members in need. However, it is a manual proce… -
How to mark First Name as required in Benefits Self Service pageThere was an error rendering this rich post.
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Need to restrict "Edit/Delete" dependents under before you enroll.There is a requirement where clients wants to restrict employees from performing the actions like edit and delete the dependents. Employees should only be able to add th…
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Under Employee Self Service employee to not have visibility to past “voided” life events.Summary: Hi All, Has anyone come across a requirement similar to this? Requirement → even though employees are able to add LE. If the LE is backed out for any reason, it…
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Redwood- can we hide Express mode from Choose how you want to enroll in self service benefitsSummary: In the Redwood self service page, where the emp gets the option of enrollment via Choose how you want to enroll→ Express or Discovery , can we hide either of th…
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Is it possible to use a Dynamic Effective Date for a Benefit's Batch Process?Summary: We are wanting to Schedule the Reevaluate Designee Eligibility Process to run on the "last day of every month" using the "last day of the current month" date ea…
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Set up configure validation to prevent duplicate dependentsSummary: Does anyone know how to configure fields and regions or configure validations under a New Contact under Me>Benefits>Before you Enroll>People to Cover to prevent…
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Mismatch in Enterprise Hire Date – Work Relationship vs Backend ReportSummary: We have observed a discrepancy in the Enterprise Hire Date for a few employees. In the Work Relationship page, the Enterprise Hire Date is displayed as 2018/05/…
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Supplemental Life Plans with Sequence restrictionHello Team, We have requirement to trigger EOI for Supplemental Life plan based on Plan/Option sequence. We have setup below options, Sequence-Option: 10 - 1X of Sal 20 …
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How to resolve Ben-990470 Error - The Processed Person might be lacking a payroll?Summary: I encountered Ben-990470 Error - The Processed Person might be lacking a payroll when evaluating a life event. Content (required): This seems to be time related…
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Reversal of Termination life eventWhen the employees termination is reversed, a reverse termination life event is configured and is detecting as of the recorded date. However, I am unable to reinstate th…
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Proof of good health approval applying to all plansSummary: We have proof of good health pending action set up on Supplemental Life employee, Supplemental life spouse, Critical Illness, and Supplemental Long Term Disabil… -
Benefits -Issue with Benefits - Potential Life Events Real TimeSummary: We are getting an employee with Benefits - Potential Life Events Real Time report as New joiner detected with a date , however there is no New Joiner detected f…
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Need solution to mass remove the existing beneficiaries in Oracle HCM CloudWe are trying to remove the requirement for employees to designate a beneficiary for the following plans: Accident, Critical Illness, and Hospital. However, since benefi… -
Fast Formula for Dynamic Rate Calculation based on Coverage LevelSummary: Fast Formula for Dynamic Rate Calculation based on Coverage Level Content (please ensure you mask any confidential information): I am currently configuring a Be…
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can we add same dependent to the both Employees working in same organizationSummary: can we add same dependent to the both Employees working in same organization. Content (please ensure you mask any confidential information): is it possible to a…
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The eligibility profile created on top of eligibility ff is not returning same results.Summary: The attached FF was created and as of 12/16 the FF is returning Eligible=Y for person 399.Whereas if I embed the FF in eligibility profile it reruns Eligible=N …
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Redwood Benefits - How to update the 'Need Help? Contact Us' section in Self ServiceSummary: On the Benefits Redwood Self Service page, under the 'Need Help? Contact Us' section, there is a message: 'After representatives are assigned, you can see them …
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Dependent Coverage End date Fast Formula is not returning correct End dates for each DependentHi, We have a requirement to End date the Dependent Coverage End date when Child turns age 21. It is returning same value for all Dependents irrespective of the Child ag…
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Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
Redwood: Need to Change Text of HSA "Coverage" FieldHello all, I have a recent requirement to change the text of the HSA "coverage" field to something more intuitive like "Total Annual Employee Elections". This is a redwo…