Collections Work Area
Discussion List
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Is separate license required for sending the Dunning Letters in Oracle FusionSummary: We want to use the option of Send Dunning Letters, is there any Separate License required for sending Dunning Letters ? Or it is part of the Fusion Financials L…SaiJJJ-Oracle 125 views 12 comments 0 points Most recent by Ashwin M-Oracle Receivables & Collections -
Accounting for Credit Memo Disputes in Oracle FusionClient uses SLA derived from the following fields, to generate accounting entries for Revenue for the AR Transactions Transaction Source Name, TRX_LINE_ATTR6, TRX_LINE_A…
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Cloud Adv Collections 24B (11.13.24.04.0)-How to change subject line & From Email on Dunning letterWe are using Oracle Fusion Cloud Applications 24B (11.13.24.04.0) How do we change the subject of Dunning lettes from "Collection Notification" to say, "Past Due Invoice…Sireesha Kumbhari 17 views 2 comments 0 points Most recent by Sireesha Kumbhari Receivables & Collections
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Dunning Letter is triggered even after Minimum Dunning Amount is setup at customer siteHi All, We have setup Minimum Dunning Amount as 10 for a customer site. This site has only one delinquent transaction with overdue amount is less than 10. But still Dunn…ch v l c s pavan kumar 66 views 4 comments 0 points Most recent by Carlo_M. Receivables & Collections
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Business Unit wise separate email signature and company logo for Dunning Letter emailRequirement is to have separate email signature for dunning letter email business unit wise. Standard oracle functionality: Email body and email signature is picked form…Hemanth Buccapatnam Tirumala 18 views 4 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections
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Update strategies after being in useSummary: Hi I'm supporting a high edu client, I've configured many Strategies Groups (which is Enabled and In-Use) , Now, business requires to stop strategies group task…
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Notification for Broken Promise in Advanced CollectionsIs there any way, Notifications will be triggered for the Broken Promise in Advanced Collections?
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Strategy is not assignedWe have created – Scoring Strategy Completed, customer account profile base strategy assignment When we run collection processes, Refresh Receivables Transactions for Cu… -
The Receivable Specialist is saved on the Receipt table as Resource IDSummary: The Receivable Specialist for a receipt is stored on the Receipt table(AR_CASH_RECEIPTS_ALL) as Resource_ID, i am writing a report to include this Receivable Sp…Nike Ek 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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strategy work item error and it;s not moving to next work item taskI have assigned automatic strategy and in which 4 work item was assigned SOFT LETTER SOFT CALL MODERATE LETTER MOD CALL FINAL LETTER MANUL CALL After assigning strategy …
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Project based CollectionSummary: We are a project-based company. We are implementing Oracle PPM and Finance including Collections. Does Oracle collection project based? Does it allow tracking o…
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Is it possible to automatically Assign a Business Level within Advanced Collections?Summary: Is it possible to automatically Assign a Business Level within Advanced Collections Content (please ensure you mask any confidential information): Within the Co…Chipo Jakachira-Oracle 35 views 3 comments 0 points Most recent by charanjeet Receivables & Collections
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Is it possible to have multiple dunning letter email body?Requirement is that to have multiple dunning letter email body. Email body would be configured in "Manage Collections Preferences". But is it possible to have different …Hemanth Buccapatnam Tirumala 14 views 0 comments 0 points Started by Hemanth Buccapatnam Tirumala Receivables & Collections
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How to view the "To Date" value for sites in Collections > Communication tab > AddressesSummary: Although there is field ‘To Date’ available in the Collections >communication tab > addresses section > View > Columns > 'Show All' is selected, the to date val…Angela Panduranga-Oracle 63 views 7 comments 0 points Most recent by Angela Panduranga-Oracle Receivables & Collections
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Advanced Collection - notes - Buggy behaviorAdvanced Collection - Notes are not getting saved UNLESS user saves 2 times Problem Description --------------------------------------------------- We think this is a bu…Dhruvjoshi23 36 views 9 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
How to add DFF under Transaction tab in advance collection dashboardSummary: Need to add an DFF for the receipts under the transaction tab in advance collection module dashboard Content (please ensure you mask any confidential informatio…Ranjith C 52 views 11 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Collections Manager Dashboard in 24C/24DAs per the document below for 24C, it says Overview of Collections Manager Dashboard Do we have any new Collections Manager Dashboard feature introduced in 24C/24D? or a…Satish KT 42 views 3 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Add editable field in the Approval Notification for Dispute RequestSummary: Can we add any field or make the Disputes Reason as editable for the approvers who receives the Dispute Approval Notification, when the Dispute Request is creat…
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Routing Disputes Approvals to the Salespersons on the InvoiceIs it feasible to route the Disputes Approvals to the Salespersons mentioned on the AR Invoice. If yes, what is the solution? How can this be achieved?
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Initialize and Load Collections Metrics is running too longWe are in the process of enabling our collections module. We ran the following processes a. Refresh Receivables Transactions for Customer Account Summaries - Completed s…Wilson Chelakadan 20 views 6 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 74 views 3 comments 0 points Most recent by Akash Gaur Receivables & Collections
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Can we edit AR Transaction Collection Details page to display extra fieldsHello Team, we have a requirement to edit the AR collection Dashboard Invoice details page to bring extra information from Receivables work area like Sales Order Number,…Arpan Chowdhury 34 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Add one note to multiple transactionsSummary: Is it possible to add one note to multiple transactions on the collection dashboard Content (please ensure you mask any confidential information): Is it possibl…
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Approvals for Credit Memo DisputesSummary: Approvals for Credit Memo Disputes Content (please ensure you mask any confidential information): We need to define 2 Level Approval Groups, Approval rulesets f…
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DFF Fields are not reflecting in the common lookups page.Hello Everyone, I am trying to create a DFF at common lookups, post deployment I am not able to find the context at lookup codes. Note: Flex field name: FND_LOOKUP_VALUE…
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Collections DashboardSummary: • The "Delinguent" box in Collection has a total of 653, but when we go to "Manage Resources" the total is 757. How to make sure that these totals are the same?…Anja Daugaard 11 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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How to process Autoapply receipt to transaction in oracleSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Shivaprasad ACSE 13 views 3 comments 0 points Most recent by Shivaprasad ACSE Receivables & Collections
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Miscellaneous Receipts erroring out due to Percentage issueSummary: There is an issue with AIF miscellaneous receipts created by the collection team. These receipts often include negative line items for adjustments related to pr…
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How To Migrate collection Notes in oracle FusionSummary: We want to migrate collections notes on collections workbench area . Is there are way where we can migrate those notes. Content (required): Version (include the…Harshit_Pandya 114 views 6 comments 0 points Most recent by Savir Bansal -Trinamix Receivables & Collections
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Capture Historical Correspondence details and Notes for New ImplementationOne of our Client is Implementing Advanced Collections, and they want to capture couple of details from the legacy system Capture Historical Correspondence Details sent …Sharath Jayanna-Oracle 11 views 2 comments 0 points Most recent by Savir Bansal -Trinamix Receivables & Collections