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Field Service
Discussion List
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Service https://amx-peru2.test.etadirect.com/rest/ofscCapacity/v1/showBookingGridCuál es la versión del protocolo que utiliza el servicio: https://amx-peru2.test.etadirect.com/rest/ofscCapacity/v1/showBookingGrid, tanto en DESARROLLO como en PRODUCCI… -
Re-optimize Routes with Zero Activities in BucketSummary: We want the routing plan to move activities from one resource to another resource if more efficient (eg less travel time) Content (required): We are looking to …
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migration techniques one env to anotherSummary: Deployment from one environment to another areas like user types, properties and forms are exportable. But I don’t think we can export things like message scena… -
could not find source code of meter read plugin unlike part order pluginSummary: where i can find source code, have downloaded sample code but could not locate src files of logic. Want to modify. Content (please ensure you mask any confident…
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Non Working Day in Timeline ViewSummary: Our Customer is expecting to have the Non-Working day of the Technician to be displayed in Timeline view similar to other activities in a different color coding… -
Inventory with quantity ZERO or negativeHello everyone, we are experiencing this issue: when a technician is executing an activity and he perfoms an installation of an inventory at the customer site, the syste…
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Internal Activity to be created by providing Start and End Time in Add Activity ScreenSummary: Technician's performing Internal Activities need to create Activity by providing Start Time and End Time of the Activity. Duration should be picked automaticall…
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How to setup Labor charges and expenses in field service and send this information to Service logistSummary How to setup Labor charges and expenses in field service and send this information to Service logisticsContent Hi Gurus, How to setup labor charges and expenses … -
Adding inventory from a parts catalogSummary: Add inventory items from a Part Catalog Content (please ensure you mask any confidential information): Is there a way to select inventory from a parts catalog, … -
How often is the mobile app updated?Summary: Our company uses another external mobile application that we have integrated with Oracle using an External Plugin. Their application receives updates regularly …
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BULK ASSIGNMENT RISK ACKNOWLEDGEMENT - Release update 24BSummary: We are trying to ascertain the logic that triggers the alert that back-office dispatch users will see, and need to accept when bulk assigning activity? Release … -
Maintenance Pack 06 After Field Service 24B Upgrade QuestionSummary: Hi. Quarterly, there's an OFS upgrade where ours is now 24B. After a week, there's a Weekly Maintenace Pack 06 that was completed in our OFS environment. For th…
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Workflow - Resubmittable Forms / Hide Completed StepsSummary: I am configuring a workflow with Main steps that are the basics required for completing an activity (that must be done in sequence) and Sub steps that can be do…
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Can OFSC apply base64 encoding?Summary: Is it possible to apply base64 encoding to a value in OFSC? Content (please ensure you mask any confidential information): We have a custom property value that …
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Oracle Field Service - All Books: Documentation is outdatedSummary: Many of the documents found at https://docs.oracle.com/en/cloud/saas/field-service/books.html are outdated and do not show updates past mid 2023. Please update …
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Forecasting and historical data reference likely rely on separate systems or databasesSummary: Since data retention is for 90 days, isnt it a drawback where OFS is not solving that purpose and client has to incur extra cost to get relayed on other systems…
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Automatic Daily Extract generation failing in OFSSummary: We have Daily Extract Application configured to get triggered automatically daily. However taking a look in the Daily Extract History, since 3rd May the status … -
Maintenance Workorder transferred to service work orders and how does it reach out to OFSCSummary: How is (SCM) Maintenance work order transferred to service work orders through the ElSS job and how does it reach out to OFSC for Execution Content (please ensu…
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activityUpdated event in subscriptions OFSSummary: We are actually trying to move the activities from technician to bucket and bucket to bucket, we are subscribing only to "activityUpdated" event not "activityMo…
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external IdP - OCI IDCS - OFSSummary: Hello all! I'm curious if we have someone who utilized successfully the following schema: OFS(SP) configured with IDCS(IdP)(IDCS/SAML login policy) and IDCS(SP)…Dmytro Shurkov-Support-Oracle 21 views 1 comment 2 points Most recent by Dmytro Shurkov-Support-Oracle -
Is there a way to compare two dates in OFS for visibility rules?Summary: Need to compare two dates in OFS to limit the ability to submit a form. Content (please ensure you mask any confidential information): We have a business need t…
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Long duration activity questionSummary: Is it possible to create a long duration activity without OFS pushing a fixed lunch time activity? Content (please ensure you mask any confidential information)…
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oracle field service - end_timeHi Team, Is it possible to edit standard field - "end_time" in OFSC application. As checked if we add the field in configuration and provided read-write visibility. But …
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New report in 18A: Configuration HistoryContent Hi all, I hope you aren't miss one of the best part of 18A: Configuration History, where you can examine users actions related to configuration. This option was … -
How to only assign activities (without scheduling the activity in a certain date) using routing?Summary: Is there a way to assign unscheduled activities from a bucket to its "child buckets" and leaving these activities as unscheduled (so just assigning the activity…
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How are the Subscription contracts are used /referenced back in Field Service?Summary: How are the Subscription contracts are used /referenced back in Field Service? Content (please ensure you mask any confidential information): I wanted to know h… -
How to hide suspend and complete buttons on non-scheduled jobs?On a Non-scheduled job assigned to a resource, Suspend and Complete are available as Action buttons. I'd like to change the visibility for those buttons on non-scheduled…
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Integrating OFSC with Oracle Autonomous Database (OAD)Hi Team, Has OFSC been integrated with Oracle Autonomous Database by anyone? If so, could you share some insights about it? We've reviewed the Oracle Documentation (doc_…
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Long duration activity questionI would like to know if it is possible to enter a long duration activity (8 hours) without OFS pushing a fixed lunch time activity that workers have around noon? Current…
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OFSC ODA Integration - Extend to allow checking against booking/quota availabilitySummary: Current integration between OFSC and ODA does not take into consideration booking/quota availability. When the customer enters a date it is always available eve…