Benefits Configuration
Discussion List
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seeded pending action alert is erroring outSummary: Seeded Pending action Alert is giving error,It was working fine till 25D Content (please ensure you mask any confidential information): Version (include the ver… -
ACA Implementation helpSummary: Hi All, We are in implementation phase and I’m reaching out for some guidance on setting up ACA reporting. As per requirement, employee ACA eligibility based on…
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Dependent designation is removed for each life eventThe Dependent designations are getting erased for each life event. How to carry forward the dependent designation to the next life event
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Employee was not able to enroll into the Benefits from Employee Self Service PageSummary: Hello, We are using Seeded Employee role, but the employee was not able to "Enroll" into the Benefits from Employee Self Service Page. We can see that Enrollmen…
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Document requirement not for employee only for AdminSummary Requirement is that the EOI Document pending action should be available only to Admin but not employee. Content (please ensure you mask any confidential informat…
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Retirement Savings Plan Not Persisting for Active E Records After Life Event ProcessingWe are working to ensure that any individual with an active “E” record remains eligible to participate in one of our retirement savings plans. This population primarily …
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Ability to add link to vendor website/add verbiage for employeeSummary: Enrollment certificate has been set up. The Employee can add certificate and /URL. Can we add verbiage to display to employees when they are adding certificate?…
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Does anyone have a template of a Spark 2.0 File for 401K 403b to TPASummary: We are new to Cloud and looking to see if anyone is willing to share their Spark 2.0 Data model with us to send to our 403b TPA TIAA. Content (please ensure you…
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Fast formula on benefits coverage limitI need to have a formula for the maximum coverage amount the employee is entering as part of the enrollment process. The employee cannot enter an amount more than half o…
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Interim Coverage Displays After Election Change to Decline (EOI Scenario)Summary: We have a Supplemental Life configuration where: Elections above Guaranteed Issue (GI) require EOI When a user elects above GI, the system assigns interim cover…
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Life events not triggering when assignment and salary changes are loaded through HDL file.Summary: When we're trying to load assignment, salary, address changes via HDL loader, Benefit Life Events aren't triggering. Content (please ensure you mask any confide…
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Benefits Alerts not triggering notification nor emailSummary: We are on 25C and have a requirement to notify employees when they have an enrollment window for any admin or self service life events. Once an emp reports a se…
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Is there an option to close Required benefits pending action that suspends enrollmentsSummary: We have a waive plan that requires document to be uploaded (Proof of other insurance) for medical plan. this action suspends the enrollment. Many times employee…
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In Benefits Under ME Tile not Showing the Your Benefits Tile ?Summary: Is the Benefits Under ME tile not showing the Your Benefits tile? Even though we enabled sandbox and EL expression and wrote the condition as YES, we are still …
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Redwood Benefits Relationship ErrorSummary: We have enabled Redwood experience for Benefits. While accessing the Benefits Relationship page, we are getting the following error " You don't have permission …
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Missing Rate Details When Eligible for Multiple ProgramsSummary: Hello, Has anyone in the community experienced this issue and found a solution? Rate details are not displaying for plans on the enrollment pages when a partici…
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Benefit admin approval after employee submitsSummary: Benefit Administrator review and approval for life event after employee submits changes in ESS. Content (please ensure you mask any confidential information): I… -
Renaming existing participant enrollment certificate typeSummary: Hi All, we've renamed the "Enrollment document" enrollment certificate to MED D Enrollment document through the Manage benefits lookup "BEN_ENRT_CTFN_TYP." This…
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Not triggering notification when recipient mail expression is set in Alert composerThere is a requirement to set the alert notification for the Alert type:'Open enrollment reminder'. While using the below expression, the mail is not getting triggered. …
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HSA Employer Contribution mis-calculatingSummary: When a Life Event is triggered mid-year, the Employer HSA contribution is not calculating correctly but the Employee HSA contribution is. Content (please ensure…
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Coverage amount calculation FF giving rounding issue at the endSummary: For basic life insurance plan coverages we have custom FF to calculate the coverage amount. The logic is as follow. Formula type : Coverage amount calculation. …
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Employee unable to upload Benefits certification document through self serviceSummary: Employee cannot upload document in pending action through self service. The document can be uploaded through Self Service Document Records but not through pendi…
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Is there a way to set-up an HSA so that the number of pay periods could be individually selected.Summary Can you set up an HSA so that the person can pick the number of pay periods they want the amount deducted.Content We have our HSA set up where the employee enter…
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Life event triggers when value is added to field created by DFF but not when loaded through HDLSummary: We have a Life event trigger that is triggering on manual update of the field but not when loaded through HDL. This field is deployed through a DFF. Content (pl…
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How to handle a returned check in Benefits Billing?Summary: Hello experts, I'm reviewing Benefits Billing functionality for the first time and looking for feedback and experiences in handling returned checks. Any recomme… -
Not Change election in the same life eventSummary: Community, please help me. We have the following scenario: a life event is generated that allows enrollment in a plan. The user enrolls today, and the administr…
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Best practice for Using TIN and National Identifier section for ContactsSummary: Hi, Need a little clarity on TIN and National Identifier section usage in family and emergency contact information page and in people to cover page. Before redw…
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Flex Credits - employee can choose an amount more than allocatedEmployee is allocated flex credits based on Salary. Even though Allow Overspending Checkbox is unchecked in the configuration, the employee can choose an amount more tha… -
Override Employee on a Monthly Benefit Usage RequestSummary: We currently have a benefit that can be used monthly by employees. Each time the benefit is used, a request or enrollment transaction is generated. Our business…
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Employees not able to add dependents when electing benefitsSummary: I know this question has been asked before, and I followed the advice on the Accepted Answer but it didn't change anything so I'm asking again. We have several …