Collections Work Area
Discussion List
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Why Credit Memos are not displayed in Collections Dashboard > Transaction tab?Summary: Why Credit Memos are not displayed in Collections Dashboard > Transaction tab? Content (please ensure you mask any confidential information): Hi, We have create… -
how to disable change strategy button oracle fusionHow to disable change strategy button at Collection dashboard, oracle fusion cloudSauravS-Oracle 11 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
collection strategy is notSome old transaction was having older strategy assigned as per the previous setup , now i change the strategy in manage strategy assignment and then assign the strategy …
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Regarding oracle collection notesHi @Deepak Singal We have used third party tool to load collection notes into the system, among 100% of the date we are trying to load 12months data but unfortunately sy…User_O5PC5 11 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Unable to see "Created By" for Activities in Collections"Created By" is not being populated for the Activities created for a customer in the collections dashboard. What could be the reason or fix for this issue?Satish KT 11 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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API not available for updating AR Collection strategy taskSummary: Not able to update Collection Strategy task at transaction level. We want to update the collection strategy task status/start date/end date at transaction level…
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strategy work item error and it;s not moving to next work item taskI have assigned automatic strategy and in which 4 work item was assigned SOFT LETTER SOFT CALL MODERATE LETTER MOD CALL FINAL LETTER MANUL CALL After assigning strategy …charanjeet 23 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Strategy is not assignedWe have created – Scoring Strategy Completed, customer account profile base strategy assignment When we run collection processes, Refresh Receivables Transactions for Cu…
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Strategy assignment skipped as no valid Transaction segment assignmentAnyone knows how to overcome this error - Strategy assignment skipped as no valid Transaction segment assignment found while checking transaction Level Strategy for In a…Dhruvjoshi23 1 view 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections -
Does it mandatory to configure the mail server for dunning letter?Hi All, Does it mandatory to configure the mail server for dunning letter? Can we not use the oracle.com server, It works for invoice print and customers statement. Than…Gotham 2 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Receipt FBDI bank not appearingDear all Kindly find the below: 1 - Receivables - Create receipt in spreadsheet 2- Fill all my data ( the currency is EURO and the conversion type is user and the bank a… -
Cloud Adv Collections 24B (11.13.24.04.0)-How to change subject line & From Email on Dunning letterWe are using Oracle Fusion Cloud Applications 24B (11.13.24.04.0) How do we change the subject of Dunning lettes from "Collection Notification" to say, "Past Due Invoice…Sireesha Kumbhari 31 views 6 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is separate license required for sending the Dunning Letters in Oracle FusionSummary: We want to use the option of Send Dunning Letters, is there any Separate License required for sending Dunning Letters ? Or it is part of the Fusion Financials L…SaiJJJ-Oracle 141 views 12 comments 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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Dunning Letter is triggered even after Minimum Dunning Amount is setup at customer siteHi All, We have setup Minimum Dunning Amount as 10 for a customer site. This site has only one delinquent transaction with overdue amount is less than 10. But still Dunn…ch v l c s pavan kumar 61 views 4 comments 0 points Most recent by Carlo_M. Receivables & Collections
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Business Unit wise separate email signature and company logo for Dunning Letter emailRequirement is to have separate email signature for dunning letter email business unit wise. Standard oracle functionality: Email body and email signature is picked form…Hemanth Buccapatnam Tirumala 21 views 4 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections
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Notification for Broken Promise in Advanced CollectionsIs there any way, Notifications will be triggered for the Broken Promise in Advanced Collections?
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The Receivable Specialist is saved on the Receipt table as Resource IDSummary: The Receivable Specialist for a receipt is stored on the Receipt table(AR_CASH_RECEIPTS_ALL) as Resource_ID, i am writing a report to include this Receivable Sp…Nike Ek 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Is it possible to automatically Assign a Business Level within Advanced Collections?Summary: Is it possible to automatically Assign a Business Level within Advanced Collections Content (please ensure you mask any confidential information): Within the Co…Chipo Jakachira-Oracle 31 views 3 comments 0 points Most recent by charanjeet Receivables & Collections
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How to view the "To Date" value for sites in Collections > Communication tab > AddressesSummary: Although there is field ‘To Date’ available in the Collections >communication tab > addresses section > View > Columns > 'Show All' is selected, the to date val…Angela Panduranga-Oracle 61 views 7 comments 0 points Most recent by Angela Panduranga-Oracle Receivables & Collections
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Advanced Collection - notes - Buggy behaviorAdvanced Collection - Notes are not getting saved UNLESS user saves 2 times Problem Description --------------------------------------------------- We think this is a bu…Dhruvjoshi23 31 views 9 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to add DFF under Transaction tab in advance collection dashboardSummary: Need to add an DFF for the receipts under the transaction tab in advance collection module dashboard Content (please ensure you mask any confidential informatio…Ranjith C 71 views 11 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Collections Manager Dashboard in 24C/24DAs per the document below for 24C, it says Overview of Collections Manager Dashboard Do we have any new Collections Manager Dashboard feature introduced in 24C/24D? or a…Satish KT 51 views 3 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Add editable field in the Approval Notification for Dispute RequestSummary: Can we add any field or make the Disputes Reason as editable for the approvers who receives the Dispute Approval Notification, when the Dispute Request is creat…
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Routing Disputes Approvals to the Salespersons on the InvoiceIs it feasible to route the Disputes Approvals to the Salespersons mentioned on the AR Invoice. If yes, what is the solution? How can this be achieved?
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Initialize and Load Collections Metrics is running too longWe are in the process of enabling our collections module. We ran the following processes a. Refresh Receivables Transactions for Customer Account Summaries - Completed s…Wilson Chelakadan 15 views 6 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 116 views 3 comments 0 points Most recent by Akash Gaur Receivables & Collections
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Can we edit AR Transaction Collection Details page to display extra fieldsHello Team, we have a requirement to edit the AR collection Dashboard Invoice details page to bring extra information from Receivables work area like Sales Order Number,…Arpan Chowdhury 31 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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DFF Fields are not reflecting in the common lookups page.Hello Everyone, I am trying to create a DFF at common lookups, post deployment I am not able to find the context at lookup codes. Note: Flex field name: FND_LOOKUP_VALUE…
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Collections DashboardSummary: • The "Delinguent" box in Collection has a total of 653, but when we go to "Manage Resources" the total is 757. How to make sure that these totals are the same?…Anja Daugaard 11 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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How to process Autoapply receipt to transaction in oracleSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…