Category 248
Discussion List
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Someone hacked my OCI account and turned on MFA. I cannot log in.Someone hacked my computer and many accounts are compromised, including the OCI account. I cannot log in to my account now. I reset the password but I cannot log in beca… -
Access Denied Login PolicyDear engineer reviewer, hello! Cloud account name：cc20291394 username：20291394@qq.com Because I accidentally turned off the login policy in the settings, when I logged…User_2025-11-28-00-43-36-927 100 views 8 comments 0 points Most recent by Karthik-Oracle OCI - General
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Access Denied Login PolicyDear engineer, hello! Cloud account name: cc20291394 Username: 20291394@qq.com Because I accidentally turned off the login policy in the settings, when I logged in to Or…User_2025-11-28-00-43-36-927 81 views 6 comments 0 points Most recent by Karthik-Oracle OCI - General
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Locked out of account due to 2FA "Sign in policy denied access"Summary: Content (required): In the course of setting up 2FA for my account I got logged out and now it gives me the "Sign in policy denied access" error whenever I try …
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Unable to login into account due to 2FA "Sign in policy denied access"Content (required): I tried setting up 2FA for my account, that's only for personal usage. Something went wrong and I'm unable to login to my account, and it gives me an…User_2025-02-13-14-46-21-837 31 views 3 comments 0 points Most recent by User_2025-11-28-00-43-36-927 OCI - General -
invalid username or passwordSummary: Always showing "Invalid username or password" when I login oracle cloud. Content (please ensure you mask any confidential information): Try login, always showin…
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Help with MFA reset on OCI free tierI haven't logged in for a while, I've changed phones since I signed up, so my MFA doesn't work any more, and I don't have my bypass codes printed. Can you help me reset …
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I'm unable to power up the Ampere VM because it doesn't have volume attached to it.I can't turn on the Ampere VM because it doesn't have volume attached to it. I tried attaching the volume to the instance, but it won't because it's disabled. Tenancy: b…
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Oracle Cloud Infrastructure - Sign-up/loginSummary: Hi there!!! I'm trying to enter into my OCI account, but every time it says no account exists. But when I'm trying to sign up it says email already exists. When… -
Unable to sign up and amount got verified from the bank cardI'm using a physical Visa debit card to verify my Oracle Cloud account. Although charged the account verification fee was successful, but I still received an 481 error -…
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Can't access 2FAGreetings, I have been trying to solve this problem for a while but the only solution left is for an administrator to manage my situation. Recently I got my phone stolen…
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I can't access my instances "You don’t have permission to view these resources in this compartment"Summary: I cannot access my Oracle Cloud instances and they are all shut down. The website says "You don’t have permission to view these resources in this compartment. T… -
Trouble adding Email Delivery SMTP details for GmailHi there! I'm having trouble get OCI's SMTP server to work in Gmail as I would like to use Gmail to send emails with my own domain. I believe I've configured email deliv…
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OCI for developerHi Team, I am a backend Java developer. At a very high level, I know why several companies are using the cloud platform. As a beginner to OCI, I completed this OCI cours…
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Lost all permissions for my Always Free AccountI am able to login to my OCI account, but I cannot access anything inside - even the upgrade my account page :) It seems I have lost all the permissions. I am unable to …
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Current Employee unable to create instance - Boot volume cost?I am training and attempting to setup a standard instance using Employee Oracle Free Tier Tenancy. I accept the defaults for this free account and I get this message: Yo…
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lastSuccessfulLoginDate property missing in Rest API /admin/v1/Users endpointI am trying to follow this Oracle article however when I am making the call to /admin/v1/Users endpoint the response does not contain the lastSuccessfulLoginDate propert…
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Feature request: customer editable DNS PTR recordsHello, I can't find an Idea Lab for OCI so I am posting here. I think it would be very useful for the OCI Console to allow customers to edit DNS PTR records for public I…
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How to resolve "Cannot reset password - We are unable to recognize your browser." in 2023Summary: Hi Team, i have a free tier account and try to reset my password. But i can't do it, because i get the error that don't allow me to change it and it gives no ot…
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About tenancy override from OCI consoleSummary: Would like to know the following about tenancy override from OCI console. (1) Are there any conditions such as network for overriding to different tenancy? (2) …
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When cloning an OIC integration, what items need to be customized?Summary: We have a journal import file upload and the department is changing vendors. If the file structure is the same, what items need to be edited? Content (please en… -
How can I reset my Free Oracle Cloud account?Summary: Hi, How can I reset my Free Oracle Cloud Account? It's giving me errors when I try to access any resources such as ATP Database, AJD or even any other areas. Fo…
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Getting error on payment verification while registering for Oracle Cloud Free TierSummary: Getting error on payment verification while registering for Oracle Cloud Free Tier Content (required):Getting error on payment verification while registering fo…
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OCI LoginSummary: I use an always free account and have 2-factor authentication activated. Unfortunately the login doesn't work. I have no bypass code and no alternative methods.…
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I can't complete 2FA after upgrading phoneSummary: I upgraded my iphone recently and my account no longer appears in my Oracle 2FA App, so I am unable to login unless I have a bypass code or a way to re-setup th…
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Can't access my account. Oracle Mobile Authenticator 2FA resetHi, I have been a Free Tier user for almost 4 years here. Recently I had to factory reset my phone and lost the access to the Oracle Mobile Authenticator app and now I c…
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Read metrics in another compartmentSummary: Read MySql service metrics from a different compartment. Content: We have OCI MySql service in one compartment. We need to read metrics from this MySql service …
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Launch DB Actions give error 503 Service Unavailable: Unsupported or unrecognized SSL messageSummary: In my Always Free Autonomous Database I try to launch DB Actions and get the error above. This also happens when I try to launch APEX. It worked fine yesterday … -
Oracle Cloud account was stolen. What should I do to get it back.Summary: My Oracle Cloud account was stolen. I want to get it back Content (please ensure you mask any confidential information): My Oracle Cloud account was stolen. The…
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I need to recover access to my account, locked out because of 2FASummary: I need to recover access to my account, Had issues with my phone and lost my Oracle Authenticator account. Also I misplaced my bypass code and can't find it Con…FragileRasputinChicago 84 views 6 comments 0 points Most recent by FragileRasputinChicago OCI - General