Collections Work Area
Discussion List
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Access to view Collections NotesSummary: How do we enable Collection Agents to view the Collections Notes? Collection Managers are able to view the Notes, but the Collection Agents are unable to. What … -
Need AR collections scoring data point result derivation logic info to create a BIP report.Summary: Need AR collections scoring data point result derivation logic info Content (please ensure you mask any confidential information): We have a requirement to show…
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How to insert an email in CC of the promise to pay email which sent to clientSummary: How to insert an email in CC of the "promise to pay" email which is sent to the client? Content (please ensure you mask any confidential information): Version (…
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Collection Effectiveness Indicator (Report from EBS) not available in Oracle FusionHello, We used to have a "Collection Effectiveness Indicator" report in Oracle E-Business Suite. Can someone let us know how we can run this report in Oracle Fusion Coll…k.arunachalam 41 views 8 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Collection workbench business level tableHi, Need help in finding the table which the Business level field in the Collection workbench is from. Thanks, Joseph
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Is customer site level profile is required for sending dunning lettersSummary: Is customer site level profile is required for sending dunning letters Content (please ensure you mask any confidential information): Version (include the versi…PraveenSarikonda 21 views 1 comment 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Customer Profiles sync with CollectionsSummary: Hi Team, How the profile sync between customer master in Receivables and Collections work area In Receivables Party Level - we can select Profile Class Account …PraveenSarikonda 31 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Not pass due transactions are in delinquent statusHi We have an old invoice and the installments have been updated to different due date. When we checked on Collection, one installment which have day late -5 has delinqu…
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Collector is unable to see NotesSummary: Collector is unable to see Notes, that are tagged to a transaction, where as the Collections Manager can. This is a security related issue, but wanted to know t…
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APIs to create/update Case Folder and Add Case Notes In Oracle CloudSummary Need APIs to create/update Case Folder and Add Case NotesContent Hi Team, I am looking for APIs (REST or SOAP) to perform the below operations in Oracle Cloud Ap…
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Bankruptcy - approval flowSummary: Bankrupcty is not triggering any event and approvals Content (required): Hi all, I am reaching out to understand if anyone has been able to succesfully implemen…Sara Munaretto 53 views 4 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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In Collections workbench transaction level notes should be visible at account levelSummary: In Collections workbench transaction level notes should be visible at account level Content (required): Hi team, Our client is looking for the notes that is cap…Lavanyaa Damodaran 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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In collections workbench can I get an option as All Business UnitsSummary: In collections workbench can I get an option as All Business Units Content (required): Hi Team, There are collectors who deal with multiple business units, in t…Lavanyaa Damodaran 22 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Unable to see Dispute number in collections workbenchSummary: Unable to see Dispute number in collections workbench Content (required): Hi Team, Upon placing a dispute by collector, we get a pop up/message stating Dispute …Lavanyaa Damodaran 31 views 5 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Bankruptcy request pending approval without receiving approval notificationSummary: Hi Experts, My Bankruptcy requests initiated in Collections for a customer has been pending with no notification received to approve the bankruptcy request. I h…
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How to exclude/remove a delinquent transaction from delinquencySummary: Hi, We have a business scenario where expected disputes and known transactions need to remove from delinquency and we dont want to consider this transaction for…
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FscmTopModelAM.FinExtractAM.IexBiccExtractAM.CollectorExtractPVO not documented in BICC extrct 20D tSummary Looking for correct docuentation of the PVO FscmTopModelAM.FinExtractAM.IexBiccExtractAM.CollectorExtractPVO, currently the standard documents are not in sync. P…Anirban Sarkar-Oracle 354 views 1 comment 2 points Most recent by Daniel S.-Oracle Receivables & Collections -
How warehouse field in invoice line is populated?Oracle Fusion Receivables Cloud Service Version: Oracle Fusion Cloud Applications 23C (11.13.23.07.0) We have to know how the Warehouse field in the transaction line is …
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New record added via Manage Collectors does not appear on Manage Resources screenSummary: New record added via Manage Collectors does not appear on Manage Resources screen Content (required): Hi, A new record has been added into the "Manage Collector…
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How Cybersource Payment Gateway works with Oracle Fusion AR payments including Transaction failuresSummary: We have successfully configured CyberSource payment gateway/Integration with Oracle Fusion. We still have doubt how Cybersource is going to handle negative case…
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How Can We Create the Dunning PDF, Without Actually Printing the file?Summary: How Can We Create the Dunning PDF, Without Actually Printing the file? Content (required): Currently not able to find the option to stop the Dunnings not to be …Khaleel Hussain Shaik 31 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to update collectors in bulk for the customers?Summary: I believe, in manage resources section, I can update collectors for customers only for delinquent customers. Because it only shows delinquent customers. But is …