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Field Service
Discussion List
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Its Important to know how to handle and solve this "Address is not resolved"Summary: We added this full location to the resource location and the map cannot get it "Haramain Road, Al Nakheel District, Jeddah 21483, Saudi Arabia" -
Multiple API calls being made from OFS Custom PluginSummary: Hello, We have created custom plugins for OFS and are using some REST APIs to get and post data, However we are facing an issue, that the plugin is making multi…
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Saving an Ad-Hoc filterSummary: When a user creates an Ad-Hoc filter, is it possible for that specific user to save the Ad-Hoc filter so it can be used again later? Content (please ensure you … -
Certificate Renewal for SAML Login PolicySummary: Customers want more information about the message "Replace OFS Metadata by December 6, 2023"Fernando Parreira-Support-Oracle 71 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle -
Assigning an activity to resources a particular resource type only when it is preferredHi Team, We a particular Resource Type called In-House-Engineer (IHE) . The resources of this resource type should be assigned activities only if they come as 'Preferred…
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How to make immediate updates on the Parts Catalog using the REST API services?Summary: Hi there. Based on the documentation, Part Catalog REST API takes up to 4 hours to apply the incremental updates on the system Parts catalog. I was wondering if…
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WATCH REPLAY: Oracle Field Service 23D Release Deep DiveWatch the OFS 23D Release Deep Dive replay here Summary: Product Management reviews new features in the 23D release of Oracle Field Service. Content : Watch the replay o… -
Its important to know how to access API for "add to installed" of "required inventory"Summary: We need to know from where can get API for add to installed of required inventory as mentioned in this doc we cannot find it "https://docs.oracle.com/en/cloud/s…
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SSO with Microsoft MFA on Android work profile not workingSummary: We are trying to implement Microsoft MFA as login authentication, on the Android "work" profile with Microsoft Intune/company portal, using SAML. Content (requi…
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Ability for Technician to have a solution for massive Photo UploadsHi, Ability for Business to have a solution for massive Photo Uploads to be taken care by Technician Mobility app where Number of Pictures can range from few to thousand… -
Is there a dedicated API for User Types?Summary: Hi there. Just wondering as I was checking the REST API for Oracle Field Service documentation and I didn't see any dedicated API for User Types, is that right?…
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What is the logoutURL for Field service for Azure ADSummary: Content (required): Need the LogoutURL for SAML Azure AD, see https://learn.microsoft.com/en-us/azure/active-directory/develop/single-sign-out-saml-protocol Ver…
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Moved: How to move personalization in Oracle Fusion HCM from one instance to anotherThis discussion has been moved.Fernando Parreira-Support-Oracle 1 view 0 comments 0 points Started by Fernando Parreira-Support-Oracle
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How to configure channel to external system in message scenarioSummary: The external system is configured using OFSC outbound WSDL. I would like to know how the channel in message scenario can be configured to send message to the ex… -
Any articles/documentations I can get regarding battery consumption for OFSC mobile?Summary: Content (required): Hi Team, My client plans to shift to OFSC mobile from their current custom application. One issue they have is in relation to the battery co…
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Its important to change the default of the activity start timeSummary: Its important to change the standard of the activity start time as when adding activity without entering the start time , the start time is always coming with 1…
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I want to Put validations on 'odometer' field based on the value appear in 'Last meter reading'fieldSummary: I want to Put validations on the 'odometer' field based on the value that appears in the 'Last meter reading' field that "Odometer" value should be Greater than…
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List of Users (Technicians, Supervisors etc)Summary how to view all list of users in the systemContent If I want to see all list of users including field technicians, supervisors, area managers etc how and from wh… -
Where do I find more information about daily extract(property files export) removal in 22DSummary: Customers are receiving the alert "property files are being deprecated" on applications>daily extract screen and want to know where they can find more informati…Fernando Parreira-Support-Oracle 152 views 9 comments 0 points Most recent by Renato Kermentz-Support-Oracle
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Automatic launch of pluginSummary: Is it possible to launch a plugin based on field conditions? Content (required): For example when a technician installs an inventory item and indicates the inve…
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planned service histories not working as expectedSummary: When the field user starts the assigned activity before his/her default starting time, we are unable to find the asset button in the activity details screen and…
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How does the Assignment assistant determine the route sequence suggested?I would assume the Assignment Assistant should display the job being moved by the assignment assistant in the most optimal position on routes of the technicians, based o…
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Its Important to know if there is ability to import resources without APISummary: We need to import resources data (Information,Calendar,Workzone) to oracle field service but without using API. and if there is no way to do that rather than AP…
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"My Route" - how to calculate percentageSummary: What is the numerator and what is the denominator in calculating the percentage on the My Route tile Content (required): Version (include the version you are us…
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Auto-Routing an FA only up to a certain timeSummary: We have FAs that are being auto-routed to resources/field reps from 7:00 am to 4:30 pm so that each field rep would have FAs to work on sequentially based on th…
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Oracle Field Service Login and API domains Deprecation on 23D Update QuestionSummary: Oracle Field Service Login and API domains Deprecation on 23D Update Question Content (required): Good morning! I just have a question on the upcoming Oracle Fi…
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Are all past activities, regardless of its activity status, part of retention?Summary: Hello. Quick questions: When it comes to retention, does it check the status of the activity like pending or started will not be part of it? Or would it be dele…
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Filter: Return all activities currently in SLA JeopardySummary: I'm attempting to build a filter that will return results of Activities that are current scheduled/routed but will miss the SLA in the current position. Content… -
Cancelling an Assigned and Started FA by SupervisorSummary: Good day! I do have a question. Here's the background: A field activity was assigned to a field worker by a supervisor. Field worker "started" the field activit…
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while using linked templates (start-to-finish) allowing us to start 2nd activity without notifyingSummary: while using linked templates (start-to-finish) we tested the use case wherein we started the 2nd activity first and the 1st activity second. the system allowed …