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Field Service
Discussion List
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oracle field service cloudSummary: How to get the network status i.e. offline or online in a property in OFSC. Need to know the property which shows whether the user is offline or online based on… -
How to hide overtime alert in dispatch console in Field servicesSummary: Dispatchers see "Overtime" alert when the activity spills into next day and the business would like to hide this alert. I have attached screenshot of several ex…
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Buttons InventorySummary: Hello, good afternoon, I am configuring inventory. Is there any documentation about each button that can be added? For example about install_inventory, add_inst…
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En route ID / ID En rutaGreetings, We'd like to integrate one of our application's status with Field Service's En route status but we need the ID to enroll the status first. ¿How can we get the…
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oracle field serviceSummary: Is it possible to capture and update Standard property - travelTime using Plugin? Standard property - travelTime will capture time using drop down in Enroute sc…
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REPLAY: Oracle Field Service 24A Release Deep Dive (Aired February 28th, 2024)WATCH REPLAY HERE: Oracle Field Service 24A Release Deep Dive Summary: Product Management reviews new features in the 24A release of Oracle Field Service. Content (pleas… -
¿Cuál es la capacidad máxima que tiene un recurso para poseer el inventario?Buenas tardes, Estoy intentando asignar inventario a un recurso de tipo Bucket (Almacén) que actualmente tiene asignado 49.000 tipos de inventarios. Deseo conocer cual e…
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Outbound XML Body special characters escapingSummary: We are receiving Outbound messages, where, in the Body, characters like '' are changed to < and >. This results in our middleware throwing an error: Soap … -
How can we adjust the expected travel times for resources who do not drive between activitiesSummary: Adjusting planned travel time for resources who do not drive. Content (please ensure you mask any confidential information): In metropolitan areas, we have reso…
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Are OFS Chat and Collaboration features GDPR compliant?Summary: Hi everyone, We are working with a customer who would like to use Collaboration features of Field Service but is obliged to ensure GDPR compliance of these serv…
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Remove Generic work orderHi All, want to remove Generic choice from create work order button under Service request work orders tab Regards,
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What are the consequences of not activating the GPS function for a field resource?As part of the implementation of OFS Mobile, we have noticed that when we activate the GPS function for field resources, we give by default and without the possibility o… -
Now() Function in Customer Time Zone - Capture custom timestamps without Message ScenariosSummary: We capture timestamps of events inside of the Start and End/Not Done events by using a message scenario to set properties. This causes problems, however, becaus…
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measurement pluginSummary: Accelerator package WACS-OFS, i installed this plugin. Actual view is coming different from what is shown in documentation. I am able to invoke this plugin but … -
Oracle field service being able to directly connect with ESRI GIS.Summary: any latest release that mention this? Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable):…
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non-scheduled activities are not available on daily extractSummary: we want to get the list of non-scheduled activities created on a particular day. The daily extract from what we tested was not giving this data. Is it possible …
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what is the diference google maps and herein mexico city company izzi we have the new 24A in development but we don't see any diference between google masp and here in the documentation shows a map with some blu…
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Reducing File Size on Oracle Form SubmissionSummary: We are currently facing an issue where certain images that are captured on more modern devices are larger files sizes, our downstream systems are struggling to …
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Make list view as default when a user opens dispatch consoleSummary: As far as I am aware there is not option to make list view as default when a user opens dispatch console. I would like to confirm if my understanding is correct…
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How do we restore accidentally canceled activities?Summary: We have accidentally canceled numerous activities in the system for the upcoming date. How do we go about restoring them into a pending status to continue busin…
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Use of Tech GPS location with real-time trafficSummary: Is resource GPS location used as starting point of travel with real-time traffic estimates after route has been activated? Content (please ensure you mask any c…
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How to set activity precedence during auto routing based on an activity field value ?I would like to know how we could define the activity assignment sequence based on a specific activity field value in auto routing plan. For example, activity with activ…
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OFS Application Autonomous Database Time OutSummary: If the autonomous database is down, is there a time out for real time file? If so, what is it? Content (required): Our client is asking if the autonomous databa…
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Type Resourse "Worehuose"Summary: Good afternoon, everyone, Is there more information about the new resource type with role "Warehouse"? I only found the description in update 24A. Thank you ver…
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What is the new end of life for an OFS product ( In new release process column EOL is now removed)?Summary: We noticed that for 24A product release process, column end of life support is removed and there is no mention of by when support will be provided for an older …
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How to identify when an activity is rescheduled by routing?Summary: Content (please ensure you mask any confidential information): Hello good morning community; We would like to know if there is a way to identify when an activit… -
How to see parts catalog image that requires autenticationHi Everyone, In the parts catalog sync, part's image paths are extracted from Oracle ERP and passed to the OFS . The image URLs are private and require authentication to… -
Rest API Get Resource User is not showing responseSummary: mainResourceId of user matches to the resourceId of resource but there is no result coming back when getting resource users. Content (please ensure you mask any…
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Recreate From Another Instance- Target instance meta dataSummary: Do we have a possibility to get meta data of target instance after performing Recreate From Another Instance. we are looking for details like what was source us…
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Add additional Inventory properties in Required Inventory and Inventory grid screensHi Everyone , Our customer wanted to see additional parts details /fields in the required parts and inventory grid screens. So far this features is not supported in OFS …