Ric Blue Ribbon

Hi We have the same issue. The Scheduler tool is very useful but is greyed out in certain roles, regardlesss of the permissions. The compare Roles tool is very useful, but I cant get the Permisssions correct to allow us to have the scheduler. SIon have you managed to find a workaround? Help Please!

Thanks Phillip, I have been dealing with Netsuite re this issue and it has been reported as a Defect with S2 priority. The Defect number is 130231 PLEASE vote for this and it may get actioned more quickly. Thanks Ric

HI, Does anybody else have an Issue with the activity Scheduler? Please HELP! This is driving me NUTS!!!! Ric

Hi Was a solution ever found to this problem? I still have duplicate online statement entries that I cant clear. Any way of removing Duplicates would be appreciated Thanks Ric

Hi All, Same issue here in the UK with QIF uploads. It does seem to be temporary and ad-hoc though. ie it has occurred a few separate occasions when dates overlap. Not being aware of the issue originally, I almost dis not worry about overlapping the dates. Now I have duplicate historical credits on my Online Bank Stmt that…

Hi NYCD I know it is possible to "hide" Server Side Script inside Clients side Script to overcome time out issues, as I was discussing this with a friend who is a Netsuite expert (Netsuite PSM - NSCORP) I hope that by suggesting this as a potential solution (until the limits are increased) someone else may be able to help…

Any further news.... I am in FULL agreement with Ray. We have done may implementations in a specific sector and this is a problem for all those clients (and in fact for us). Ric

Thank you both for the replies, much appreciated. I will go with the split debit method to Keep the VAT straight. One other point is removing the invoices from the open Invoices report. I know I can void them but that is not entirely satisfactory. What is the current GAAP thinking and how does Netsuite cater for it. Thanks…

Evans right, put him on credit hold is the traditional way of doing it.... I can think of scenarios where you may wish to continue to deal with people with a bad credit history and not put them on credit hold, , so here is my twopennerth... Why not create a custom check-box on the customer record. I would use this for…

Hi Thanks for raising this post... ALL our clients have had the issues you see here. It always results in a bad situation so PLEASE can we remove the "Email button" on forms to prevent errors. Also, could we get some read receipt functionality on these emails.... On a positive note, the enhanced email functionality on…

Hi One of our clients oin the UK is on NS 2007. Since the 19th June all PO's generated have the wrong VAT amounts... despite the correct tax code and VAT RATE being present. Netsuite is NOT calculating the VAT correctly on PO's. Please can someone confirm this so we can get a fix in place... Ric

Hi Craig, Thanks for coming back to me and for helping sort this out. Sorry about the delay in responding. The Case number is 544246. The problem appears to be if you discount a Sales Order then create a PO from it the VAT on the PO is incorrect. This is causing real problems for our client and we are powerless to help…

Hi Julian, Create the Enhancement Request... I will vote for it! Regards Ric

Hi Do we have any news on this yet. It is a real pain for our clients and is causing me a lot of problems. I cant see any benefit for the change, so could someone provide and update please... Thanks

Hi Steve, Yep! You've got it right. Been like that since 2005. Cheers Ric

Hi Just tested it and it and it works.. Thanks Evan... You're a STAR! :D :D :D Cheers Ric

Hi Tom Not sure if this is what you are looking for but here goes... You can set the Tags to a default where a zero value is returned. for example if you use Dear <NLFIRSTNAME> and no first name is recorded in the record, then you can set default in this case to be "Friend" or whatever. This is in the help menus...…

Hi A client of ours is having the same problem using XP and Outlook 2007. Has a case been raised and if so what is the number so I can add my support to it to try and push a fix through. Thanks Ric

Hi One thing we have found with test entities is Calendar activities can only be deleted by the user whose log-on they were created for. Even Administrators cannot delete diary items for Employees. When we have experienced these issues often the answer lies in logging in to the system as that employee and deleting all…