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cannot access instance via SSH after unplanned reboot — Cloud Customer Connect
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cannot access instance via SSH after unplanned reboot

Received Response


Hello, I received email on August 21 that "instance reboot detected and the error has been corrected and our monitoring indicates these instance(s) are now in a healthy state."

But SSH connection to this instance times out and also it is not responding to ping.

Reference Number: CN-894110

Tenant ID: ocid1.tenancy.oc1..aaaaaaaapdnwk7ukorr77ca7ibwkqdqywboeg6iszxbitnaahrwl3ebok33q

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