Collections Work Area
Discussion List
-
Advance collection Cloud documentationSummary: Hello Everyone, can someone share whitepaper and implementation document for Oracle Cloud Advance collection Content (required): Version (include the version yo…Nidhi Choudhary-69413 61 views 3 comments 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections -
System not triggering 2nd staged dunning letter by using different templateSummary: I have configured staged dunning in one business. System send first letter by using soft template. I processed few more transactions for same customer. System s…
-
Can we create collection notes if we do not have advanced collection license ?Summary: Client does not have advanced collections license. Can we record & view notes on the customer level? Content (required): Version (include the version you are us…
-
Aged or Staged dunning configuration?Summary: We want to include all overdue transactions in the dunning letters being sent. And also not send dunning letters each time "send dunning letters" is run. Conten… -
Manage Aging MethodsSummary: Hi Team, Below is my client requirement for Aging Methods as they are 13 buckets. But in the application, I am not able to create 13 buckets and it is allowing …
-
Collector Manager in Manage Resources can view other BU collector and amountsSummary: We used the seeded Collection Manager role and assigned to Collector Managers, but when in Manage resources page, the Manager can see other Collectors and the a…Tsikoy Caringal 41 views 2 comments 0 points Most recent by Tsikoy Caringal Receivables & Collections -
can we create a dispute against a customer party or account level instead of invoice?Summary: can we create a dispute against a customer party or account level instead of invoice? Content (required): Need to create a dispute at customer party or account …
-
Default Revenue account for Credit Memo lines not defaulting correctlyContent Hi Would like to kindly seek help as when we are creating a credit memo, the default revenue account combination is not exactly defaulting as some of its segment…JOHANN CHRISTIAN MORDENO 41 views 2 comments 0 points Most recent by Krishna Sharma Receivables & Collections
-
Collections - view Collection Score and StatusSummary: Dear Experts , I am not able to view collection Score , I have assigned Collections Agent and Collection Manager Role to user . Where can i see customer score, …
-
Unable To Create Your Own Custom Collection Scoring Data PointsSummary Unable To Create Your Own Custom Collection Scoring Data PointsContent Description:Currently like it was allowed inOracle R12.2.8, we can no longer create our ow…
-
Create Promise - You must enter a promise date between 13/08/2021 and 12/09/2021. (IEX-615088)Content While creating a promise, I am getting this error - You must enter a promise date between 13/08/2021 and 12/09/2021. (IEX-615088) which says that I can enter the…
-
Is it possible to suspend a strategy in collections?Summary Is it possible to suspend a strategy in collections?Content We have the situation that we want to suspend the processing of a strategy for one customer. Is this …
-
How to remove or skip the collection task pre wait timeSummary How to remove or skip the collection task pre wait timeContent Hi team, I need your help to remove/skip the collection task pre wait time, as it is not allowing …
-
Collections Metrics By CollectorContent Our client would like to view collections metrics by collector. I didn't see this capability in out of box reporting. Collections do not have any Subject Areas. …Aruna Surampudi 35 views 2 comments 2 points Most recent by Madhuri Kovuri Receivables & Collections
-
Advanced Collections Fusion License FunctionalitySummary Advanced Collections Fusion License FunctionalityContent Advanced Collections Fusion License Functionality quesion: Can you please provide a list of incremental …Phil Nibert-242431 69 views 2 comments 0 points Most recent by Ajay T-Oracle Receivables & Collections
-
How to make the change of the Collection Strategy statusSummary How to make the change of the Collection Strategy statusContent Hi team, I need your help to change the strategy status, as it is not allowing me to make the cha…
-
Different dunning layouts for two groups of customersContent Hi My customer has got two groups of customers and each have got separate dunning layouts. How can I configure staged dunning for the two groups? Thanks in advan…
-
Collection notes not showing after save the noteSummary Collection notes not showing after save the noteContent Hi Team, After the creation of the collection note I can see, but now able to query once I click on done.…
-
Need API to update Credit Data Point Value in Case Folder in Oracle Fusion 20DSummary Need API to update Credit Data Point Value in Case Folder in Oracle Fusion 20DContent Hi All, Need an API (REST or SOAP) to update credit data point value in Cas…Gurpreet Singh-252058 48 views 1 comment 1 point Most recent by Saritha15-Oracle Receivables & Collections
-
Is it possible to assign set of collection Agents to a collections managerSummary Collection Agent and Collection Managers relationship maintenanceContent Is it possible to assign a set of collection agents to a collections manager? Example: E…
-
Customer Disputes conversion into Oracle cloud from Legacy as on cutover dateSummary Customer Disputes and notes data conversion into Oracle cloud from Legacy as on cutover dateContent The client has disputes & Customer notes in collections on-pr…
-
R1320D Strategy Tasks remain in the status as either Wait or To be createdSummary R1320D Strategy Tasks remain in the status as either Wait or To be createdContent We are implementing Advanced Collections and have defined strategies. They were…Chitralekha Maramganti 78 views 4 comments 1 point Most recent by Chitralekha Maramganti Receivables & Collections
-
Collections - Creating an Adjustment, can only be negative value?Summary Any documentation that explains why only negative values are accepted in adjustments?Content Hi, Is there any documentation that explains why only negative value… -
error 'no valid transactions to be included in the dunning letter'Summary error 'no valid transactions to be included in the dunning letter' when running for multiple customersContent Hi All Has anyone encountered the error 'no valid t…SarahL 57 views 1 comment 0 points Most recent by Karan Dass-Support-Oracle Receivables & Collections -
Dunning Letter Configuration Steps or Documents RequiredSummary Dunning Letter Configuration Steps or Documents RequiredContent Unable to send dunning letters to customers, Can you please share the whitepaper document for the…Baskar.Chakravarthi 79 views 4 comments 1 point Most recent by Baskar.Chakravarthi Receivables & Collections -
Creating Disputes - is Auto-Approval possible?Summary Is it possible to have Dispute request approved based on users limits.Content Hi, Currently in our setup Disputes are routed using our approval workflow, is it p…MikeGriffin 67 views 2 comments 0 points Most recent by Angela Xian-Oracle Receivables & Collections
-
Strategy Management not changing strategies on errored or open tasksSummary Strategy Management not changing strategies on errored or open tasksContent We have many customers with open or errored tasks and we are unable to change strateg…