Collections Work Area
Discussion List
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Business Unit wise separate email signature and company logo for Dunning Letter emailRequirement is to have separate email signature for dunning letter email business unit wise. Standard oracle functionality: Email body and email signature is picked form…Hemanth Buccapatnam Tirumala 21 views 4 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections -
Notification for Broken Promise in Advanced CollectionsIs there any way, Notifications will be triggered for the Broken Promise in Advanced Collections?
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The Receivable Specialist is saved on the Receipt table as Resource IDSummary: The Receivable Specialist for a receipt is stored on the Receipt table(AR_CASH_RECEIPTS_ALL) as Resource_ID, i am writing a report to include this Receivable Sp…Nike Ek 12 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Is it possible to automatically Assign a Business Level within Advanced Collections?Summary: Is it possible to automatically Assign a Business Level within Advanced Collections Content (please ensure you mask any confidential information): Within the Co…Chipo Jakachira-Oracle 31 views 3 comments 0 points Most recent by charanjeet Receivables & Collections
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How to view the "To Date" value for sites in Collections > Communication tab > AddressesSummary: Although there is field ‘To Date’ available in the Collections >communication tab > addresses section > View > Columns > 'Show All' is selected, the to date val…Angela Panduranga-Oracle 61 views 7 comments 0 points Most recent by Angela Panduranga-Oracle Receivables & Collections
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Advanced Collection - notes - Buggy behaviorAdvanced Collection - Notes are not getting saved UNLESS user saves 2 times Problem Description --------------------------------------------------- We think this is a bu…Dhruvjoshi23 31 views 9 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
How to add DFF under Transaction tab in advance collection dashboardSummary: Need to add an DFF for the receipts under the transaction tab in advance collection module dashboard Content (please ensure you mask any confidential informatio…Ranjith C 71 views 11 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Collections Manager Dashboard in 24C/24DAs per the document below for 24C, it says Overview of Collections Manager Dashboard Do we have any new Collections Manager Dashboard feature introduced in 24C/24D? or a…Satish KT 51 views 3 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Add editable field in the Approval Notification for Dispute RequestSummary: Can we add any field or make the Disputes Reason as editable for the approvers who receives the Dispute Approval Notification, when the Dispute Request is creat…
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Routing Disputes Approvals to the Salespersons on the InvoiceIs it feasible to route the Disputes Approvals to the Salespersons mentioned on the AR Invoice. If yes, what is the solution? How can this be achieved?
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Initialize and Load Collections Metrics is running too longWe are in the process of enabling our collections module. We ran the following processes a. Refresh Receivables Transactions for Customer Account Summaries - Completed s…Wilson Chelakadan 33 views 6 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 141 views 3 comments 0 points Most recent by Akash Gaur Receivables & Collections
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Can we edit AR Transaction Collection Details page to display extra fieldsHello Team, we have a requirement to edit the AR collection Dashboard Invoice details page to bring extra information from Receivables work area like Sales Order Number,…Arpan Chowdhury 31 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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DFF Fields are not reflecting in the common lookups page.Hello Everyone, I am trying to create a DFF at common lookups, post deployment I am not able to find the context at lookup codes. Note: Flex field name: FND_LOOKUP_VALUE…
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Collections DashboardSummary: • The "Delinguent" box in Collection has a total of 653, but when we go to "Manage Resources" the total is 757. How to make sure that these totals are the same?…Anja Daugaard 22 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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How to process Autoapply receipt to transaction in oracleSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Miscellaneous Receipts erroring out due to Percentage issueSummary: There is an issue with AIF miscellaneous receipts created by the collection team. These receipts often include negative line items for adjustments related to pr…
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Capture Historical Correspondence details and Notes for New ImplementationOne of our Client is Implementing Advanced Collections, and they want to capture couple of details from the legacy system Capture Historical Correspondence Details sent …Sharath Jayanna-Oracle 11 views 2 comments 0 points Most recent by Savir Bansal -Trinamix Receivables & Collections -
Mass cancellation of Collection strategy tasksUnder Others> Collections > Collection Dashboard we have a no of tasks that we need to manually review, since the count is very high can select multiple records and canc…Avishan 12 views 2 comments 1 point Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to revert the collector reassignment?Hi Team, Business user while trying to reassign a collector from "Manage resources" changed it to an incorrect collector. As a result, the collector assigned to customer… -
Will bankruptcy shown in aging reportSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Nandini V 11 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Same credit memo is appearing twice in standard dunning letter.Summary: Standard dunning letter is showing all Credit memos twice in output. What can be the reason for this? -
How to do collections setup in receivables?Summary: How to do collections setup in receivables. Require detailed setup documentation regarding the collections setup in rceivables in Oracle fusion. Content (please…
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Adding more lov values in search criteria in collection dashboard screen?Summary: Can we add more value in LOV for collection dashboard search criteria. Currently there are 6 option available in search criteria, is there possibility to add mo…
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How to get the comments entered in AR receipt header to be available in Collection WorkbenchHi All, Can anyone please suggest if there is any way to bring the comments entered while creating Receipt to be available in the Collections Workbench for the same rece…ch v l c s pavan kumar 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Granting Business Unit Access via Custom RoleDear All, I have the standard role of "Collections Agent" with access to data in the business unit. This allows me to view the business unit when I search for reports on…George Mattar 32 views 1 comment 0 points Most recent by Keerthivasan-Oracle Receivables & Collections
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How to seregate Customer name, account and site in Collections DashboardSummary: How to seregate Customer name, account and site in separate columns in Collections Dashboard Content (please ensure you mask any confidential information): Vers…
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Collections Multiple Account Multiple Site NameSummary: We are following in customer structure such that Party - Group Company Account - Multiple Legal Entity under Group Company Bill To Site - Multiple Billing Locat…Savir Bansal -Trinamix 31 views 2 comments 0 points Most recent by Savir Bansal -Trinamix Receivables & Collections
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What is use of Attributes available under Transactions Tab in Collection WorkreaIssue: What is the use and related setup for Attributes 1-15 available under Transactions Tab in Collection Workrea-CA Nirmal Choudhary 11 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Is it possible to retrieve the distributed dunning letters in bulk in Fusion?Summary: HI Team, Could you please let us know if it is possible to retrieve the distributed dunning letters in bulk from Fusion? Content (please ensure you mask any con…Lavanyaa Damodaran 11 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections