HCM Skill
Discussion List
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Personal & Employement related querries issue in ODASummary: Hello Experts, When a user, manager, HR/admin with thier respective ODA roles try to search queries related to "Personal and employement info", the ODA responds… -
Chatbot Feedback & Reporting possibilities of it.How can we enable feedback for Chatbot after every conversation with the user? We would like to know the possible ways to implement the same. Currently we have come acro…
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when clicked on Email, opening two windows one is blank google chrome and other is outlook window.Summary: when we click on Email Adress link as a answer for the question "show me my email" it is opening two windows. Content (required): We need only outlook window to… -
How do I route errors to an appropriate responseSummary: We are in the process of testing the digital assistant and for the most part it is OK. When we get errors though the BOT seems to route the utterance to the exp… -
Retrieve RESTAPI JSON selected attributes in digital assistantSummary: Hi Experts, We are configuring a custom skill in ODA (Oracle digital assistant) in the builder flow we have configured a REST-API call which gives output in JSO… -
How easy is it to set up ODA to interact with absence (request, approve, query) on 24c?Summary: From its "out of the box" state, is this a relatively painless configuration? Content (please ensure you mask any confidential information): I'd like to exploit…
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how to change the wording in the ODA response promptSummary: Hi all, We are looking for a way to change a term in ODA response as we prefer. In the existing response, there is a hyperlink named "Schedule time-off" Instead…
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In Oracle Digital Assistant (ODA), how do we restrict a skills or intent for specific country usersSummary: In Oracle Digital Assistant (ODA), how do we restrict a skills or intent for specific country users ? As per the requirement, Absence Management is implemented …Abhay Subhash Damle 81 views 3 comments 0 points Most recent by Oguri Rama Yogaiah Digital Assistant -
HCM Assistant Learning Path 1 - Config (Getting Started)SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentWatching Time: 27 minutes (https://blogs.oracle.com/fusionhcmcoe… -
Can ODA respond to employee questions by reading from policy documents(knowledge article)?Can ODA respond to employee questions by reading from policy documents. For example, employee asking how much leave can be carried forward. And then ODA looks at employe…
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Can we enable language other than English in ODA for HCM Skill. Is it available out of box?Can we enable language other than English (e.g. Portuguese) in ODA for HCM Skill. Is it available out of box?
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Knowledge Search Links from ODA Opens Classic Page instead of Redwood UXSummary: When using the knowledge search functionality through ODA, the classic pages are being displayed when the user clicks on "Open Link" from the search results dis… -
ODA Redwood Support (SaaS) HCM Implementation Project - Release 24 A thru 24 CSummary: We are looking for a business release notes that explains the Oracle Digital Assistant (ODA) functionality support in REDWOOD UI on the HCM transaction pages. W… -
list of delivered HCM V2 skills and intentsSummary: Can i find a list of delivered out of the box intents and skills for HCM V2 FDA ? Content (please ensure you mask any confidential information): Version (includ…Mostafa Hatata 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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ODA unable to provide link to view team's performance for Line ManagerSummary: ODA is unable to provide link to view team's performance for Line Manager. The line manager is able to access it via My Team > Career and Performance > Evaluate…
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How to change the request for tax documents from ODA to be Canadian customer centric?Summary: How to change the request for tax documents from ODA to be Canadian customer centric? Currently the HCM skill provides the links to review Year end documents fo…
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Line Manager should be restricted for Hire an Employee (Tasks) should prompt response Not AccessibleSummary: In Digital Assistant Chatbot - responses (output) - Line Manger abstract, custom roles when type command "Hire an Employee" should be restricted to access Tasks…Ravi Chandra HCM Implementation 65 views 11 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant
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Role Base AccessIs it possible to restrict Skill by role wise for Example : If ABC logs in, he should be able to view basic information like payslip, raising expense claim , not Approva…Sandeep Nihalani 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Should We Create Intent or Q&A to answer Employees Questions?We want to use ODA to answer employees' questions regarding HR Policies, should we create Intents or Q&A based on the Approved HR Policy we have? Which way will produce …
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How to add an option to Exit Conversation after each response or flow?Summary and Content: As per business requirement, we are checking feasibility to add an option after each flow ends. This option will help users to navigate to the initi…Vinay Mahajan 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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In HCM ODA, error while fetching project details.Summary: While Enter the phrase related to project management it shows "I don't recognize your account information. Please check your username and password and sign in a…
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How can we implement Sentiment Analysis in Oracle Digital Assistant (ODA)?Hello there. We are currently exploring the ways to implement sentiment analysis in Oracle Digital Assistant. Currently what we are doing is we are exploring a way to fi… -
ODA Response - Open URL within response in new windowSummary: Hello - We have an ODA response that uses an a href tag to link the user out to a website. The challenge we are facing is that this new window isn't full size a…
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When we click on Clock in or out hyperlink in chat bot an empty page is opening.Summary: Hi Team, When we click on Clock in or out hyperlink in chat bot an empty page is opening. Please find below screen shot. Content (please ensure you mask any con…Dharma88 21 views 5 comments 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Error: "The service limit for embedded custom component service deployments has been exceeded."Summary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content "The service limit for embedded custom component service deploy…Dr Surlina Yin-Oracle 76 views 2 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Delete Skill from ODAWe have enabled Standard ODA for SaaS customer and Customer has only HCM Modules but standard ODA is also showing other modules skills like Expense , Finance skill, how …
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Push notification to update Career PreferencesSummary: We would like to push a poll to employees to update their Career preferences Content (please ensure you mask any confidential information): Could anyone please …
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How to Enable Notification\popups on Digital AssistantSummary: Hi Team, We are enabling the Oracle Digital Assistant in the system and we need to enable one popup notification to employees when they log in to the system and…
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Hide suggestions from Oracle Digital AssistantSummary: Hello Experts, We have a requirement to hide a specific suggested question from the "things you can do" on Oracle Digital Assistant. Can this be done? For examp…
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Get my Employee NumberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Users …Dr Surlina Yin-Oracle 21 views 0 comments 2 points Started by Dr Surlina Yin-Oracle Digital Assistant