Category 453
Discussion List
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Error"After the security administrator regenerates the access control list, you can see the details"I am getting the below error in the redwood in the Benefits Activity Centre. I am able to access all the other pages. Any input? Navigation:Home»Benefits Administration … -
HDL to back out potential life eventsSummary: HDL to back out potential life events Content (required): Hi Team, Greetings! We have got a potential life event triggered for multiple employees for retroactiv… -
Redwood Benefits AI Agent - Chat logSummary: Chat log/Chat history from Benefits AI Agent Content (please ensure you mask any confidential information): Hi Team, Is anyone aware whether we can extract the …
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Supplemental Life Configuration Set Up to Suspend EnrollmentWe need some guidance on what our configurations should reflect to support this scenario for our Supplemental Life plan. Our requirements for Supplemental Life: New Empl… -
Unable to delete dependent Even though they are not selected as beneficiarySummary: Unable to delete dependent Even though they are not selected as beneficiary. Try to end date from person management and getting the error. They have been remove…
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Contact added during OPEN enrollment is not visible in the enrollment pageSummary: Hi All, We configured benefits for the US legislation but we are facing an issue with the enrollment page. During OPEN enrollment, employees first add their con…
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unable to evaluate life eventSummary: Hi All, Within the program, we have a plan for which employees less than 70 years age are eligible. I have attached the Eligibility profile with using the age d…
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Default to assign pending action fast formula type issueSummary: Created a 'Default to Assign Pending Action' Fast Formula type. This formula used in benefits module. Used to get the 'Interim' amount. But am getting issue wit…
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Unable to print complete enrollment summary as of dateSummary: As an administrator, I want to print an employee's enrollment summary as of a certain date. I can only do this by selecting the Enrollment Summary from the 3-do… -
How to configure ACA for benefitsHi All, Has anyone worked on configuring ACA (Affordable Care Act) for any US client in Oracle Benefits? We have a US client requirement to incorporate ACA compliance in…
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How to add text under pending actions in benefits redwoodSummary: We are trying to add text under Quick actions pending action in employee self-service landing page in redwood.Kindly advise Content (please ensure you mask any …
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RLOG supported in 25C ??RLOG supported in 25C ?? We are in 25C and there are no rows returned when we query select * from HWM_RULE_FF_WORK_LOG
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Error when employee trying to add Beneficiary OrganizationSummary: Employees trying to enter beneficiary organizations are getting the below error. Confirmed that the Manage Person Beneficiary Organizations (ORA_BEN_MANAGE_PER_…
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Has anyone used the Fast Formula function GET_MESG?Summary: Content (required): We tried using this in our Benefits Postelection Edit FF, but the end result is not what we expected. I'm attaching the message configuratio…
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Changing number of benefit deductionsSummary: Hello! We have a scenario for a group of teachers who are allowed to choose the number of deductions per year. Meaning, they can put all of their deductions in …
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The plans like HCFSA, HSA has to end date in the termination date and not on the day beforeOn the occurrence of the life event, 'Termination', I want to end date the plans on the day of the termination event and not on the day before termination. eg: If an emp…
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How to stop Unrestricted life eventsSummary: We want to stop unrestricted life events from triggering when an employee Makes Changes. Content (please ensure you mask any confidential information): Previous… -
Unable to display benefit log messages through HWM_RULE_FF_WORK_LOG tableSummary: Unable to display benefit log messages through HWM_RULE_FF_WORK_LOG table Content (required): We enabled the profile option "ORA_HWM_RULES_LOG_LEVEL" as "Finest…
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How system calculates election made date.Summary: We have a scenario where New Hire Life Event was processed on 09/01, employee got default waive medical plan but election made date comes as 10/01 .Certificatio…
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Unable to disable Edit Icon in Person Benefit Balances under Benefits Administration using SecuritySummary: Unable to disable Edit Icon in Person Benefit Balances under Benefits Administration using Security Steps: Navigate to Benefits Administration > Benefits Servic…
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Hide Delete Button on ContactsWhat is the best way to hide the delete button on the contacts within the benefits enrollment flow? When employees enroll in benefits through Benefits Self Service, in t… -
Redwood - Family And Emergency Contacts Page - Gender Field not requiredSummary: We have observed an inconsistency in the behavior of the Gender field when create new contact. In the responsive pages, the field is mandatory for some countrie…
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Coverage change after open enrollment window is startedSummary: Coverage change after open enrollment window is started Content (please ensure you mask any confidential information): Hi, We would like to know that if in a si…
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unable to view documents in Redwood that was uploaded in RUISummary: we have documents that was in RUI is currently not visible in Redwood. we are able to upload new documents but not able to access or view the documents in RW. s…
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Making changes to Open Enrollment electionsSummary: Here is the scenario & I'd like to know what solutions Oracle can provide to automate this process. Current State Scenario: - Employee enrolled in benefits & th… -
Unable to re-order Quick Actions under Me and My Client Groups for BenefitsSummary: We are trying to re-order the Quick actions in Benefits Service Center and Benefits Activity Center. Content (please ensure you mask any confidential informatio…
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Flex Credits Configuration Not Forfeiting Excess Flex Credits, Transfers full amount to payrollSummary: We have a Flex Credit Pool of $500. Used Credits$288.00 Unused Credits$212.00 Earnings Element Entry is still $500 Content (please ensure you mask any confident…
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Hours worked temporal life event not triggering.Hi Experts, We have a requirement for Hours Worked temporal life event. We are using the seeded temporal life event - Hours Worked in Period Changed. We have defined a b…
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Is anyone using Hours Worked Temporal Life Events attached to a Payroll Balance?Summary: We are considering implementing a Hours Worked temporal life event with a Payroll Balance. Is there currently anyone who uses this setup? Does it work? The only… -
Communicated vs Estimated per pay period amount value passed to payrollWe are facing some issues with the HSA plans. The HSA YTD is not matching with the annual contribution elected by the employee its off by some cents. We have biweekly pa…