Collections Work Area
Discussion List
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Can we create collection notes if we do not have advanced collection license ?Summary: Client does not have advanced collections license. Can we record & view notes on the customer level? Content (required): Version (include the version you are us… -
how can use receipt batch number in oracle fusion using SOAP?Summary: how can use receipt batch number in oracle fusion using SOAP Content (required): In our project implementation we need to create integration from external trans… -
How actualize in customer receipts the Receipt Batch Number using SOAPSummary: How actualize in customer receipts the Receipt Batch Number using SOAP Content (required): We using now SOAP to create the Standard Receipts but in when in in o…
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What contact is shown on the Collections Dashboard?Summary: Need to understand what is the contact displayed on the Collections Dashboard under the Delinquent Customers infotile Content (required): On the Oracle Fusion C…Silvia Damiani-Oracle 11 views 0 comments 0 points Started by Silvia Damiani-Oracle Receivables & Collections
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Aged or Staged dunning configuration?Summary: We want to include all overdue transactions in the dunning letters being sent. And also not send dunning letters each time "send dunning letters" is run. Conten… -
Custom Collections Agent RoleSummary: what is the Privilege to remove/Grey out the Profile Tab and Promise and Adjust Button from the Collections Agent Role at the Customer Site level Navigation : C…
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Bankruptcy request pending approval without receiving approval notificationSummary: Hi Experts, My Bankruptcy requests initiated in Collections for a customer has been pending with no notification received to approve the bankruptcy request. I h…
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Manage Aging MethodsSummary: Hi Team, Below is my client requirement for Aging Methods as they are 13 buckets. But in the application, I am not able to create 13 buckets and it is allowing …
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Can we change the change the parameters from the collections dashboard with other ones?Summary: Collections dashboard customer identification Content (required): Because it is not very clear for the users which site of the customer appears in the Collectio…
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Collector Manager in Manage Resources can view other BU collector and amountsSummary: We used the seeded Collection Manager role and assigned to Collector Managers, but when in Manage resources page, the Manager can see other Collectors and the a…Tsikoy Caringal 11 views 2 comments 0 points Most recent by Tsikoy Caringal Receivables & Collections
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How can we create our own Scoring formulas using seeded Predelinquency data points?.Summary: How can we create our own Scoring formulas using seeded Predelinquency data points?. If you have worked on the same, could you please assist to understand the r…
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can we create a dispute against a customer party or account level instead of invoice?Summary: can we create a dispute against a customer party or account level instead of invoice? Content (required): Need to create a dispute at customer party or account …
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Can we view non delinquent customers also on collections dashboard?Summary: Can we view non delinquent customers also on collections dashboard ? Content (required): Able to view both delinquent and non delinquent customers on collection…
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How I configure layout and send automatically notifications on collections module?Summary: Content (required): Version (include the version you are using, if applicable): 21C Code Snippet (add any code snippets that support your topic, if applicable):Alex Pagliarini - Ninecon 1 view 0 comments 0 points Started by Alex Pagliarini - Ninecon Receivables & Collections -
Why does the Delinquent Customers info tile show non delinquent customers?Summary: Delinquent Customers info tile in Advanced Collections Work Area shows non delinquent customers Content (required): Our client implements collections strategies…Silvia Damiani-Oracle 1 view 0 comments 0 points Started by Silvia Damiani-Oracle Receivables & Collections
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Default Revenue account for Credit Memo lines not defaulting correctlyContent Hi Would like to kindly seek help as when we are creating a credit memo, the default revenue account combination is not exactly defaulting as some of its segment…JOHANN CHRISTIAN MORDENO 3 views 2 comments 0 points Most recent by Krishna Sharma Receivables & Collections
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Collections - view Collection Score and StatusSummary: Dear Experts , I am not able to view collection Score , I have assigned Collections Agent and Collection Manager Role to user . Where can i see customer score, …
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Unable To Create Your Own Custom Collection Scoring Data PointsSummary Unable To Create Your Own Custom Collection Scoring Data PointsContent Description:Currently like it was allowed inOracle R12.2.8, we can no longer create our ow…
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Dunnings - How to exclude the invoices which have not yet passed the due date from the dunning letteContent Hi, In Oracle Fusion - How to exclude the invoices which have not yet passed the due date from the dunning letters for a customer? Thanks, Kanika Version 21C
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Change Strategy button is greyed out for a transaction and working for other transactionsContent Change Strategy button is greyed out for a transaction and working for other transactions.
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Promise to Pay - InstallmentsContent If a customer has an invoice due for $5000 and we have created a promise, to pay 1000 this month, 1000 next month September, 1000 in october, 1000 in november, 1…
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Create Promise - You must enter a promise date between 13/08/2021 and 12/09/2021. (IEX-615088)Content While creating a promise, I am getting this error - You must enter a promise date between 13/08/2021 and 12/09/2021. (IEX-615088) which says that I can enter the…
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Is it possible to suspend a strategy in collections?Summary Is it possible to suspend a strategy in collections?Content We have the situation that we want to suspend the processing of a strategy for one customer. Is this …user2847551 10 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
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How to remove or skip the collection task pre wait timeSummary How to remove or skip the collection task pre wait timeContent Hi team, I need your help to remove/skip the collection task pre wait time, as it is not allowing …User_L54HL 13 views 1 comment 2 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
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Collections Metrics By CollectorContent Our client would like to view collections metrics by collector. I didn't see this capability in out of box reporting. Collections do not have any Subject Areas. …
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Advanced Collections Fusion License FunctionalitySummary Advanced Collections Fusion License FunctionalityContent Advanced Collections Fusion License Functionality quesion: Can you please provide a list of incremental …Phil Nibert-242431 18 views 2 comments 0 points Most recent by Ajay T-Oracle Receivables & Collections
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How to make the change of the Collection Strategy statusSummary How to make the change of the Collection Strategy statusContent Hi team, I need your help to change the strategy status, as it is not allowing me to make the cha…
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Different dunning layouts for two groups of customersContent Hi My customer has got two groups of customers and each have got separate dunning layouts. How can I configure staged dunning for the two groups? Thanks in advan…
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Collection notes not showing after save the noteSummary Collection notes not showing after save the noteContent Hi Team, After the creation of the collection note I can see, but now able to query once I click on done.…
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Custom BI report - burstingSummary Bursting a consolidated customer statement (AR)Content Hi, We have created a custom BI report by using AR transactions and receipts table, and would like send a …