To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Field Service
Discussion List
-
Implementation InventorySummary: Hello, good morning! What are the points to take into account when implementing Inventory in OFS? Could someone who has implemented it, tell me your comments on… -
If order has been cancelled in Siebel, then how we will cancel the activity/appointment in OFS.Summary: If order has been cancelled in Siebel, then how we will cancel the activity/appointment in OFS by using API or in Bulk activity/appointment cancellation or manu…
-
How can we check the Database,table,index growth size in Inventory Management FunctionalitiesSummary: Hi Team, We have faced the performance issues with Inventory Management Functionalities during the inventory transfer. So can you please let us know how can we …
-
Want to know more about arrival time attributes of Where is my techSummary: I was looking through my Where is My Tech concept, and there are four options for the arrival time in the attributes. All I wanted to know was what the differen…
-
Unclear Capacity calculation behaviorSummary: I would like to know if the following query is the expected behavior for Capacity. If there are tasks in the bucket that no technician can do because they don't…
-
Database SizeSummary: Hi Team, We’re planning to set up database provisioning in Power BI. To do this, we need to determine the current database size limits and utilization for our O…
-
Property to validate if an activity was assigned by routing or by manual assignmentSummary: Is there some property or way to flag something that was assigned by routing instead of manual assignment assistant? You can see it in the history but I can't w…
-
How does a dispatcher tell whether a resource is in coverage? This is for assigning urgent jobs.Summary: How does a dispatcher tell whether a resource is in coverage? A dispatcher would want to assign an urgent job to a resource who is in coverage. Content (please …
-
Why can't I create a new OIC application on OFS with Basic Authentication ?Summary: I'm trying to create a new Application to integrate OFS with OIC using Basic Authentication, but this option is not available on the configuration screen: Conte…Renato Kermentz-Support-Oracle 301 views 11 comments 1 point Most recent by Renato Kermentz-Support-Oracle -
Become a Certified Field Service ImplementerSummary: Hola buenas tardes! No se si es el lugar correcto en donde tenga que hacer esta consulta. Estoy por realizar la Certificación del curso 'Become a Certified Fiel…
-
DKIM Configuration in Oracle Field ServiceSummary: Oracle Field service should configure DKIM Content (required): We are using OFS mails to manage the notifications with our technicians, dispatchers and customer…
-
How do I know which API calls are using whitespace or special character?I received the announcement encouraging us to change api calls that user white space and/or special characters, meanwhile the esb developers check, how can I check which… -
We need map navigation options in Field Service Cloud that account for road conditions.Summary: We need map navigation options in Field Service Cloud that account for road conditions such as vehicle height and load restrictions. Currently, the navigation p…
-
Properties table in ADW post OFS integration doesnt have data type fieldhi, post OFS integration to AWD, we cant find data type field in Properties tables w.r.t each property. i had a look at mapping document also but couldnt get this inform…
-
Through Plugin is it possible to navigate to OFS activity details page?In the Field Service Plugin, I am displaying a list of activity IDs and have made them clickable. Is it possible to open the OFS activity details page when an ID is clic…
-
PoC Plugin to Create an Activity from Custom Map LayerThis is a proof of concept plugin that demonstrate creating an activity from a custom map layer location hint. Here, the created activity uses the values from the opened…
-
How to integrate OFS access logs into a OCI account?Summary: Hi, we are implementing OFS and one of our security team's requests is that we need to have access to a complete log of user access to OFS, including a timestam…
-
Is it possible to change the default login page?Summary: Hi, our security team asked if its possible to change the default login page (https://example.fs.ocs.oraclecloud.com) to automaticaly redirect users to our new …
-
Unable to suspend the started activity as giving Synchronization error in historySummary: Hi Team, We have faced the issue with Unable to suspend the started activity as giving Synchronization error in history, Please find the attached snap shot for …
-
Filtering Debrief Billing Item (Labour and Expense) in Debrief PluginSummary: We have a requirement where Debrief Billing Item needs to be filtered in the OFSC Debrief Plugin to display only the Items based on the Location, Business Line … -
Error during Material transfer to Inventory Management in Field ServiceHi Team, We are getting when we transfer materials from inventory to FE inventory. Please check this, it works again after an interval of time. Regards, Malay
-
Cancel button not showing in OFS Production env but cancel button showing in OFS Nonprod EnvSummary: Hi Team, We have faced the issues in Cancel button not showing in OFS Production env but cancel button showing in OFS Nonprod Env for bulk cancel the activities…
-
Feasibility/Capability to put previous START time & END time on same day ActivitySummary: I am seeking for the clarity that Is OFSC capability supports, if we can put previous start time and end time on the same day of the activity? USE Case: As an t…
-
'Keep Non-working days' Functionality in API for Resource Work Schedule AssignmentHi Team, When assigning a work schedule to a resource using the OFS Application UI, we notice a checkbox labeled 'Keep Non-working days' (refer to the attached screensho…
-
Receiving New FA Notification When iPad Is LockedSummary: Need notifications from OFS App to appear in iPad Lock screen. We have previously submitted a request for this on 9/22/22 (from: Melvin Manalastas). During a re…
-
How to create a dashboard in Oracle Field Service cloud for downloading all real time reportingSummary: How to create a dashboard in Oracle Field Service cloud for downloading all real time reporting, Can you please provide the steps and configuration details.. Th…
-
Colleagues on waiting list must move up list as other colleagues above them accept/decline offeringsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
How do I include an ICON as part of the Section Title?Summary: Hello there. Hope all is well. I saw in some OFS demos that their forms have icons as part of their section titles. How do we add this icon for example below fo…
-
Encountering an error on creation of Form template in Visual builderSummary: Unable to create a fom template in visual builder studio. Simply going to templates and create new template at the very fist point it says that this form layout…
-
Call a form from the Activity Not Done screenHi, I would like to know if it is possible to 'call' a form from the Activity Closing screen, for example Activity Not Done Thanks.