Feature Kits
- CX Sales Mobile App for a Modern Mobile Experience
- Smart Lists for a Personalized Sales Experience!
- Actionable Infolets for effective and efficient task-based processes
- Use Access Groups to simplify access to segmented business data
- Office 365 Outlook Add-In for a Modern Inclusive CX Sales Experience
- Workspace for Fast and Easy Access to CX Sales and B2B Service!
- Import and Export Management for faster and easier data loading
- News Feed layout provides a fast home page and improved user experience
Sales
Discussion List
-
Advice about implementation with subscription modelContent We have a client whose business model is based on B2C subscriptions. Which entity should be used for them? Some ideas we have: - An account holding subscription … -
Obtaining the additional Address attributes via script.Content Does anyone know how to get the values for the additional attributes of the Address ? AddrElementAttribute1 AddrElementAttribute2 AddrElementAttribute3 AddrEleme…
-
Mashup + Google Maps URL = Not displayingContent Anyone has an idea why Google is not connecting? * Created Mashup content Added Mash up in the page layout Returned a simple string to test GoogleMaps Page was n…
-
CX – Oracle Engagement Cloud 18C Mobile Updates (Sales and Service), 29 November 2018, 10 a.m.PT - SContent Submit your questions for the CX – Oracle Engagement Cloud 18C Mobile Updates (Sales and Service) session to have them answered during the live event. Post your … -
CX – Oracle Engagement Cloud 18C Platform update, 28 November 2018, 10 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Oracle Engagement Cloud 18C Platform update session to have them answered during the live event. Post your questions by postin…
-
User Accounts - Audit/Track metricsSummary User Accounts - Audit/Track metricsContent Hi all, I want to know if I can to track and monitor the following in OSC about Users Accounts: * Add, Delete, Lock Ac… -
CX – Oracle Engagement Cloud 18C Sales update, 27 November 2018, 10 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Oracle Engagement Cloud 18C Sales update session to have them answered during the live event. Post your questions by posting a…
-
List of All Pre-Defined (outof the box) Roles with descriptionContent Anyone knows how to extract all the available roles in OEC? or has a documentation of all the pre-defined(out of the box) roles in OEC?
-
MOS Community vs Cloud Customer ConnectSummary MOS Community vs Cloud Customer ConnectContent Hello everyone, I have a couple of questions and I am not sure if this is the right place or I should post this to… -
Test 5Summary Test 5Content Test -
Add security header to Webservice Request in GroovySummary Add security header to Webservice Request in Groovy While invoking services from OSCContent Add security header to Webservice Request We are invoking the Peoples…
-
Throw multiple exceptionsContent Hi Everyone, Would it be possible to throw multiple exceptions on an object using validation rules? Example : if(condition 1 satisfies) { throw an exception } el… -
Customer Survey - Approvals Configuration TerminologyContent Hi Engagement Cloud customers, We are seeking your participation in a survey on business policies/approvals related terminologies. We will use the collected info… -
Removing recurring Appointments from former userSummary Former user created a lot of recurring appointments. How do I get rid of them?Content In Sales Cloud, we have a former sales rep that created a few dozen recurri… -
Create sale users automaticallySummary Create sale users automaticallyContent Hi all, The creation of Sales Users can be done manually by UI or by import with Excel macro provided by Oracle. Can you c…
-
Why are we seeing this OSC Outlook Plug-in synchronization error?Summary Generally occurring synchronization issue - what's the reason?Content Hi, We have recently enabled Oracle SalesCloud plug-in for Outlook and multiple users who k…
-
CPQ email Proposal - Activity OSCSummary CPQ email Proposal - Activity OSCContent Hi all, I will integrate OSC and CPQ to manage the sales process from OSC CPQ OSC From CPQ, I can generate a Proposal …
-
Auto fill Address elementsSummary How to fill address element say postal code thorugh Ext APIContent I have a requirement in which, auto fill of address element should happen. ie as I type I shou… -
Contact vs Account - B2CSummary Contact vs Account - B2CContent Hi all, My sales process is: Lead> Opportunity> Quote (CPQ). My Prospects and Clients are physical persons (B2C). And I will have…
-
How to create Stand alone Address in OEC ?Summary To create addresses that are stand alone ie not related to any account or contactContent Dear Team, Could you clarify the following? I understand by data model F…
-
Secure your Spot in Exclusive Webinar with Edward Dewolf. Check out Oracle Sales experience in HeroContent Hi Oracle Sales Cloud friends! We recently expanded the Hero Hub to include activities for YOU--Oracle Sales customers and partners. Check out the Oracle CX Hero… -
Do we have assignment for Activity object?Summary Assignment rules for Activity objectContent Is there a way we can auto assign resoruces to Activites ?
-
CX – Sales/Engagement Cloud 18C Release Overview, 18 October 2018, 10 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Sales/Engagement Cloud 18C Release Overview session to have them answered during the live event. Post your questions by postin…
-
Territory Assignmen - Using Custom Child ObjectSummary Not able to use custom child object in territory assignmentContent As per the oracle note "Using Custom Attributes in Assignment Doc ID: 1921147.1" it is possibl…
-
Number of Sales Catalogs - OSCSummary Number of Sales Catalogs - OSCContent Hi all, How many sales catalogs can I set up per organization? only one? In the same organization with different business u…
-
Navigate Oracle SaaS Easier with Customer Care Quick Link ChartsSummary Use Customer Care Quick Link Charts for an easy way to know what Oracle SaaS resources to use and when!Content For anyone not already aware, you can sign up (for…
-
Set up Holidays days - OSCSummary Set up Holidays days - OSCContent Hi all, Is it possible to set all the holidays days of the year in the calendar? If possible, can I configure, for example, tha…
-
How to embed pictures or videos in announcementsSummary Is there a quick way to embed pictures or videos in announcements on Sales Cloud home pageContent Is there a quick way to embed pictures or videos in announcemen…
-
CDM - Oracle Service CloudSummary CDM - Oracle Service CloudContent Hi all, Can CDM be integrated with Oracle Service Cloud (RightNow)? Or is it set up first in OSC and then it is integrated with…
-
Manage Sandboxes between non-Prod and Production environmentSummary Manage Sandboxes between non-Prod and Production environmentContent Hi all, This is the scenario: I have 5 sandboxes published in TEST environment (customization…