Collections Work Area
Discussion List
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The invoice status shows current in advance collection, even though the payment has been made.Summary: The invoice status shows current in advance collection, even though the payment has been made. Content (please ensure you mask any confidential information): Ve…Ravi Sharma Guda 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections -
How to assign Collection Agent to a Collection ManagerSummary: We have multiple Collection Agents and multiple Collection Managers all operating in same Business Unit. However, how to restrict which Collection Manager acces…Krishna S Tatta 51 views 3 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Oracle Standard ESS Job for 'Collection Aging 4 bucket Report'Summary: We have a Business Requirement is to default few of the report parameter values in 'Custom Collections Aging 4 Bucket Report ' in ESS Job which we had customize…Abba Ravindrababu 21 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Access to Manage Collectors PageSummary: How to we grant access to the users for only the Manage Collectors Page, to create Collectors? We have got an requirement to give access to only the Manage Coll…
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Both Customer name and Account number are displayed in CollectionsSummary: Hi, in Advanced Collection setup, we configured the business level to be on "Account" Level. However, in Collections dashboard, we can see Both Customer Name an…
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Is there a way to to resend the dunning letters next daySummary: Hi Team, We are using collections method as strategies and using the data point 'Account Age of Oldest Overdue Transaction' to score the customers. We need to s…Lavanyaa Damodaran 12 views 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
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You can remove only roles inherited by the current roleWe were trying to mimic the Seeded Collections Manager Role, we copied the role and created the custom role using Copy Top Role and we could see that, in the role Hierar…Satish KT 506 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Dunning Letter 2 is completing in Error immediately after Dunning Letter 1 is manually triggeredHi Team, I have a Dunning Letter 1 and Dunning Letter 2 Tasks in a strategy, both tasks has pre-wait of 2 weeks. For testing, I have manually completed Dunning Letter 1 …ch v l c s pavan kumar 33 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Manage scoring data points in local currency for oracle fusionWhy the scoring data points not use the local currency for evaluate the result of our customer for example In Costa Rica local currency are CRC The scoring data point al…Christian Leon 22 views 2 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections -
How do I change the business level of multiple customers?Summary: What are the other ways aside from changing the assigned customer level of an account by going into the collections dashboard, selecting a customer, and heading…RiC0 12 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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In Oracle Fusion Collections, when we complete task, updated strategy tasks are getting assignedHi Team, I have a Strategy Method "Key Customer" (with tasks Phone Call 1, Phone Call 2, Phone Call 3, Phone Call 4) in my system already. I have a delinquent customer w…ch v l c s pavan kumar 25 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Create Collections Strategies Based on Profile ClassSummary: We have got a requirement to create Strategies, based on the Profile Class. Can anyone guide me, on how to achieve it? Content (please ensure you mask any confi…
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Is it possible to add a new tile to the collections screen and show the number of bankrupt customersSummary: Kindly confirm if it's possible to add a new tile to the collections screen and show the number of bankrupt customers in that. Content (please ensure you mask a…Saikrishna Gajula 21 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Access to view Collections NotesSummary: How do we enable Collection Agents to view the Collections Notes? Collection Managers are able to view the Notes, but the Collection Agents are unable to. What …
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Need AR collections scoring data point result derivation logic info to create a BIP report.Summary: Need AR collections scoring data point result derivation logic info Content (please ensure you mask any confidential information): We have a requirement to show…
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How to insert an email in CC of the promise to pay email which sent to clientSummary: How to insert an email in CC of the "promise to pay" email which is sent to the client? Content (please ensure you mask any confidential information): Version (…
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Collection Effectiveness Indicator (Report from EBS) not available in Oracle FusionHello, We used to have a "Collection Effectiveness Indicator" report in Oracle E-Business Suite. Can someone let us know how we can run this report in Oracle Fusion Coll…k.arunachalam 41 views 8 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Collection workbench business level tableHi, Need help in finding the table which the Business level field in the Collection workbench is from. Thanks, Joseph
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Is customer site level profile is required for sending dunning lettersSummary: Is customer site level profile is required for sending dunning letters Content (please ensure you mask any confidential information): Version (include the versi…PraveenSarikonda 21 views 1 comment 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Not pass due transactions are in delinquent statusHi We have an old invoice and the installments have been updated to different due date. When we checked on Collection, one installment which have day late -5 has delinqu…
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Collector is unable to see NotesSummary: Collector is unable to see Notes, that are tagged to a transaction, where as the Collections Manager can. This is a security related issue, but wanted to know t…
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Bankruptcy - approval flowSummary: Bankrupcty is not triggering any event and approvals Content (required): Hi all, I am reaching out to understand if anyone has been able to succesfully implemen…Sara Munaretto 73 views 4 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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In Collections workbench transaction level notes should be visible at account levelSummary: In Collections workbench transaction level notes should be visible at account level Content (required): Hi team, Our client is looking for the notes that is cap…Lavanyaa Damodaran 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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In collections workbench can I get an option as All Business UnitsSummary: In collections workbench can I get an option as All Business Units Content (required): Hi Team, There are collectors who deal with multiple business units, in t…Lavanyaa Damodaran 21 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Unable to see Dispute number in collections workbenchSummary: Unable to see Dispute number in collections workbench Content (required): Hi Team, Upon placing a dispute by collector, we get a pop up/message stating Dispute …Lavanyaa Damodaran 31 views 5 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Bankruptcy request pending approval without receiving approval notificationSummary: Hi Experts, My Bankruptcy requests initiated in Collections for a customer has been pending with no notification received to approve the bankruptcy request. I h…
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How to exclude/remove a delinquent transaction from delinquencySummary: Hi, We have a business scenario where expected disputes and known transactions need to remove from delinquency and we dont want to consider this transaction for…
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FscmTopModelAM.FinExtractAM.IexBiccExtractAM.CollectorExtractPVO not documented in BICC extrct 20D tSummary Looking for correct docuentation of the PVO FscmTopModelAM.FinExtractAM.IexBiccExtractAM.CollectorExtractPVO, currently the standard documents are not in sync. P…Anirban Sarkar-Oracle 437 views 1 comment 2 points Most recent by Daniel S.-Oracle Receivables & Collections -
How warehouse field in invoice line is populated?Oracle Fusion Receivables Cloud Service Version: Oracle Fusion Cloud Applications 23C (11.13.23.07.0) We have to know how the Warehouse field in the transaction line is …
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New record added via Manage Collectors does not appear on Manage Resources screenSummary: New record added via Manage Collectors does not appear on Manage Resources screen Content (required): Hi, A new record has been added into the "Manage Collector…