Collections Work Area
Discussion List
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Customer Disputes conversion into Oracle cloud from Legacy as on cutover dateSummary Customer Disputes and notes data conversion into Oracle cloud from Legacy as on cutover dateContent The client has disputes & Customer notes in collections on-pr…Uma Maheswara rao Ulisi 69 views 2 comments 1 point Most recent by Uma Maheswara rao Ulisi Receivables & Collections -
R1320D Strategy Tasks remain in the status as either Wait or To be createdSummary R1320D Strategy Tasks remain in the status as either Wait or To be createdContent We are implementing Advanced Collections and have defined strategies. They were…Chitralekha Maramganti 108 views 4 comments 1 point Most recent by Chitralekha Maramganti Receivables & Collections
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Collections - Creating an Adjustment, can only be negative value?Summary Any documentation that explains why only negative values are accepted in adjustments?Content Hi, Is there any documentation that explains why only negative value… -
error 'no valid transactions to be included in the dunning letter'Summary error 'no valid transactions to be included in the dunning letter' when running for multiple customersContent Hi All Has anyone encountered the error 'no valid t…SarahL 60 views 1 comment 0 points Most recent by Karan Dass-Support-Oracle Receivables & Collections -
Dunning Letter Configuration Steps or Documents RequiredSummary Dunning Letter Configuration Steps or Documents RequiredContent Unable to send dunning letters to customers, Can you please share the whitepaper document for the…Baskar.Chakravarthi 116 views 4 comments 1 point Most recent by Baskar.Chakravarthi Receivables & Collections -
Creating Disputes - is Auto-Approval possible?Summary Is it possible to have Dispute request approved based on users limits.Content Hi, Currently in our setup Disputes are routed using our approval workflow, is it p…MikeGriffin 79 views 2 comments 0 points Most recent by Angela Xian-Oracle Receivables & Collections
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Strategy Management not changing strategies on errored or open tasksSummary Strategy Management not changing strategies on errored or open tasksContent We have many customers with open or errored tasks and we are unable to change strateg…
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Custom Queries in Cloud Advanced CollectionsSummary Custom Queries in Cloud Advanced CollectionsContent Hi, We are migrating from EBS R12 to Cloud. In EBS advanced collections we have the ability to write custom Q…Satyanarayanan Sundararajan 69 views 1 comment 0 points Most recent by Saurav Sunny Receivables & Collections
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Collections or Advanced CollectionsSummary Is there an Advanced Collections in Oracle Cloud?Content We are trying to enable Collections feature for the business users. While researching on the topic the O…Sridevi Srikanth 347 views 4 comments 4 points Most recent by Sridevi Srikanth Receivables & Collections -
Strategy Management does not change strategySummary Strategy Management does not change strategy on customers where dunning has erroredContent Dunning errored with no delinquent transactions selected when there we…