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Field Service
Discussion List
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How to solve cost configuration errorSummary: The system showing cost configuration error Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets … -
Can we use OFSC mobile app in windows OS phone/tabletsSummary Can we use OFSC mobile app in windows OS phone/tabletsContent Can we use OFSC mobile app in windows OS phone/tablets -
Is there anyway we can bring the Calendar Availability View of a Resource in Activity Details ScreenHi Team, We had a requirement where an activity will have a preferred resource and the availability of that resource has to be shown in the Activity Details screen on a …
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Hyperlink to an activity in OFSC?Summary: Is it possible to hyperlink to an activity in OFSC? Content (required): We would like to be able to add hyperlinks to activity IDs from outside of OFSC (for exa… -
OFSC Customization CapabilitiesHi Team, We have the following requirement from client:- The requirement says the dispatcher should be able to search for an account and open all activities coming under…
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Can we add cc in emails send from OFSC and can calendar invites be sent?Hi Team, We have a requirement wherein we have to send emails to Field Engineers as Calendar invites with a person in cc. is there any way to achieve this OFS Message sc…
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How does Access Schedule Works in OFSC? Will that have an impact on Routing?Hi Team, I came across a standard activity field Access Schedule which lets us choose access hours and exception day. I was wondering does routing assign the particular …
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Routing Optimization Goal QuestionSummary: We are looking for the correct routing optimization goal to achieve the following desired behavior: Route as much work as possible allowing additional resources…
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Can we clear the data in a field based on another field value in OFS Activity Details screen?Hi Team, We have the following requirement: There will be certain Read/Write fields in the standard Activity Details screen with data present. On click of a check box th…
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Some button not showing in the inventory gridI can see only add to resource but cannot see the others (add to install,add to deinstallled,add to customer)
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Customer Support Event on May 9-Learn how you can find answers to your questions in Customer ConnectCustomers can instantly access answers in CCC and learn directly from their peers on how to best navigate Fusion Applications. Learn more about how Oracle Customer Suppo…Declan Cunningham-Support-Oracle 41 views 0 comments 0 points Started by Declan Cunningham-Support-Oracle -
When adding activity to work schedule its showing only internal activity while there are customerSummary: When adding activity to work schedule its showing only internal activity while there are customer activities. Code Snippet (add any code snippets that support y…
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How to unblock a user?Summary: Content (required): Hello Oracle Community; I would like to know how to unblock a user who has been blocked due to unsuccessful attempts to log in to OFSC sever… -
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Time slot selected 3 PM When adding activity but by default is coming 12 AMTime slot selected 3 PM When adding activity but by default is coming 12 AM in the dispatch console
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Calling _sendPostMessageData method two times, on a single submit buttonSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): If we want to call _sendPostMessageData method two times on a single sub…
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Filter Issue since OFSC 23ASummary: Prior to 23A when we applied a filter on one browser window, it would retain on that browser window and we could leave any other browser windows either filter-f…
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Restrict or Prefer a Field technician for a Specific Customer/SiteSummary: We need an ability to restrict a Field tech to a specific customer/site. Also an ability to create a preference for a specific Field Tech for a specific Field T…
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How to change the style and color of a property in the Edit/View activity screen?Summary: Content (required): Hello good afternoon community; I want to ask you if there is a way to change the style, font, color of a property value in Edit/View activi…
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If there is ability to do that function routing plan depends on activity type and bucket typehow to do that when the bucket type is field visit then the routing plan assign the activity to this bucket when the activity type also is field visit and if the activit…
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Show Required Inventory Installed or otherwiseSummary: Question: Is there a way to send to a custom activity property the number of required inventories on an activity and list which action took place with that requ…
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Message Scenario that is trigerred when Stop Travel is choosenSummary: I want to set certain values when a user selects stop travel option using the standard stop travel option. can you please let me know the message scenario that …Rohine Devi Dhanasekaran-130953 51 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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Customising En Route Screen and Stop Travel ScreenSummary: We want to add additional fields to the En Route Screen and Stop Travel Screen. I am not able to see this Screen visible in the application. How can i see this …Rohine Devi Dhanasekaran-130953 51 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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Default refresh rateSummary Default refresh rate for all usersContent Please can I set default refresh rate for all the users or each user has to do it by his own? Please review attached sc… -
Field Mapping between Field Service and Service LogisticsSummary: Need field level mapping between OFS and Service Logistics Content (required): We have referred to the integration document (https://docs.oracle.com/en/cloud/sa…
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Does the "Allow update activities & offline sync after overnight..." affect Daily Extract?Summary: In 'Configuration' > 'Business Rules' we are considering setting a value for "Allow update activities & offline sync after overnight..." in order to allow more …
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Increasing length of [resources] fieldSummary: In the 'Resource Info' screen, the [resources] field does not display the entire list when there are several visible resources assigned to a specific user/resou…
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Can we receive and process POST Message received from External System in OFSC Internal Plugin ?Summary: Hi Team, We are currently working on a solution, where in the first stage of the process we need to send few activity details, via URL parameters, to the Extern…
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Where are the Oracle Field Service 23A Release NotesSummary: Where are the Oracle Field Service 23A Release Notes Since the migration to My Oracle Support in March 2023 finding release notes for Oracle Field Service is, t…