Collections Work Area
Discussion List
-
Using API how to add a note for Advance CollectionsSummary: I have a request to add notes to multiple clients that is visible in the Advance Collections module Content (please ensure you mask any confidential information… -
Open Credit Memos does not appear in the Customer Delinquent transactions in advanced collectionsWhen a customer has an Open Credit Memos, they do not appear in the Customer Delinquent transactions list in advanced collections Delinquent Transactions infotile. Is th…Naresh Kumar-95714 12 views 1 comment 0 points Most recent by Phil DeCoster - Support-Oracle Receivables & Collections
-
Need to disable sub options at collections> Transaction levelSummary: Customer need to disable sub options in advance collections pay, dispute, adjust and promise and preview at transactions level. Content (please ensure you mask …
-
Manage Collections Task Default Profile OptionSummary: Advanced Fusion Collections has assigned a default strategy to a customer, we would prefer our solution not to assign a default when it doesn't find a strategy.…
-
While we are creating collection activity, we are unable to find any “Person” type customer.While we are creating collection activity, we are unable to find any “Person” type customer. Anyone has similar experience earlier? -
Collection Strategy Task - User added task stays in To be CreatedSummary: We have a requirement where the collector/user would need to skip or Cancel a scheduled Automatic task and then add a Manual user task. It is observed that once…Arun N-OC 5 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
-
Can someone confirm whether Advanced Collections or Conventional Collections has enabled?Summary: Can someone confirm whether Advanced Collections or Conventional Collections has enabled? Need to find out whether the advance collections or conventional colle… -
Mass reassigment of collections strategy tasksSummary: Under Others> Collections > Collection Dashboard > Strategy Tasks : is there a way to select multiple tasks in a single go and reassign to another collector? or…Savita_1 26 views 5 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
-
Add one note to multiple transactionsSummary: Is it possible to add one note to multiple transactions on the collection dashboard Content (please ensure you mask any confidential information): Is it possibl…
-
Not able to update customer profile in collection when business level is "Customer"Summary: We have set the business level to perform all the collection activities as "Customer". We have set the business level in Collection preference, Collection strat…Soumajit Karmakar 101 views 6 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
-
Oracle fusion Advanced Collection Implementation/Pre ReqsSummary: Hello Team, We already have AR Module implemented in fusion, trying to gather required information to implement advanced collections module; do we have a consol…
-
Can we create collection notes if we do not have advanced collection license ?Summary: Client does not have advanced collections license. Can we record & view notes on the customer level? Content (required): Version (include the version you are us…User_2025-02-12-22-10-35-959 21 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Mass update of collections dashboard Work status and Work status dateSummary: Hello Team, Is it possible to Mass Update the collections dashboard Work status and Work status date values? Content (please ensure you mask any confidential in…Shashi Pampati 2 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
-
Why do unapplied payments show as a positive amount in Collections Dashboard?Why do unapplied payments show as a positive amount in the Collections Dashboard: But negative in the Customer Account Details? What's the logic behind this? Also, clien…Maher Daoud 11 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
-
Advanced Collections Fusion License FunctionalitySummary Advanced Collections Fusion License FunctionalityContent Advanced Collections Fusion License Functionality quesion: Can you please provide a list of incremental …User_2025-02-11-01-16-13-559 102 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
-
Accounting for Credit Memo Disputes in Oracle FusionClient uses SLA derived from the following fields, to generate accounting entries for Revenue for the AR Transactions Transaction Source Name, TRX_LINE_ATTR6, TRX_LINE_A…Satish KT 112 views 8 comments 0 points Most recent by Nimisha Sakalle-Oracle Receivables & Collections
-
Add Dynamic Logo in Dunning email body based on BU/LESummary: We have a customer ELCA where we need to have a Logo by BU/LE in Email body of Dunning letter Content (please ensure you mask any confidential information): Req…AbhishekT 12 views 1 comment 0 points Most recent by Suganthi Saminathan-Oracle Receivables & Collections -
Approving IRF AR invoices issueSummary: Invoices have been created but are sitting mode but not moving to invoiced mode. there are not showing on exceptions and not sure if there is a way to push AR I…Donna young 18 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
Is Advanced Collections now part of B91079 ERP Fusion Subscription?Summary: Query to ask if Advanced Collections in Fusion Apps SKU B69714 is now part of the main Finance ERP subscription SKU B91079. Content (please ensure you mask any … -
If reminders cant be seen in the Strategy Tasks information can be found elsewhere on Oracle Fusion.If reminders cannot be seen in the Strategy Tasks section on the customers account under collection. This information can be found elsewhere on Oracle Fusion.
-
Collections Scoring and Strategy Assignment not submitting Send Dunning Letter automaticallyHi, We are defining Dunning letters using Strategy. Key configuration: Manage Strategy Tasks - To send a Soft Reminder Letter Automatically, No wait days, Trx level - Da…K Chid 35 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
The right-side border is not visible in the Activities infotile.Summary: The right-side border is not visible in the Activities infotile in the Advanced Collections work area. However, when the zoom level is reduced to 33%, the borde…Fredrick Ignatius 1 view 4 comments 0 points Most recent by KaranRaj-Oracle Receivables & Collections
-
Data is updated in the oracle base table and the older data version is not maintained.Summary: To retrieve the Order header Freight terms code, we are utilizing the msc_xref_mapping table. Please refer to the query below: SELECT flvv.meaning freight_terms…Anmisha Sakala 72 views 1 comment 0 points Most recent by schaudha-Oracle Supply Chain Planning and Collaboration
-
For Print Receivables Transactions-Email Delivery can we have email body length more than 4000 charCurrently we are trying to customize the email body using HTML code which will be deliveried to customer, But we encountered a issue that email body section length canno…
-
Update to Profile on AR Account is not always triggering update to Strategy in CollectionsSummary: Update to Profile on AR Account is not always triggering update to Strategy in Collections Content (please ensure you mask any confidential information): Hi, I …
-
Viewing Customer Account Balance based on Transactional currency in the Aging tab in CollectionsSummary: We have a requirement to view the balances displayed in the aging bucket based on transactional currency in the Collections module. Currently, the module only s…Sumedha Choudhary 11 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
-
Letter Not Appearing in Correspondence Tab on Collections Screen After ProcessingSummary: Hi all, We have a setup where the dunning process at the customer profile level is set to Print. However, when processing the collections dunning jobs, it picks…
-
Correspondence Tab in Collections > History Not Displaying LettersSummary: Has anyone faced the issue where the Correspondence tab under Collections > History fails to display letters, even though the letters are successfully triggered…
-
How To Migrate collection Notes in oracle FusionSummary: We want to migrate collections notes on collections workbench area . Is there are way where we can migrate those notes. Content (required): Version (include the…
-
How to restrict customer based on business unit in Collections screenSummary: Currently under Collections all Customers are visible and is not restricted by business unit. Is it possible to do this restriction by business unit? Content (p…MeghaBanerjee 11 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections