Collections Work Area
Discussion List
-
How to assign Collection Agent to a Collection ManagerSummary: We have multiple Collection Agents and multiple Collection Managers all operating in same Business Unit. However, how to restrict which Collection Manager acces… -
New record added via Manage Collectors does not appear on Manage Resources screenSummary: New record added via Manage Collectors does not appear on Manage Resources screen Content (required): Hi, A new record has been added into the "Manage Collector…
-
What contact is shown on the Collections Dashboard?Summary: Need to understand what is the contact displayed on the Collections Dashboard under the Delinquent Customers infotile Content (required): On the Oracle Fusion C…Silvia Damiani-Oracle 41 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
How Cybersource Payment Gateway works with Oracle Fusion AR payments including Transaction failuresSummary: We have successfully configured CyberSource payment gateway/Integration with Oracle Fusion. We still have doubt how Cybersource is going to handle negative case…
-
How Can We Create the Dunning PDF, Without Actually Printing the file?Summary: How Can We Create the Dunning PDF, Without Actually Printing the file? Content (required): Currently not able to find the option to stop the Dunnings not to be …Khaleel Hussain Shaik 21 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
SQL to find Automatic Collections Transaction Strategy Tasks with "To Be Created" statusSummary: SQL to find Automatic Collections Transaction Strategy Tasks with "To Be Completed" status Content (required): Hi, Looking here, at Strategy Tasks for a sample …
-
How to update collectors in bulk for the customers?Summary: I believe, in manage resources section, I can update collectors for customers only for delinquent customers. Because it only shows delinquent customers. But is …
-
How can we create our own Scoring formulas using seeded Predelinquency data points?.Summary: How can we create our own Scoring formulas using seeded Predelinquency data points?. If you have worked on the same, could you please assist to understand the r…NITHIN TP-Oracle 31 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
Promise to Pay - InstallmentsContent If a customer has an invoice due for $5000 and we have created a promise, to pay 1000 this month, 1000 next month September, 1000 in october, 1000 in november, 1…Kanika Mahajan 57 views 1 comment 1 point Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
Change Strategy button is greyed out for a transaction and working for other transactionsContent Change Strategy button is greyed out for a transaction and working for other transactions.Kanika Mahajan 45 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
-
Can we change the change the parameters from the collections dashboard with other ones?Summary: Collections dashboard customer identification Content (required): Because it is not very clear for the users which site of the customer appears in the Collectio…Cristina 21 views 1 comment 1 point Most recent by Daniel Stanislav-Oracle Receivables & Collections
-
Can we view non delinquent customers also on collections dashboard?Summary: Can we view non delinquent customers also on collections dashboard ? Content (required): Able to view both delinquent and non delinquent customers on collection…Meenal Dongle 31 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
Why does the Delinquent Customers info tile show non delinquent customers?Summary: Delinquent Customers info tile in Advanced Collections Work Area shows non delinquent customers Content (required): Our client implements collections strategies…Silvia Damiani-Oracle 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
How I configure layout and send automatically notifications on collections module?Summary: Content (required): Version (include the version you are using, if applicable): 21C Code Snippet (add any code snippets that support your topic, if applicable):Alex Pagliarini - Ninecon 31 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Can we send Dunning Letters based on country specific Customer's?Summary: Hi Team, Client has a requirement of sending Dunning Letters, but condition is China Customers should receive letter in Chinese language & for overseas customer…
-
Custom BI report - burstingSummary Bursting a consolidated customer statement (AR)Content Hi, We have created a custom BI report by using AR transactions and receipts table, and would like send a …Sathya Kannan 65 views 2 comments 1 point Most recent by Anders W. Langholm Receivables & Collections
-
Can we use credit score/rating/classification in Collections scoringSummary: 23A contained update CREDIT SCORE ADDITION TO COLLECTIONS CUSTOMER PROFILES, can we use this data in Collections scoring Content (required): We would like to ut…
-
Fusion Advance Collections Setup Implementation DocumentsSummary: Need the Advance Collections Setup Implementation Documents Content (required): Need the Advance Collections Setup Implementation Documents Version (include the…
-
How to disable strategies in advanced collections completely?Summary: We have enabled collection method : Dunning plan as we intend to only send dunning letters based on aging. But I see that the strategy assignment to customers c…Vaishal 51 views 5 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
Import collection strategyHi, Do we have an API or import template to import Strategy Group, strategy and tasks as per the attached screen shot? Please check and let me know. Thanks, Ravi Kumar
-
Why 'Send Dunning Letters' sometimes does not pick delinquent transactions?Summary: Dunning letter doesnt get generated for delinquent transactions. Content (required): I have disabled feature - 'Collections Scoring and Strategy Assignments by …Vaishal 31 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
-
Is it possible to filter by contact number on the promise dashboard?Summary: The customer need to filter by contact number when he is checking the promise because he want to call the clients who broken their promise. Content (required): …Romina Grimaldi 31 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections
-
Customization of Collections Aging by Collector 7 Bucket ReportSummary:- I am customizing Oracle fusion seeded report "Collections Aging by Collector 7 Bucket Report" In which I Need to add Invoice_date in this report as one column.…Shraddhha Namde 84 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
-
How does the score get calculated on collection dashboard - Deliquencies?Summary: We are implementing collections for our client. When delinquencies are marked for transactions, they show up in collections dashboard. However, we do not see an…Vaishal 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
How to update the Promises in Collections to Broken PromisesSummary: Promises not updating to Broken in Dashboard after the grace date has passed Content (required): I am testing Broken Promises. I set the grace days in Collectio…
-
How To Migrate collection Notes in oracle FusionSummary: We want to migrate collections notes on collections workbench area . Is there are way where we can migrate those notes. Content (required): Version (include the…Harshit_Pandya 61 views 5 comments 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
-
Decoupling Finance Account Number from Account Number shared with CustomerSummary: Due to current ERP limitations on moving an existing account to a new party, the ERP users have only one choice that is to inactivate the account, lose the abil…Vasuki Kodaganti 41 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
-
Why does the Dunning Letters have Duplicate Records for each TransactionSummary: When we are sending Dunning Letters to the Customer Contacts of Business Unit A The Standard Dunning Letter is displaying Duplicate Lines for a single Invoice. …JV1111111 32 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
-
Cancel the strategy task in ErrorSummary: If a task is cancelled which is errored out (say automatic task such as send dunning letter) because the customer contact does not have an email or dunning resp…Karthik Karanth-Oracle 94 views 9 comments 0 points Most recent by Satya N Makena Receivables & Collections -
Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 61 views 2 comments 0 points Most recent by Luljeta Gjergji Receivables & Collections