Benefits Employee Self Service
Discussion List
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Global Transfer Life event default enrollment setupHello, We have a below requirement from the client, try to understand on how to achieve this using seeded functionality on Benefits. Eligibility depends on the Business … -
How Can we Hide/Edit the Total Cost Per Pay Period in Benefits Redwood ESS PagesSummary: We need to Customize the Benefits Plan enrollment & Summary where we want to hide the "Total Cost" in redwood page, Can anyone share the steps and VBS setup to …
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How to display employee plan costs and employer contributions in Self-Service enrollment?Summary: We are unable to see the “Details” button for benefit plans in the employee Self-Service portal. Content (please ensure you mask any confidential information): … -
review employee resources for uploading benefit guide documentsSummary: Hi. We have a requirement where we want to upload benefit guide document for the employees to review before they can make enrollments. I see we have Review empl…
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Can we hide the pending actions-Close Past Optional Action Items Bulk?Summary: Our requirement is can we hide the close past optional action items bulk button under pending actions? Content (please ensure you mask any confidential informat…
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Not able to create deep link for document records in agent studio oracleSummary: I want to create a deep link for employee in using Benefits Analyst Agent. I need deep link for "Document Records" which is present under Me > Benefits. Two met…
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How do I hide/remove Unenroll button on some benefits in Redwood?Hello, How do I hide the Unenroll button during enrollment for benefits that are automatically enrolled to an employee? Benefits like basic life, long term disability, e…
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Redwood Dependent DesignationSummary: With the 25A release, we now have the capability to designate dependents through the pending action item. According to the release notes, 'Contacts that are add…
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Date of Birth field to be mandatory on Redwood pagesWant to make Date of Birth field to be mandatory on two Redwood pages: People to Cover Before you Enroll Not able to do so with Visual Builder.
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How to remove "Need Help" from Benefits pageHow to remove "Need Help" from Benefits page (Me > Benefits)
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We recently enabling benefits redwood profile Me > Benefits > Quick Actions -Temporary ID Card hideSummary: In benefits redwood profile Me > Benefits > Quick Actions -Temporary ID Card we don't want display the Temporary ID Card in redwood page, Is there any possibili…
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how to remove the text under benefits Self-Service Enrollment?Summary: How can I remove the text under "Self-Service Enrollment" on the Redwood screen? Content (please ensure you mask any confidential information): Version (include…
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Enrollment summary-personalize text after submitting enrollmentsSummary: Can Enrollment summary text be personalized after submitting enrollments? Kindly advise. Content (please ensure you mask any confidential information): Version …
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Benefits not pulling through OTBI reportSummary: We are not passing Benefits values through Payroll. This is the set up And it is pulling values for the employee in the front end as well (Benefits Service Cent…
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How to add customization text for change beneficiaries under Quick actionsSummary: Can we add personalization text under change beneficiaries? Content (please ensure you mask any confidential information): Version (include the version you are …
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REdwood :Getting error on Benefits self service page for 'Need Help,Contact us' sectionSummary: Hi All, We are getting error on Benefits self service page for 'Need Help, Contact us' section. Please suggest. Thank you Content (please ensure you mask any co…
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How do I remove duplicate Pending Action items?Summary: How do I remove duplicate Pending Actions from the ESS benefits page? Content (please ensure you mask any confidential information): Under Pending Actions, ther…
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Redwood UI: program name appears twice when coverage date is different for PlansSummary: In the new RWUI, The program name appears twice when the coverage date differers for different plans Navigation > Benefit activity center Content (please ensure…
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Is possible to hide Coverage Start date field in Self Service view enrollment page in Redwood?Summary: Hi Team, Is possible to hide Coverage Start date field in Self Service view enrollment page in Redwood? Regards Mahesh Kumar C Content (please ensure you mask a…
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Hiding Annual Amount and Annual Cost in RedwoodSummary: Hide Annual Amount and Annual Cost in Review and Submit page - Benefits Self Service Content (please ensure you mask any confidential information): Hi Team, We …
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Edit text under Coverage HSA Amount FieldSummary: Hello All We have an requirement to EDIT the text under HSA Coverage field. Can we update the verbiage? Snapshot below for your reference. Thanks Mono Content (…
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Redwood-- Is it possible to change the label of the field in Self Service view enrollment page?Summary: Hi Team, Is it possible to change the label of the field from "Automatic" ins self-service view enrollment page? This label is not appropriate for some of our p…
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The new hire coverage start date formula is giving error while evaluatingWe are getting the following error while evaluating the new hire event - We are using the following formula and are unable to troubleshoot - DEFAULT FOR PER_REL_ORIGINAL…
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How do you add values in Plan Name drop down list in Primary Care Physician?Summary: Can not create a Primary Care Physician entry because the required Plan Name field does not have any values. The employee does have a medical plan and option el…
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Redwood Benefits: Change BeneficiaryHi, There is a new Feature in Redwood where employee have Change Beneficiary under Quick Actions: Question: What is the purpose of this? When an employee use this withou… -
Clear / Reject Pending Actions that were not satisfiedSummary: We have Pending Actions that were not satisfied by the due date. These actions did create a suspension. How do I clear, or more logically in my head, reject the…
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Best way to configure Fitness Reimbursement planSummary: Hello! Looking for some guidance on the best way to configure a requirement for a fitness reimbursement plan that is available once a year, with a reimbursement…
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Benefits page is not loading as an ESSSummary: When I log into the benefits page from Me the page is not getting loaded Content (please ensure you mask any confidential information): Version (include the ver…
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How do I enable the Benefits Analyst AI Agent?Summary: According to the article below, "the benefits analyst AI agent is available now". Besides the Customer Connect session on December 9th, is there any other docum… -
Error when evaluating a life event - Couldnt retreive a recordSummary: Hi, When a life event is evaluated, i am getting the below error. This is happening for most/all of the employees. Does any one has any idea? Thanks, Nancy Cont…