Collections Work Area
Discussion List
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Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 9 views 1 comment 0 points Most recent by Balakrishna Sivappagari Receivables & Collections -
Third party collections processSummary: Scenario: We are using advance collection for doing inhouse collection. In case team is not able to collect in specific duration - requirement is to transfer co…
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Business Level at Collections Dashboard not getting defaultedSummary: Business Level on Collection Dashboard defaults to Null irrespective of the setup Content (required): The collections preferences is configured at Site level an…pawan.k.tallam-Oracle 21 views 2 comments 0 points Most recent by Sharath Jayanna-Oracle Receivables & Collections
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Working deeplinks/OTBI drill down for CollectionsSummary: Has anyone managed to get the following collections deeplinks to work: Collections (AR_TRANSACTION,PAY) Collections (AR_TRANSACTION,PROMISE) Collections (IEX_CU…User_QALY3 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
Collections Transaction Default Business Unit InquirySummary: Can we setup what default Business Unit that should show or display first on the Collections - Transaction Tab? Our Client has multiple Business Unit assigned t…Tsikoy Caringal 12 views 2 comments 0 points Most recent by Tsikoy Caringal Receivables & Collections
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Can we add all customers display under each Collector in Manage Resource even though not delinquent?Summary: Our client wants to show all customers under their Collector Agent on the Manage Resources Page. As of now, the only customers that is showing are the delinquen…Tsikoy Caringal 11 views 2 comments 0 points Most recent by Tsikoy Caringal Receivables & Collections
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Not pass due transactions are in delinquent statusHi We have an old invoice and the installments have been updated to different due date. When we checked on Collection, one installment which have day late -5 has delinqu…
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Default project number in Collection workbenchSummary: Has anyone managed to populate project number in Collection Workbench generated via project billing module in Oracle Receivables and Collections Cloud. I have n…Raj Mohanraju FRNT 11 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How do you change the dunning level on a staged dunning letterSummary: How do you change the dunning level on a staged dunning letter / where to change this? Content (required): I 12.1.3 it was possible in the Collections Agent wor…Support at OESS 11 views 2 comments 0 points Most recent by Support at OESS Receivables & Collections
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Collections and Strategies ConfigSummary: Collections and Strategies Config Content (required): Hi All Our client has asked the following questions regarding Collections that have been implemented recen…SarahL 11 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Remove a Strategy Task and update customers in bulkSummary: Remove strategy Task called Go Live Review Content (required): We have a strategy Task called Go Live Review which was created to stop dunning letters being sen…SarahL 1 view 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Collector escalation process in Advance collectionSummary: Hello Everyone, Would like to know any Escalation process for Collector is present in Advance collection Module? In case, The Collector has not performed the as…Nidhi Choudhary-69413 21 views 2 comments 0 points Most recent by Nidhi Choudhary-69413 Receivables & Collections
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Can we skip a step in Staged Dunning?Summary: Hi It is possible to skip a step for an individual invoice in Staged Dunning? Say an invoice is at dunning step 2 and we want that invoice the send dunning 4 ne…Bo Tøpgaard 11 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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All collectors should see all delinquent customer?Summary: How do I let all collectors see all delinquent customer? Content (required): Version (include the version you are using, if applicable): Code Snippet (add any c…Bo Tøpgaard 1 view 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Need to display customer name in a DFFSummary: Unable to display customer name in the DFF due to column length Content (required): When trying to link customer name value set to a segment in the DFF it retur…
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Newly created deliquent customers not showing in the Collections WorkbenchSummary: Hi Experts, I created new customer and created few overdue invoices in AR. Assigned the customer with the newly created collector and business level as well. su…Balakrishna Sivappagari 22 views 2 comments 0 points Most recent by Balakrishna Sivappagari Receivables & Collections
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Business Unit on CollectionsHi everyone We have 2 Business Units, on Collections screen - a user can select only 1 Business Unit. Can you please advise where can I set to make this user see 2 Busin…
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Homepage for Collections is not showing data...However I can see many delinquent invoicesSummary: Why is the dashboard showing 0 delinquent invoices, when I can see delinquent invoices for a customer: Account: I have started these processes several times: 1 …
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Advance collection Cloud documentationSummary: Hello Everyone, can someone share whitepaper and implementation document for Oracle Cloud Advance collection Content (required): Version (include the version yo…Nidhi Choudhary-69413 31 views 3 comments 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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System not triggering 2nd staged dunning letter by using different templateSummary: I have configured staged dunning in one business. System send first letter by using soft template. I processed few more transactions for same customer. System s…
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SQL Select Query to Oracle SaaS TablesSummary Aside from OTBI, BIP or BI Analysis - is there another way to query-select SaaS Tables? Like an Oracle-provided Tool or 3rd Party ApplicationContent Hello, Aside… -
Can we create collection notes if we do not have advanced collection license ?Summary: Client does not have advanced collections license. Can we record & view notes on the customer level? Content (required): Version (include the version you are us…
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how can use receipt batch number in oracle fusion using SOAP?Summary: how can use receipt batch number in oracle fusion using SOAP Content (required): In our project implementation we need to create integration from external trans… -
How actualize in customer receipts the Receipt Batch Number using SOAPSummary: How actualize in customer receipts the Receipt Batch Number using SOAP Content (required): We using now SOAP to create the Standard Receipts but in when in in o…
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What contact is shown on the Collections Dashboard?Summary: Need to understand what is the contact displayed on the Collections Dashboard under the Delinquent Customers infotile Content (required): On the Oracle Fusion C…Silvia Damiani-Oracle 1 view 0 comments 0 points Started by Silvia Damiani-Oracle Receivables & Collections
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Aged or Staged dunning configuration?Summary: We want to include all overdue transactions in the dunning letters being sent. And also not send dunning letters each time "send dunning letters" is run. Conten… -
Custom Collections Agent RoleSummary: what is the Privilege to remove/Grey out the Profile Tab and Promise and Adjust Button from the Collections Agent Role at the Customer Site level Navigation : C…
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Bankruptcy request pending approval without receiving approval notificationSummary: Hi Experts, My Bankruptcy requests initiated in Collections for a customer has been pending with no notification received to approve the bankruptcy request. I h…
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Manage Aging MethodsSummary: Hi Team, Below is my client requirement for Aging Methods as they are 13 buckets. But in the application, I am not able to create 13 buckets and it is allowing …
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Can we change the change the parameters from the collections dashboard with other ones?Summary: Collections dashboard customer identification Content (required): Because it is not very clear for the users which site of the customer appears in the Collectio…