Category 248
Discussion List
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Request to delete tenencySummary: I have given request to delete tenency since my profile has errors and there was no help Content (required): Its more than a month but still the tenancy is not …
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The certificate chain in the configuration details of the certificate is invalid.Summary: Importing a recently created SSL certificate fails Content (required): I recently created an SSL certificate through Sectigo Certification Authority. They email…User_2025-03-07-06-01-00-849 514 views 1 comment 0 points Most recent by Harish Kumar M OCI - General
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Not able to upgrade my account to paid account from free tierSummary: I want to upgrade to paid account from free tier. When i click on upgrade to paid account, it simply displays a message that your account is getting provisioned…
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Receiving Authorization failed or requested resource not foundSummary: Receiving Authorization failed or requested resource not found from a few months my emails to oracle support are being ignored continuously. Content (required):…
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Unrecognized item on cost analysis report - Ravello Compute HourSummary: Unrecognized item on cost analysis report - Ravello Compute Hour Content (required): Hi! I'm a happy user of OCI Always Free tier at this moment, and for a long…User_2025-02-12-20-07-30-015 92 views 5 comments 0 points Most recent by User_2025-02-12-20-07-30-015 OCI - General
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Always-free account got large usage charges, over $10,000 USDSummary: Cost analysis page shows over $13,000 cost. Most on analytics, which as a free-tier account, I don't even have access to. Content (required): Tenant ID ocid1.te…
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OCI - Account Upgrade To Paid Seems To Be StuckSummary: I've upgraded my OCI account to a paid account (pay as you go) and it's stuck on "your account upgrade is in progress". It's been like this for over 18 hours no…User_2025-03-07-06-00-19-566 63 views 3 comments 0 points Most recent by Harish Kumar M OCI - General
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is it normal to take so long to verify the upgrade process ?Summary: Can't upgrade plan to Pay As You Go Content (required): In the [Upgrade and Manage Payment] dashboard it shows that my "account upgrade is in progress" after al…
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Cannot upgrade Free Tier to "Pay as you go" planSummary: I'm trying to upgrade my free tier Cloud account to a pay as you go plan but every time i try to upgrade i get an error saying to talk to Global sales. When i t…
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vcn_countSummary: Used vcn_count Content (required): kindly verify my used vcn_count, as I don't have any running instance on the OCI free account. But I am seeing that my vcn-co…
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Account upgrade to paid from free - upgrade in progress after a few daysSummary: I'd like to upgrade my account from free tier to paid, but it has been stuck on "Your account upgrade is in progress" Content (required): I chose to upgrade my …User_2025-02-12-20-12-37-637 41 views 3 comments 0 points Most recent by User_2025-02-12-20-12-37-637 OCI - General
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Error retrieving namespace for object storageSummary:I am trying to create an object but it is throwing error saying "Failed to fetch".When I see the dashboard then I realized that it is a connection issue. Object …
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You don’t have permission to view these resources in this compartment. Try another compartment, or cSummary: Not authorised to view resources of an account even with the adminstrator id. Content (required): I am getting the above error for everything. When I try viewin…
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When will the CDN offering from OCI be live?Summary: I do not see an option to use OCI's CDN service. Is the service live yet? Content (required): I was going through an Oracle announcement blog (https://www.oracl…User_2025-02-12-20-24-26-848 101 views 1 comment 0 points Most recent by Harish Kumar M OCI - General
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Always free autonomous DB is stopped and can't restartSummary: Following Object Storage Repair, my apex database has stopped and I can't get to a restart it. Content (required): Autonomous Database Stopped When I open the D…
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Unable to resolve the request to rotate credentialsLike many people, I received a notice that required to be resolved rotate credentials. After typing the "identity-audit-tool" command on Cloud Shell, I received the foll…
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I have storage 47GB used on my oracle account but I don't have any service which is using it.Summary: There is 47 GB of storage used on my OCI account, but there isn't any service using the storage. I repeatedly checked all service category to check where it's b…
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Cancel Tenacy Deletion requestSummary: At this point I'm just trying to cancel my Tenacy Deletion request. It's showing as 0%. I figure closing my account is not the best option..
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Account locked and not receiving password reset link for OCI accountSummary: not receiving password reset link Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that suppo…User_2025-03-07-05-30-56-807 31 views 2 comments 0 points Most recent by User_2025-03-07-05-30-56-807 OCI - General
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I can not rest passwordSummary: I can not rest password please help me to get access my account when i try to rest the password i get { "error" : "client error", "error_description" : "We are …
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Bastion doesn't workSummary: Bastion refuses connections for unknown reasons Content (required): I have a ansible play that sets up a bastion, creates a session and configures ssh for the n…User_2025-02-12-02-11-09-342 461 views 2 comments 0 points Most recent by User_2025-02-12-02-11-09-342 OCI - General
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Where to file service outages?Summary: I have several problems that are not "how do I do that", but "this thing is broken and Oracle needs to look at it", how do I report that to someone who cares? C…User_2025-02-12-02-11-09-342 22 views 3 comments 0 points Most recent by User_2025-02-12-02-11-09-342 OCI - General
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OCI hypervisor awareness of the VM-Generation IDSummary: Content (required): we need to know if OCI hypervisor is aware of the VM-Generation ID, as other hypervisors do Hello I have a question about OCI compute instan…
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Linux Kernel panic on VM.Standard.E2.1.MicroSummary: On my VM.Standard.E2.1.Micro instance, I have noticed that it needed to be rebooted at least every other week due to strange issues. This has finally culminated…
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Cannot upgrade to paid subscriptionSummary: Upgrading to a paid subscription is impossible Content (required): For several weeks, the message displayed is: "Your account upgrade is in progress"User_2025-02-06-20-08-01-074 21 views 2 comments 0 points Most recent by Harish Kumar M OCI - General
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Free tier suspended - how to fixSummary: yesterday i got a massage telling me about account suspension (not clear why). The result was my free instance were suspended. When i try to start a message inf…
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Why is my OCI upgrade to paid account pending for more than a weekSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Ubuntu Instance DegradationSummary: We have an application running in our currently free cloud account on an Ubuntu VM. This isn't an application that we use often and we don't have recent backups…
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My account got terminated. I had Always-Free instances running in the account there is no reasonSummary: My account got terminated. I had Always-Free instances running in the account there is no reason for that i need help Content (required): Version (include the v…User_2025-02-12-18-32-13-545 62 views 1 comment 0 points Most recent by Rahmathulla-Support-Oracle OCI - General
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