Category 752
Discussion List
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Where Can Employees Access Knowledge Base Search in Redwood HR Helpdesk?After migrating from Classic HR Helpdesk to Redwood HR Helpdesk, we've noticed that employees are no longer able to access the Knowledge Base (KB) search pane directly. … -
How to Track Article View Counts in Oracle Fusion Knowledge Management (Self-Service, Email, SR)?We are using Oracle Fusion Service Cloud (Knowledge Management) and would like to understand how to track article view counts across different channels and roles. Specif… -
Knowledge Articles not working in Lower PODs after P2T RefreshSummary: Hi All, We have recently implemented knowledge in our system and during recent P2T refresh activity we observed that none of the articles which we created in Pr…
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Popular articles - LimitHello, I would like to know if there is a limit to the number of articles displayed in the Popular Articles section ? If so, how many articles are visible ? Thank you,
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Knowledge Search in Service Requests Returns 0 Results for Published ArticlesSummary: I am facing an issue where Knowledge Search in Service Requests is not returning any results, even though the articles are published and available in the Knowle…
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Where can I find standard Oracle Fusion Process Flow document (L1, L2 and L3) for P2P, O2C and R2R?I need the standard process flows for Procure to Pay, Order to Cash and Record to Report business processes at L3 level for Oracle Fusion.
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Generate sustainability from payable Invoices ESS going into retrying statusWe have configured sustainability in our instance and trying to generate the activity through payable invoices. After Payable Invoice Creation, "Generate Sustainability …Gaurav Jindal 42 views 7 comments 0 points Most recent by User_B92XH Payables, Payments & Cash Management
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What role has access to create new content types, products, categories & user groups?Summary: I have been assigned the Knowledge Authoring and Knowledge Manager roles in Knowledge Classic. I believe these are the out-of-the-box roles. With these role ass…
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Oracle WACS Whitelistingwhat is the method Whitelisting (specific URL or Domain) in oracle WACS. we are trying to call OIC integration from WACS but unable to make a connection using SOAP API w…
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How to know which users have the Internal HCM role assigned to themSummary: "Internal HCM" is an out-of-the-box user role. Is there a way to generate a report that lists all users with that role? If so, can you provide instructions to d…
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Couldn't submit suggestion in My Help and My knowledgeWhen knowledge manager submitting suggest a change. Error: Couldn't submit suggestion
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How to enable notifications for knowledge managers when an article is submitted for approvalSummary: When an author submits an artcile for approval, currently the knowledge manager user doesn't get any email or bell icon notification. They always have to keep c…
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How do you enable AI Assist for creating Knowledge articles?Summary: I was watching this video on how to create knowledge articles using AI Assist. Use AI Assist to generate a knowledge article - Oracle Video Hub We have Redwood …
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Knowledge Article Link on Email Not WorkingHi Experts, We have created few Articles which some links into it, now when we are using the channel as email communication, the Article Link which is shared to employee…
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Notification that suggestion is receivedSummary: We want to know how to configure a notification to a Knowledge Article owner that a suggestion has been made against their article We are using Knowledge in Red…
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How does Oracle Fusion Absence Management integrate with Project Resource ManagemenSetup Requirements & Gating Conditions: What configuration steps are required in both Absence Management and Project Execution Management to enable this integration—spec…
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Knowledge Redwood with Classic HRHDHi ALL, We are implementing Knowledge (Redwood) for helpdesk module and currently we are using HRHD classic pages and have a plan to migrate to HRHD Next gen later. Curr…
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Retention period of Archived Transaction Console RecordsWhat is the retention period of Archived Transaction Console Records? I understand the archive transaction value on Transaction Manager by Process Name but once archived… -
Looking for Level 1 - level 3 processes for Oracle Fusion Accounting HubNeed detailed level 1 to level 3 processes for Oracle Fusion Accounting Hub with Visio Flows.
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what is this error Exception unsupported operand type(s) for =: 'decimal.Decimal' and 'float'After running the kitting work order wave template, the quantity is being allocated, but an error is displayed in the wave inquiry screen.User_V6X2Z 40 views 1 comment 0 points Most recent by SOMA NARESH-Support-Oracle Warehouse Management
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Is there any way to restrict download of attachments from knowledge articles in oracle fusion?Hello Team, Is there any way to restrict download of attachments from knowledge articles in oracle fusion by the employees viewing the knolwedge articles? Kindly let us …
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For a pending worker, is it possible to be assigned directly to a custom user categoryFor a pending worker, is it possible to be assigned directly to a custom user category "say PENDING_WORKER" or is there any way that when a pending worker is created, th…Shreshtha112151 26 views 2 comments 0 points Most recent by Mohamed Thowfik Rahman S Human Capital Management
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Share knowledge article between departmentsSummary: Hi, We have a requirement with in the recruitment that some of the articles will be same for internal and external recruitments. Tried with reusable articles, A…
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Suggestion response to submitter in Oracle Fusion KnowledgeSummary: Is it possible to send the suggestion response back to submitter to enable positive user experience in Oracle fusion knowledge. Content (please ensure you mask …
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Can we auto-set Knowledge Locales for Users, or Import Knowledge Locales for Users? How?We are looking to set Knowledge Locales for users based on their countries, instead of the users having to do this on their own. We wanted to know how to achieve this in… -
Integrate Oracle Digital Assistant with Redwood Fusion Knoweldge (LLM Knowledge Search)Fusion Redwood Knowledge with Oracle Digital Assistant Scope: This article describes integrating Fusion Redwood Knowledge (LLM Knowledge Search with GenAI Summarization)…
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Can you change settings so no attachment (paperclip) icon search results are visible?Summary: When conducting a topic search in Knowledge Classic, articles with associated attachments display both an attachment (paperclip) icon and a text icon in the sea…
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Filter knowledge results by category as a User and AgentSummary: We have a large volume of knowledge in our knowledge base and we are looking for the ability to be able to filter knowledge results based on category. For examp…
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how to make autoreject rules using BPM Worklist on invoice AP approval based on SYSDATE?i want to make autoreject rules using BPM worklist on payables invoice approval based on SYSDATE. based on SR answer, the format for GL Date is either DD/MM/YYYY or DD-M…Christopher Kent 23 views 1 comment 0 points Most recent by Christopher Kent Payables, Payments & Cash Management
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133244179924210457 : You don't have permission to process this time card. (HXT-1665163)Has anyone encountered this error while opening a timecard? I'm in the Team Time Cards page and got the error when trying to open a time card. Thank you! 133244179924210…