Benefits Configuration
Discussion List
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Redwood: Guided Journeys Not Visible on Mobile App for Benefits Self Service PagesSummary: We have Guided Journeys created and configured, and they are attached to Benefits Self Service pages built using VBCS (Redwood UI). However, the VBCS page to wh… -
Can we have suspension setup when the pending action is optional?Summary: Hi, is it possible to make enrollment certification optional when a suspension/interim setup is in place? How would this differ from a mandatory certification? … -
Default enrollment and coverage in one plan based off enrollment and coverage on another planSummary: I have a requirement where I need to have the enrollments and coverage in one plan (with 3 applicable options and 1 waive option) be triggered by the enrollment… -
Age changed is detected when Evaluate Scheduled Event Participation is processedSummary: Age changed life event is detected even when the parameter to Detect Temporal events is set to None,when running Open Enrollment ess job. Could you please sugge…
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Redwood benefits - when clicking unenroll, plan does not default to waiveSummary: Currently we have a few plans set up so that when an employee unenrolls from the plan, it automatically enrolls them in Waive (like Medical, Dental, etc.). In R… -
Close pending action items using HDL after the life event has been closedSummary: Ability to close pending actions once the life event has been closed Content (please ensure you mask any confidential information): Hi everyone, We are having a…
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Employee + Children option displayed even, when child is over age 26Summary: Hello Team, We have a requirement where dependents who are over the maximum age limit of 26 should not make an employee eligible for the Employee + Children cov…
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Is to possible to edit the "Decline Legal Disclaimer?" pop-up text?Summary: I have a request to update the wording in the "Decline Legal Disclaimer pop-up" text that appears if you click on Decline on the Enrollment Authorization: I am …
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26D Redwood: Redwood Experience for Rate and Coverage User ValuesHi Teams, Seems that Rate and Coverages is not working? and how can we differentiate standard and variable rates using this new feature? Or this can only use updating th… -
Default Enrollment: default Waive plan unless enrolled in a specific plan (Medical plan type)Hello Experts, We have the below requirement for the upcoming annual enrollment Requirement For Annual Enrollment effective 01-Jan-2027, the Medical plan type (maximum 1…
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Fast Formula type Enrollment Certification Required Not triggering at the time of enrollmentSummary: Enrollment certification required Fast formula is not triggering at the time of enrollment submission. The requirement is when the coverage amount selected duri…
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Open enrollment Medical plan is defaulted to current but changes plans and now is enrolled in bothSummary: Open Enrollment is set for Medical, Dental and Vision to carry over current enrollments - new default current same enrollment but default rate turned on. The em…
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Hide Drag-and-Drop Area in Benefits Attachment SectionSummary: We are using Oracle Fusion Benefits and have document upload requirements during enrollment (e.g., Evidence of Insurability) On the attachment page, users see a…
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Benefits Default Enrollment Process - Dependent does not Carry ForwordHi Team, We are experiencing an issue with the Default Enrollment process when a child ages out. We are using the Default Enrollment Fast Formula (FF) at the plan level …
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Benefits Enrollment Summary Page showing annual amount in place of Pay Period amountThe benefits enrollment pages are showing Annual amount in place of Pay Period amount while enrolling for plan. The config for rate display is correct. How to fix this? … -
Dependent Certification Required FF - Certification Remains After Employee Changes EnrollmentSummary: Hi Everyone, We have a Dependent Certification Required Fast Formula that triggers a certification when an employee enrolls a Spouse or Domestic Partner in a me…
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Is there a way to add the Dependent Name in the BEN_DOCUMENT_APPROVAL alert?Summary: We are using the "Document approved or rejected" (BEN_DOCUMENT_APPROVAL) event alert for Open Enrollment this year as we're now requiring proof for dependents. …
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Restrict Changing Contact Type if contact is enrolled in BenefitsHello Experts, We have a business requirement where we want to restrict the Edit Access for the contacts who are enrolled in Benefits of the employee on the Before You E…
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How to automatically de-enroll dependent whose date of death has been populated ?Summary: Hi, We've a requirement when an employee populates the "Date of Death" field for a dependent, a life event should automatically trigger and the dependent should…
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Restrict Spouse to be designated as dependent if they work in the same organizationSummary: We have a requirement to restrict the spouse to be designated in the Benefits Plan as a dependent in employee's record, if the spouse is also an employee in the…
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How to Restore an Unrestricted Life Event After Running Back Out Unrestricted Life Events by MistakeWe accidentally ran the scheduled process Back Out Unrestricted Life Events for a participant and reverted an Unrestricted life event that should have remained active/pr… -
Life Event name expression for Alert ComposerIn the seeded alert composer, we have an expression "${event_name}", which is suppoed to pull the life event name, but it is pulling the "Life Event Instruction Text" in…
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Getting error when trying to disable beneficiary set upWhen tried to disable the beneficiary set up for existing medical plan effective from 1/1/25 getting below error. You can't deselect the Allow self to be designated as b…
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Default Enrollment and Automatic EnrollmentWe have 2 Benefit Plans. Medical Plan with 3 options, each option for different set of employees, options align with their positions. customer wants all 3 options to def…
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Flex Credit Calculation based on Benefit plan selection not working with Post Enrollment CalculationHi we have setup a Flex Credit program in the Oracle Cloud Benefits system. Our Flex credits are based on Bargaining unit , The Plan employee selects and option Selected…
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how to use management level on Job in eligibility profileSummary: Hi All, We have a requirement to create eligibility profile based on management level on Job. IF anyone has done same requirement can you share the approach or …
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Issue with Collapse Configuration Fast Formula not Processing for Collapsing Event RuleSummary: Collapse Event Fast Formula to collapse several life events created during the processing HR Global Transfer does not process. Content (required): NOTE: Used th… -
Processing New Hire life event and Open enrollment for December New hiresSummary: Process New Hire life event and Open enrollment for December New hires Content (please ensure you mask any confidential information): We have our Medical and De…
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Life Events for Death of Dependents (Only Children+Spouse)- Using Related Person ChangesSummary: Hi Team, We are creating a new Life event Death of Dependent(Only Spouse and Children) We are trying to achieve this by using Related Person Changes -Data Chang…
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Coverage start date on enrollment submission dateOur client has a requirement that If Life event occurred/processed date is 1 Jan 2026 and till 31 Jan 2026 30 days window. Employee submits enrollments on 15 Jan 2026 is…